Peninsula UK Reviews 

23,823
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,965 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and prompt support received during complex health and safety or human resources management processes. People truly appreciate the professional guidance, noting that dedicated advisors are incredibly patient, reassuring, and always explain everything clearly without confusing jargon. Some reviewers were not happy with response times and communication gaps when trying to secure urgent answers for their business matters. A few other consumers also felt that the service could occasionally be slow, leading to frustrating delays and a disappointing lack of proper follow-up.

What people talk about most

Staff

People report positive experiences with staff, frequently expressing appreciation for the knowledgeable,... See more

Customer service

Customers consistently note positive experiences with customer service, frequently highlighting helpful... See more

Service

Reviewers highlight positive aspects of service, consistently praising the supportive, knowledgeable, and... See more

Response time

Clients share positive opinions on response time, frequently highlighting that reviewers receive swift... See more

User experience

Consumers find user experience to be positive, highlighting helpful support staff who make navigating the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Willem Fung, our Health and Safety Consultant, again. He’s brilliant with a vast knowledge base and his advice was incredibly helpful and crucial for our business. His comprehensive report also... See more

Company replied

Rated 5 out of 5 stars

We've been a customer with Peninsula for some time and have always had a supportive and valuable service. Recently, we worked with Danielle, who expertly guided us and quickly responded to our long... See more

Company replied

Rated 5 out of 5 stars

Danielle is absolutely brilliant to work with. She is always quick to respond, incredibly supportive and really knowledgeable. She has taken the time to understand our business and, importantly, w... See more

Company replied

Rated 5 out of 5 stars

Speaking with the team frequently to help a client meet compliance - someone is always prompt in response. Particularly grateful for the time Jonathan gave to go through a lengthy audit and point out... See more

Company replied


Company details

  1. Human Resource Consulting
  2. also in
  3. Business and IT Consulting agency
  4. Employment consultant
  5. Legal Services
  6. Occupational Safety and Health

Written by the company

Since 1983 Peninsula has been providing professional services to small businesses across the UK. We started small ourselves, just a few people in a room. So, although we've grown over the years, our values remain the same. We know what small businesses need because we are still a small business at heart. Today our services go beyond employment and HR to cover health and safety management, insurance, employee well-being, and much more besides. Whatever we do, the service is always provided by a handpicked team of experts, so you can be sure you're getting the best. We have expanded to provide these services to small businesses in Ireland, Australia, New Zealand and Canada meaning that more people are protected by Peninsula. HR Outsourcing Services Health & Safety Services Free Guides and Downloads! Peninsula BrAInbox Celebrate our 40TH Anniversary with a 1 year Free service give away!


Contact info

4.9

Excellent

TrustScore 5 out of 5

24k reviews

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Asks customers to review

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Replied to 97% of negative reviews

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4.9

All reviews

(23,823)

2,879 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Onsite visit for Bright HR set up.

Very positive experience from Gemma Murphy, she was friendly, supportive, approachable and knowledgeable, would highly recommend.

28 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Leon Maxted from Peninsula has been…

Leon Maxted from Peninsula has been very helpful in updating our employment documents during a busy period of growth. Great communication and fantastic customer service; a brilliant experience with the team so far.

28 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

HR queries

My HR adviser Leon Maxted was quick and handled my queries efficiently.

29 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

I had a problem with a member of staff…

I had a problem with a member of staff and ended up dismissing him .i was helped throughout the process by Elena Covei.she was knowledgeable ,understanding and most Importantly she listened to everything .gave great advice and was available at the end of the phone for any problems .i have used peninsula for many many years now and would totally recommend them .thank you Elena

28 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

thanks a lot to Epi for her great…

thanks a lot to Epi for her great patience and service. She has made this so easy for me and i am very happy with the final result. I am happy to have found in peninsula someone so friendly and always willing to explain things over and over until i understand.

29 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Shuchona gave fantastic advise and…

Shuchona gave fantastic advise and support throughout... absolutely recommend.

29 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Great company

Great company! Very efficient, welcoming and I feel confident with their support! Highly recommend

29 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Tegen Vogues

Tegen was very supportive during a stressful time for us as a business. Very responsive to emails and phone calls and explained everything perfectly.

29 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 4 out of 5 stars

great customer service

Leon Maxted was very helpful and quick to respond to my queries

29 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

My adviser Aaisha was extremely helpful…

My adviser Aaisha was extremely helpful with my enquiry over the phone yesterday. Not only did she resolve a complex calculation of an employees holiday allowance amendment but she explained the process clearly and followed up with an email for further clarification. She was friendly and supportive and very easy to talk to.

28 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience working with Danielle Sullivan at Peninsula.

