Pendany Reviews 221

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Like a lot of other reviewers, I wish I'd checked the reviews first. I bought a dress off them and the quality and size were not good at all. I emailed back in November 2024 and after 69 emails, w... See more

Rated 1 out of 5 stars

placed order 2 months ago appalling service keeps saying will let me know asap when dispatched not heard from them so never buy from this company to be honest they get your money then hear nothing so... See more

Rated 1 out of 5 stars

Do not buy from this company! I wish I could leave a review on there tiktok page to warn others. My item arrived after weeks of waiting - not too bad condition however, too long. After emailing for mo... See more

Rated 1 out of 5 stars

Poor quality dress. Sizing not right. Refusal to accept a return and give a refund. Tiny refund offered which I refused. After much persistence and 2 months and 50 email exchanges I got a 70% refun... See more


Contact info

1.2

Bad

TrustScore 1 out of 5

221 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam.

Scam.. order never arrived , no refund, just told to be patient

20 March 2024
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company.

My experience is like everyone else’s. 5 weeks after ordering a dress, chasing 4 times and receiving platitudes like ‘we’ll put more people on your order’, I have now cancelled my order and demanded a full refund.

Appalling company.

16 April 2024
Unprompted review
Rated 1 out of 5 stars

Ordered dress

Ordered dress, never arrived, wish I had searched it before I made purchase. Definitely a scam site! Was told to be patient, even though they promise delivery within 5 days. Requested a refund, not received money

19 March 2024
Unprompted review
Rated 1 out of 5 stars

Shocking

Shocking, the same as all the other reviews, stupidly ordered from them, no answer via emails or social media. DO NOT ORDER from them, they are a scam company

14 April 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from this brand

If there was zero rating I would give this company, took over a month to receive my order, when it arrived it stank of sweat, the trousers are horrible really cheap material, one reouser leg smaller the the other, th neck lines big when I emailed them about the issue they requested photographic evidence I did, until today they refusing to refund me, they will only refund 30% even after they acknowledged the outfit is faulty and it's their mistake .
I will not recommend this brand to anyone

8 April 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Three orders placed in January. Nothing arrived. Responses to emails requesting refunds are from a variety of names, in poor English and not responding to the points raised.

Don’t order you will not receive your order.

19 January 2024
Unprompted review
Rated 1 out of 5 stars

No sign of my order

Appears to be UK! Obviously not. Ordered over month ago nothing! Requested refund after being fobbed off time and time again. Shame as the clothing looks so nice.

17 March 2024
Unprompted review
Rated 1 out of 5 stars

It's a scam!

It's a scam!
No goods and replies from different companies.
My bank looking to refund my money.

10 March 2024
Unprompted review
Rated 1 out of 5 stars

Please do not order from this company

Please do not order from this company, service is appalling! I ordered two trouser suites, after taking a long time to arrive the items did not fit as the sizing on the website is inaccurate, the suites were too small, I contacted pendany to ask if I could return them and exchange them for another size as I liked the items, I was told by a person in the name of Sue to give the items to someone else and they would offer me 10% discount on another purchase!!!! really! how does that work! I have been charged for items that do not fit due incorrect/ inaccurate information when ordering! now I am expected to pay again if I want to order again in another size! Disgraceful service, do not waste your money purchasing anything from this company.

12 April 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

Unfortunately I never read reviews on here ordered a dress 19th march not received it its a scam luckly paid through PayPal and credit card so will claim it back but avoid this site don't buy scam website

19 March 2024
Unprompted review
Rated 1 out of 5 stars

SCAM SITE

Ordered dress many weeks ago have complained to the company had an excuse email back .Do NOT USE THIS SITE ITS A SCAM

12 April 2024
Unprompted review
Rated 1 out of 5 stars

I it’s a scam site!

I ordered a dress from their TikTok shop. Got charged an additional £4.99 postage.
Their Ts&Cs state 5 days + up to 20 days for delivery - completely unacceptable but fine.
It’s been a full calendar month and I have yet to receive the dress. No communication from the company after numerous emails.

11 March 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a blue shirt with lace pattern…

Ordered a blue shirt with lace pattern 8 weeks ago - still not received it. I’ve emailed and they emailed back saying they’re so very busy and will send out soon. I think I’ve definitely lost my money. Don’t be fooled. Definitely a scam site and needs banning.

10 April 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a lovely dress

Ordered a lovely dress, never arrived. Sent 3 e mails and got usual answer, busy, understaffed, told to be patient.
Got fed up waiting reported payment to my bank and got money back, pending their investigation

5 March 2024
Unprompted review
Rated 1 out of 5 stars

Ordered items and sadly didn’t read the…

Ordered items and sadly didn’t read the reviews and now like the previous review their so called customer service gives very dodgy responses and now doesn’t respond at all. Thankfully I will get a refund from my credit card company. Please DO NOT use this company EVER !

28 March 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look