We had a fantastic experience working with Wayne. He helped us implement our Work Health and Safety policies and documentation, as well as guided us through using our new technology platform. Wayne... See more
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Review summary
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Scott was absolutely amazing. Well on time ( early even better). Explained everything well. Let us ask questions and go back if we didn't understand and re explain. super friendly, awesome guy. Than... See more
Company replied
I have just dealt with Penny Crittall on an employee redundancy for one of our clients. Penny was prompt, professional and showed great care to make sure we got the best result. It was a complex area... See more
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Information relevant to my business Mitchell and George, our presenters clearly know their work and enjoyed delivering it to my team Content very relevant and applicable to my business My team were... See more
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Company details
- Human Resource Consulting
- Business and IT Consulting agency
- Employment consultant
- Legal Services
- Occupational Safety and Health
- Software company
About Peninsula AU
Written by the company
Peninsula is one of the largest providers of Workplace Relations and Health and Safety services in Australia. Today, we proudly service 30,500 small to medium businesses, which are the backbone of the Australian economy. We have revolutionised the way business owners access help with employee relations, wage information, and WHS challenges with our 24/7 advice line.
24/7 advice
When you need instant answers to challenging situations so you can make an informed decision, it can be frustrating to have to wait until the next business day to talk to someone. Whether you’re struggling with an employee dispute or a risk assessment, get the support you need – whenever you need it with our 24/7 advice line.
HR documentation
Allow Australia’s leading employment relations specialists to craft your HR paperwork. That’s your policies, employee handbooks, disciplinary letters, and much more – all sorted for you.
Health & safety support
Remove risks from your workplace with expert advice and ongoing support. Minimise the chance of accidents, injuries, and claims and enhance the safety of your workplace with in-person audits, risk assessment guidance, and more.
Legal protection
Know you’re protected against the most common tribunal claims with start-to-finish legal support.
About Peninsula Australia
Peninsula Australia (formerly Employsure) has been providing professional services to small and medium sized businesses across Australia since 2012. We started small ourselves, so, although we've grown over the years, our values remain the same. We know the challenges Australian small businesses face and the ongoing support they need because we are still a small business at heart. Today our services go beyond HR and employment relations to cover health and safety management, compliance, legal representation for workplace claims, and much more besides. Whatever we do, the service is always provided by a handpicked team of experts, so you can be sure you're getting the best from the best.
Contact info
180 Thomas Street,, 2000, Sydney, Australia
- 1300 651 415
- client.experience@peninsula.com.au
- peninsulagrouplimited.com.au
4.8
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scott was very comprehensive in his…
Scott was very comprehensive in his online teams meeting. He had a good understanding of our community work and even our location.
Would thoroughly recommend Scott as a friendly and knowledgeable person.
21 July 2026
Unprompted review
Reply from Peninsula AU
Hi Neville,
Thank you for your fantastic feedback.
We're delighted to hear that Scott delivered such a thorough and engaging online session. It's great to know that he took the time to understand not only your organisation's work within the community but also the unique aspects of your local area, allowing him to provide guidance that was relevant and meaningful.
We're especially pleased that Scott's friendly approach and expertise made such a positive impression. We'll be sure to pass your kind words on to him.
Thank you for your recommendation and for taking the time to share your experience.
Kind regards,
Jemima @ Peninsula
Great experience
We had a fantastic experience working with Wayne. He helped us implement our Work Health and Safety policies and documentation, as well as guided us through using our new technology platform.
Wayne was friendly, approachable, and explained everything in a way that was easy to understand. He took the time to thoroughly unpack each process, answered every question we had, and made sure we felt confident before moving on. His sense of humour and the jokes he shared throughout the day made the training engaging and enjoyable.
10 July 2026
Unprompted review
Reply from Peninsula AU
Hi K,
Thank you for sharing your experience.
We're delighted to hear that Wayne provided such valuable support throughout the implementation of your Work Health and Safety processes and introduction to the new platform. It's great to know he took the time to break everything down clearly, address your questions thoroughly, and help your team feel comfortable every step of the way.
We're especially pleased that Wayne's friendly approach and enthusiasm made the training both informative and enjoyable. We'll be sure to pass on your kind feedback and recognition to him.
Thank you for your review and for trusting us to support your business.
Kind regards,
Jemima @ Peninsula
Information relevant to my business
Information relevant to my business
Mitchell and George, our presenters clearly know their work and enjoyed delivering it to my team
Content very relevant and applicable to my business
My team were fully engaged and learned a lot during our sessions
20 July 2026
Unprompted review
Reply from Peninsula AU
Hi Dale,
Thank you for your fantastic feedback.
