Pemberton PortraitsReviews 

26
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the portraits for their beautiful quality and ability to capture the personality and essence of their subjects, even from less-than-ideal source photos. Many reviewers were impressed with how realistic the portraits looked, often resembling real oil paintings, and appreciated the attention to detail. People frequently expressed their happiness with the final product, often ordering multiple portraits or recommending them as meaningful gifts. The quality of the frames also received positive remarks, with some customers noting their beauty and how well they complemented the artwork. However, some customers also noted that the company stands behind its product, promptly arranging replacements for damaged items, ensuring satisfaction.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing extreme happiness and... See more

Quality

Customers consistently express satisfaction with the quality of their portraits, often describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First we ordered a portrait of our much beloved horse. Sooo pleased with the result that we ordered a portrait of our two adorable dogs who are inseparable. Their portraits are beautiful but not ju... See more

Rated 5 out of 5 stars

Mainly the extreme courtesy I was shown online. Their help with a small issue I had and the willingness to remain polite and helpful . That is not even the outstanding quality of their work, Amazing... See more

Company replied

Rated 5 out of 5 stars

I have had 2 portraits done of my baby Jack and they did such an amazing job capturing his face esp his eyes that when my best friend just had to put her dog to sleep cause of cancer I ordered one for... See more

Rated 5 out of 5 stars

Our portrait of our beloved little terrier could not be more beautiful. The communication, consideration and skill with honoring of special requests is unmatched with other portrait services we trie... See more


Company details

Written by the company

Museum-Grade Pet Portraits From Your Photo. Bespoke museum-grade pet portraits hand-refined by our studio. Digital downloads from $37 & 100-year gallery canvases. Free worldwide shipping.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

26 reviews

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4.6

All reviews

(26)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfectly captured her essence

The portrait captured their dog perfectly. Bella worked with me to create a portrait that really captured her face, eyes & expression. Thank you for helping me create a personal and meaningful gift.

2 June 2026
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Reply from Pemberton Portraits

Thank you so much, Elizabeth! It was an absolute pleasure working closely with you to bring this piece to life. Capturing those beautiful details—the face, eyes, and unique expression—is exactly what we strive for, and I'm incredibly grateful I could help you create such a meaningful, personal gift.

Rated 5 out of 5 stars

Great service

Great service. Will know more when I receive the art.

2 June 2026
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Reply from Pemberton Portraits

Thank you for the wonderful 5-star review on the digital download order and for coming back to us for the 2nd order on the print, Tabitha! We pride ourselves on providing the best care possible throughout the design process. We can't wait for you to open the package and see the physical artwork in person very soon!

Rated 5 out of 5 stars

Highly recommend this!

Getting my dog's 'portrait ' could not have been any easier. I submitted three photos and the portrait was generated very quickly. It looked just like a real oil painting. I am extremely pleased.

2 June 2026
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Reply from Pemberton Portraits

We are so happy to hear this, Janet! Thank you for sharing your experience. We always want the creation process to feel effortless for you, and hearing that the finished piece looks just like a real oil painting brings a huge smile to our team. Thank you for highly recommending us!

Rated 5 out of 5 stars

Mainly the extreme courtesy I was shown…

Mainly the extreme courtesy I was shown online. Their help with a small issue I had and the willingness to remain polite and helpful .
That is not even the outstanding quality of their work, Amazing work considering the pic was not at a good angle and just off my phone. they made my Queso horse a star!

2 June 2026
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Reply from Pemberton Portraits

Thank you from the bottom of our hearts, Sherry! We believe every pet owner deserves utmost care and patience, especially when working with tricky photo angles. It was our absolute pleasure to help you work through those images, and we are so incredibly proud that we could make your beautiful Queso look like a star!

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