Danielle is consistently quick to respond to emails, and if something is easier to discuss directly, she will proactively follow up with a phone call to make sure everything is clear and resolved.

Her communication is excellent, and she is always professional, helpful and reliable. It makes a real difference knowing that when you contact Danielle, you will receive a prompt response and the support you need.

Danielle is a real asset to Peninsula, and I would have no hesitation in recommending her.

22 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Many thanks to Jennifer Kwiatkowski

Many thanks to Jennifer Kwiatkowski for the support in managing a redundancy process. Making a colleague redundant is not a nice thing to have to do, so I was grateful for the advice and support from Jennifer.

28 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Great service provided by subject…

Great service provided by subject matter experts like Rehan Shafiq.

28 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Very easy to work with and…

Very easy to work with and knowledgable. Consistent as has visited us previously over the years

28 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

5* and well deserved!

I can’t praise Jennifer Kwiatkowski highly enough. We’ve been dealing with a very difficult situation, and Jennifer has gone above and beyond at every turn. I rarely leave reviews, so when I do, it’s because someone has been truly outstanding. Jennifer certainly has. Thank you, Jennifer! :-)

28 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Knowledgeable, practical and willing to challenge

I’ve worked with Danielle Burns before and have always found her excellent to work with.

She has a really good understanding of our business and what we actually need, which means the documentation she produces is practical, relevant and genuinely useful.

What I particularly value is that Danielle doesn’t just agree with everything I ask for. She will challenge my thinking, point out potential issues and suggest a better approach where appropriate. That makes a huge difference and gives me confidence that I’m getting proper advice rather than someone simply doing what they are told.

Knowledgeable, practical and very easy to work with. I’d happily recommend Danielle.

23 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Have used Peninsula for a number of…

Have used Peninsula for a number of years, always quick and on the ball with fast paced advise when needed.. Particular appreciation to Jennifer Kwiatkowski and Claudia Page who went above and beyond recently assisting me.

26 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

H&S visit

H&S visit was very helpful and insightful, helped me understand how we can protect staff and premises in the best way possible.

28 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

An excellent service from start to…

An excellent service from start to finish – Brad’s support made what could have been a daunting process feel straightforward and manageable, especially as my laptop developed a mind of its own - which he sorted out for me.

We had a really positive Health & Safety visit with Brad to help us set up My Bright Safe. He was extremely helpful, professional, knowledgeable and encouraging throughout.

Brad explained everything clearly and took the time to make sure I understood how the system worked. Setting up a new nursery involves so much to think about, but he made the Health & Safety side of things feel much less overwhelming and gave me confidence that we were on the right track.

Nothing felt rushed, and I felt completely comfortable asking questions. Brad was patient, approachable and genuinely supportive.

Thank you, Brad, for all your help and encouragement. I came away feeling much more confident about using My Bright Safe and managing our Health & Safety requirements. A fantastic, professional and reassuring service that I would definitely recommend.

14 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 1 out of 5 stars

Do not trust this company to represent…

Do not trust this company to represent you in court. On the morning of preliminary hearing the representsitive churros sent an email stating he was representing me today. And needed me to email information. I was working a later shift that day of 12-8pm. I had come in early and this representative called me. Asking me for wage slips. Which where all sent across a year earlier to Pennisula and we had sort to ensure they had full details required. The reprensative was urging me to make a settlement of which I said no as I didn’t owe any money to claimant. She refused to work notice period and only worked four days on that month.
Because I exclaimed to the representative how unhappy I was at how ill prepared he was and actually quite taken back by the level of unprofessionalism and the level of arrogance. As something as serious as my business reputation. He said he sent the email yesterday and he didn’t know why I only received it today. In his email he clearly states “ I am representing you today”. So it just shows the level of integrity he has. He deliberately threw the case on purpose. To spite me. Untrustworthy company and I will be seeking compensation for this. I know exactly my rights on this and i cannot believe how let down I have been. I will be seeking to get out of this contract. They always squirm out of indemnifying you for anything anyway.

25 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Good afternoon,

Thank you very much for taking the time to share your feedback with us. We are sorry to read your comments and understand how concerning this experience must feel, particularly in relation to such an important matter.

We take allegations regarding the conduct and preparation of our representatives extremely seriously and will be investigating the circumstances surrounding this case, including the communication leading up to the hearing and the concerns you have raised.

We would, however, strongly refute the suggestion that a representative would deliberately jeopardise a case out of spite. Decisions made in relation to a case are based on the circumstances, available evidence and appropriate professional considerations, and are never taken for personal reasons or to disadvantage a client.

A member of our Directors Office will be taking some time to review your case and will be in touch in the near future. Should you require any further support in the meantime, please do not hesitate to reach out at feedback@peninsula-uk.com.

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