We're pleased to hear that Mitchell and George delivered such a valuable session for your team. It's wonderful to know the training was relevant to your workplace, kept everyone involved, and provided practical knowledge that your team can apply with confidence.
We appreciate your support and will be sure to share your kind comments with both presenters.
Kind regards,
Jemima @ Peninsula
Nicole G was great, answered my query on the spot
I have just spoken with Nicole G from the Advice Team, and she was able to provide me with a Visa clause for our employment contracts immediately. Very efficient service. Thank you, Nicole G,
21 July 2026
Unprompted review
Reply from Peninsula AU
Hi Ann,
Thank you for taking the time to share your experience.
We're delighted to hear that Nicole was able to quickly assist you with the information you needed for your employment contracts. Providing clear and timely guidance is what our team strives for, and we'll be sure to pass your kind feedback on to Nicole.
We appreciate your support.
Kind regards,
Jemima @ Peninsula
Professional and succinct.
Knowledgeable, clear, concise information provided by Ashleigh to ensure the effective handling of a sensitive matter.
20 July 2026
Unprompted review
Reply from Peninsula AU
Hi Zoe,
Thank you for your feedback.
We're pleased to hear that Ashleigh provided clear, practical guidance in handling a sensitive matter. Her ability to deliver concise, well-informed advice while ensuring you felt supported is something we greatly value.
We appreciate your kind words and are glad she was able to assist you with confidence and professionalism.
Kind regards,
Jemima @ Peninsula
I called for two reason and spoke with…
I called for two reason and spoke with Seb Diaz, he was probably the best Employsure / Peninsula team member I've ever had in all my years with the company. He was easy spoken, listened and had amazing advice that you could just tell wasn't from 'a script' and came from someone with a wealth of knowledge and understanding of a topic. In all my years and wonderful experiences I've never taken the time to write a review but Seb's experience and knowledge was so good I had to share.
20 July 2026
Unprompted review
Reply from Peninsula AU
Hi Kelly,
Thank you for taking the time to share such wonderful feedback. We're thrilled to hear that Seb made such a positive impression during your recent call. His ability to listen carefully, provide thoughtful guidance, and draw on real-world experience is exactly the kind of support we strive to deliver.
It's especially meaningful to know that, despite your many positive experiences with us over the years, Seb's assistance stood out enough to inspire your first review. We're delighted that his knowledge, approachable manner, and practical advice helped you with both matters you called about.
We truly appreciate your loyalty and kind words, and we'll be sure to pass your feedback on to Seb. Thank you for your continued trust in Peninsula, and we look forward to supporting you whenever you need us.
Kind regards,
Jemima @ Peninsula
Nicole G was extremely helpful
Nicole G was extremely helpful and knowledgeable, explaining terms in a non scripted easy way with real ideas and thought behind them.
She has made the process we are going through make sense with an outcome we feel is relevant and acceptable.
17 July 2026
Unprompted review
Reply from Peninsula AU
Hi A Camisa,
Thank you for your fantastic feedback.
We're delighted to hear that Nicole provided such helpful and knowledgeable support throughout the process. It's wonderful to know that she took the time to explain everything clearly and in a way that felt practical, genuine, and easy to understand. We're pleased her guidance helped bring clarity to the situation and gave you confidence in reaching an outcome that felt appropriate and fair.
We truly appreciate your kind words and will be sure to pass your feedback on to Nicole.
Kind regards,
Jemima @ Peninsula
Service
Service
I had a great experience Natalie was friendly and professional and has our issues resolved quickly.
17 July 2026
Unprompted review
Reply from Peninsula AU
Hi Sharon,
Thank you for your feedback.
We're pleased to hear that Natalie provided friendly and professional support and was able to help resolve your concerns promptly. It's great to know she made the experience a positive one.
We appreciate your kind words and look forward to supporting you again whenever you need assistance.
Kind regards,
Jemima @ Peninsula
Natalie was great
Natalie was friendly, concise and made the process super easy
16 July 2026
Unprompted review
Reply from Peninsula AU
Hi Jamie,
Thank you for your feedback.
We're delighted to hear that Natalie made the process simple and straightforward for you. Providing friendly, efficient support is something we strive for, so it's great to know Natalie delivered a positive experience.
We appreciate your kind words and look forward to assisting you again in the future.
Warm regards,
Jemima @ Peninsula
I recently engaged Rob to assist with a…
I recently engaged Rob to assist with a complex employee relations matter, and I couldn't be happier with the support I received.
