Penaloe Reviews 

I have ordered multiple items multiple times and have always received my clothes without problems. The clothes have never let me down. They provide customer images on some items, so if in doubt, read the reviews and see the photos. I recently ordered seven shirts and after a week I received an email informing me that my order was on its way and I was awarded points, which is equal to store credit. Congratulations on the good service!

Ordered online. Took ages to arrive and fit and quality very poor. No returns information. Says to email. I did just this. Of a $90 order they have offered me $15 in compensation. I have written back wondering why I would pay that amount for something I cannot wear. If I cant return then they will be getting a charge back since they did not provide the goods!
Do not order from these people

Disappointing purchase. Material doesn’t have any give to it. Bust line is asymmetrical? Intentional? Or erroneously? It goes under one of my breasts and bunches oddly as it goes through the middle of my other breast.
Material is hot and doesn’t breathe well. Just in the five min I had it in- although that could have been from my frustration due to the odd cut of the dress. I even sized up for a flowy fit and it’s unwearable.

Took quite a long time to arrive, but really pleased with my purchase I will definitely be ordering again

Item delivered and of good quality but took 5 weeks to arrive, no updates provided. I was about to ask for a refund when it arrived. This puts me off ordering from penaloe again.

Took 2.5 weeks for clothes to arrive - poor fit across bust and thin cheap material. Now unable to contact to request refund. Check refund policy as only refund for faulty goods. Left review on their website and isn’t showing so they obviously have FAKE reviews on there. Left comments on a FB advertisement and they’ve been deleted and comments now turned off. Unable to message them via messenger on FB. Steer clear as it all seems like a SCAM!!!

I was not sure how this order would work out, but everything arrived and fit! The quality was excellent for the cost. I will definitely order again.

I saw this dress on Facebook and thought it would either not look anything like the picture, or never arrive. Actually I wore the dress last night and it is really nice. Feels like silk, well made, very flattering.

My parcel took a long time to arrive & when it did I was not happy with the fit of the two dresses I ordered. On the website there is no info on returns & it just says to email customer services. I did this and a few days later received an email apologising that I wasn’t happy but offering me a $12 compensation & suggesting I keep the clothes!! I’ve replied saying I would like a full refund of the purchase price of over £70 and have yet to receive a response!

Read reviews before purchasing. They are obviously fake. Not one bad review! The material used is cheap and thin. The proportions make the dress unwearable and then they refuse to let you return ( which proves they are cheap tat and easier to just write off) and instead offer a refund of not even a quarter of what I paid. Scam company. Avoid

Thanks!
I enjoyed the design, beautiful dress

I would like to return an item that didn't fit!

Delivery very slow even though money was taken out of account immediately. Dreadful fit, material ok but hem not even stitched. Note that there is no way of returning items that are not faulty or damaged according to the website. And the delivery is from China where any return would also have to be sent to at ones own cost.

Size good, quality good but material soso

Dress is cute, just like the picture

Very happy with the dress I ordered. Fast delivery and lovely dress, I will order again.

Delivery was prompt and the product lived up to expectations! Thanks!

Love the sweaters!! Quick delivery, very happy

The sweaters are great - beautiful, just as pictured, true to size, soft and warm. Shipping was an issue. Expect it to take a month to receive your products. I was getting to the point of wondering if the sweaters would arrive before winter was over.