From the outset, Rob was professional, knowledgeable, and approachable. He conducted a face-to-face HR meeting with my employee in a calm and impartial manner, ensuring everyone was treated with respect while keeping the discussion focused and productive.
What stood out most was his ability to navigate a difficult situation with confidence and professionalism. His guidance gave me reassurance throughout the process, and his practical advice has provided me with a clear path forward. As a business owner, having someone who understands employment matters and can communicate them in a way that is both fair and easy to understand is invaluable.
I highly recommend Rob to any business seeking HR support. His expertise, professionalism, and balanced approach made a challenging situation far more manageable, and I wouldn't hesitate to work with him again in the future.
16 July 2026
Unprompted review
Reply from Peninsula AU
Hi Hanah,
Thank you for taking the time to share such detailed feedback.
We're delighted to hear that Rob provided the professionalism, expertise, and support you needed throughout a complex employee relations matter. His ability to facilitate respectful and productive discussions while remaining balanced and impartial is something we greatly value.
It's wonderful to know that Rob's practical guidance and clear communication gave you confidence and reassurance during a challenging process. We understand how important it is for business owners to have trusted support when navigating employment matters, and we're pleased that Rob helped make the situation more manageable and provided a clear way forward.
Thank you for your recommendation and kind words.
We will be sure to pass your feedback on to Rob, and we look forward to supporting you and your business again in the future.
Kind regards,
Jemima @ Peninsula
Wayne was extremely knowledgeable and…
Wayne was extremely knowledgeable and thorough.
He took the time to create many great take aways for our business that will be very beneficial for the business and the team but also for our productivity.
He was also just a pleasure to be around.
Thank you,
Jess, Kirsty and the Quest Orange team.
15 July 2026
Unprompted review
Reply from Peninsula AU
Hi Jess, Kirsty, and the Quest Orange team,
Thank you for your wonderful feedback. We're thrilled to hear that Wayne's expertise and attention to detail provided valuable insights and practical outcomes for your business. It's fantastic to know that the recommendations will support not only your team's development but also your overall efficiency and growth. We're equally pleased that Wayne made the experience enjoyable and engaging.
We truly appreciate your kind words and look forward to continuing to support your business in the future.
Kind regards,
Jemima @ Peninsula
Excellent outcome
Robert communicated clearly, handled the discussion with respect and sensitivity, and ensured all parties had the opportunity to be heard. His expertise and professionalism made the process straightforward, and we would be happy to engage their services again in the future.
15 July 2026
Unprompted review
Reply from Peninsula AU
Hi Leonie,
Thank you for your wonderful feedback.
We're delighted to hear that Robert managed the matter with such professionalism, care, and respect. Ensuring everyone feels heard while providing clear guidance through what can often be a sensitive process is something we strive for, and it's great to know Robert's expertise helped make the experience smooth and straightforward.
We truly appreciate your kind words and look forward to supporting you again in the future.
Kind regards,
Jemima @ Peninsula
Mitch came out to see me and walked me…
Mitch came out to see me and walked me through the requirements of my business in a friendly and helpful way. He was great at dealing with the interruptions caused by my busy small business, where we had to have the meeting while I also served customers and answered the phone. He was realistic about my requirements and very good at explaining everything he was doing and what we need to do going forward.
14 July 2026
Unprompted review
Reply from Peninsula AU
Hi Coastal Grooming,
Thank you for your fantastic feedback.
We're pleased to hear that Mitch took the time to guide you through your business requirements in a friendly and approachable manner. Running a busy small business comes with plenty of demands, so it's great to know he was able to adapt to the interruptions while ensuring you received the support and information you needed. We're delighted that his practical advice and clear explanations gave you confidence in understanding your obligations and the next steps moving forward.
We truly appreciate your kind words and look forward to continuing to support your business.
Kind regards,
Jemima @ Peninsula
We engaged Peninsula’s face-to-face…
We engaged Peninsula’s face-to-face team to conduct a workplace investigation and support us through the subsequent disciplinary process.
Kethmi Hirimuthugoda was the consultant allocated for us, and we are immensely grateful for her professionalism, guidance and support throughout the process. She handled the matter with care, provided clear and practical advice, and helped us navigate a complex situation with confidence.
We highly recommend Kethmi and sincerely appreciate the assistance she provided.
10 July 2026
Unprompted review
Reply from Peninsula AU
Hi Chamika,
Thank you for sharing your experience.
We're delighted to hear that Kethmi provided such professional guidance and support throughout your workplace investigation and disciplinary process. Navigating complex employee matters can be challenging, so it's wonderful to know that her clear advice, thoughtful approach, and expertise helped you manage the situation with confidence. We truly appreciate your recommendation and kind words, and we'll be sure to pass your feedback on to Kethmi.
We look forward to continuing to support your business whenever you need us.
Warm regards,
Jemima @ Peninsula
Peninsula Face2face team
Grace Walker is our go-to person for grievance matters. She is always supportive, responsive, and provides practical advice whenever we need assistance. She also conducted our workplace culture review, offering valuable feedback and recommendations that have helped us improve our workplace environment.
15 June 2026
Unprompted review
Reply from Peninsula AU
Hi Cbondo,
Thank you for your wonderful feedback.
We're delighted to hear that Grace has become a trusted source of support for your business. Her commitment to providing timely, practical guidance on workplace matters, along with her insights during your workplace culture review, reflects the level of service we strive to deliver. It's fantastic to know her recommendations have helped strengthen your workplace environment.
We truly appreciate your kind words and look forward to continuing to support you and your team.
Kind regards,
Jemima @ Peninsula
Terrible service
Terrible service. Paid a premium for priority client service, spoke to 6 different people in the onboarding process. Had zooms cancelled without any communication and response was a system crash!
must be paid a lot to negotiate to keep clients onboard when they try and get out of the agreement due to false misrepresentation.
Taking legal action as we speak
5 August 2026
Unprompted review
Reply from Peninsula AU
Hi Sam,
Thank you for taking the time to share your feedback.
We're disappointed to hear about your experience, particularly regarding the onboarding process, communication around scheduled meetings, and your concerns about the representations made during your engagement with Peninsula. This does not reflect the level of service we aim to provide to our clients.
We take concerns such as these seriously and would like the opportunity to review the circumstances you have described and better understand your experience.
A member of our team will be reaching out to you directly to discuss your feedback further and investigate the matters you have raised.
Kind regards,
Peninsula AU Team
my conversation with Rebecca Vernon was…
my conversation with Rebecca Vernon was clear and concise and made me feel like you guys were there to help us. we were given advice that made sense on how to keep moving forward. the whole process prior to this it seemed like the employee was the priority not us
12 July 2026
Unprompted review
Reply from Peninsula AU
Hi John,
Thank you for sharing your experience.
We're pleased to hear that Rebecca provided clear, practical guidance and made you feel supported throughout the conversation. It's great to know the advice helped you feel confident about the next steps and navigating the situation ahead. We appreciate your feedback and are committed to helping employers find balanced, effective solutions when workplace challenges arise.
Thank you for choosing Peninsula, and we look forward to continuing to support your business.
Kind regards,
Jemima @ Peninsula
Carherine is outstanding
Carherine was very good in helping me understanding what I need to protect my business from doing the right things for my staff (pay rate, break, employment contract) and following current requirements and thouroughly explained.
She is 10/10
8 July 2026
Unprompted review
Reply from Peninsula AU
Hi Kevin,
Thank you for your wonderful feedback.
We're delighted to hear that Catherine took the time to clearly explain your obligations as an employer and provide guidance on important areas such as pay rates, breaks, and employment contracts. It's great to know her knowledge and thorough approach gave you the confidence to make informed decisions for your business and your team.
We truly appreciate your kind words and your 10/10 rating, and we'll be sure to pass your compliments on to Catherine.
Warm regards,
Jemima @ Peninsula
Scott was awesome
Scott was awesome. Made what is typically a nightmare for small business super easy and seamless. Looking forward to our continued working relationship!
8 July 2026
Unprompted review
Reply from Peninsula AU
Hi Nick,
Thank you for the wonderful feedback.
We're thrilled to hear that Scott made the process straightforward and stress-free for your business. Providing clear, practical support is exactly what we aim for, and it's great to know Scott delivered such a positive experience.
We truly appreciate your kind words and look forward to building a long and successful working relationship with you.
Kind regards,
Jemima @ Peninsula
Employment Fairwork Support
I was very impressed with the level of professionalism and guidance we received from Ebony. Her support and education for myself and my small business manager was exceptional. Ebony's knowledge helped us handle and remove a staff member with vindictive and untruthful behaviour.
7 July 2026
Unprompted review
Reply from Peninsula AU
Hi Colly,
Thank you for sharing your experience.
We're delighted to hear that Ebony provided such a high level of support, professionalism, and practical guidance. It's wonderful to know that her expertise helped you and your manager navigate a challenging employment matter with confidence. We truly appreciate your kind feedback and will be sure to pass your compliments on to Ebony.
We look forward to continuing to support your business in the future.
Warm regards,
Jemima @ Peninsula
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