Peninsula Windows Ltd Reviews 

65
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency, smooth process, and high standards from initial consultation to installation. Reviewers are particularly impressed with the quality of the products, noting their durability, stylish design, and how they enhance their homes. The user experience is often described as hassle-free, with installers being careful, tidy, and providing clear explanations of the products. However, some people mentioned initial shaky project management, experiencing delays in planning permission and drawing up plans.

What people talk about most

Staff

People report positive experiences with staff, consistently praising the professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, praising the excellent workmanship,... See more

Product

Reviewers mention positive feedback about product quality, with many customers delighted with their new doors... See more

Quality

Customers consistently express high satisfaction with the quality of products and workmanship, often... See more

User experience

Users describe positive interactions with user experience, finding the entire process easy and hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've now asked Peninsula to undertake five projects on our house, installing new windows, bi-fold doors, french doors and a new porch. We have always been more than satisfied with the result. Ashle... See more

Company replied

Rated 5 out of 5 stars

We decided to replace our front door. I spoke with Nia who supported us with choices, home visit, showroom experience and engaged with us throughout in picking the best door for us. It was fitted so q... See more

Company replied

Rated 5 out of 5 stars

From Nia’s first visit to do the survey , to Christian’s to do the measurements and (Nathan and Phil) the fitters, our whole experience with peninsula has been excellent. We are absolutely delighte... See more

Company replied

Rated 5 out of 5 stars

I can’t speak too highly of Peninsula Windows. My porch roof started leaking back in December whilst I was away. The porch was installed by Peninsula more than 25 years ago. I telephoned them... See more

Company replied


Company details

  1. Double Glazing Installer

Written by the company

Peninsula are proud to be at the forefront of our industry; we are a forward-thinking company and are constantly evolving our product range and our services to bring you the latest designs and technological advances to complement and enhance your home. We supply and install a wide range of carefully selected products from industry leading manufacturers; our core range includes: New and replacement doors and windows in a wide range of styles and materials | Living spaces including conservatories, orangeries, wintergardens, single storey extensions and many more | Garden pods | Exclusive brands including Solarlux and Internorm |


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

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1-star

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4.8

All reviews

(65)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hywel and Tosh did a great job in…

Hywel and Tosh did a great job in fitting 4 windows ti the front of our house and we are more than happy with the overall finish. They were prompt with their timings and took care inside the house not to make a mess and cleared all old materials away when they had finished. Thank you.

11 March 2026
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

That's great to hear, thank you.

Rated 5 out of 5 stars

Excellent work

I just wanted to share some feedback about the work recently completed on our home.

Peninsula Home Improvements has done an excellent job- the workmanship is solid, teams were reliable, and everything was finished to a very high standard. We’re really pleased with the excellent results.

I also want to highlight the outstanding service from Trefor. He is, without question, one of the most exceptional sale professionals I’ve ever dealt with. His, knowledge, honesty, and attention to detail made the whole process effortless. What really stood out was the way he went above and beyond his duties, offering support, guidance, and reassurance at every stage. Nothing was ever too much trouble, and he consistently delivered a level of service many companies can only aspire to.

We’re so happy with the work and the service that we’ve already booked our next job with Peninsula Home Improvements.

Thank you for making our dream come true.

Graham

19 December 2025
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Thank you so much for your kind words, it means a lot. :-)

Rated 5 out of 5 stars

Fantastic new porch

From the design of my new porch through to the construction/ installation, the guys at Peninsula have been great. Delighted with the outcome. Thanks to Ashley, Az, John and all the installation team for your effort and hard work.

17 February 2026
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Thanks for the lovely review :-)

Rated 5 out of 5 stars

Attention to detail from start to finish

I wanted to personally thank Peninsula on this site to let others know that, from ‘start to finish’, my experience with the company has exceeded all expectations.

Their responsiveness, attention to detail, and care in planning, stood out from the first visit and quotation. The teams’ precision with measurements, and their thoughtful integration of the new windows and doors into my home’s 1930s character was remarkable. The fitters were polite, professional, and left everything immaculate. I wanted to specifically call out the mortar rendering around the external window and door frames, and the way it blended into the granite walls, was second to none.

This project was a significant investment for me in improving my home and what particularly impressed me was the staged payment structure Peninsula offered, with the final portion held until I was completely satisfied. This was very reassuring, not expected, and perhaps an indication of how confident they are with the quality of their products and services.

In the end, my home looks incredible, and I would enthusiastically recommend Peninsula to anyone. Indeed, I would be more than happy to act as a reference for them for future customers.

Thank you so much for transforming my home…

23 January 2026
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Thank you for the lovely feedback, much appreciated.

Rated 5 out of 5 stars

Excellent and reliable service

We were given details of Peninsula by Velfac and have been really impressed from start to finish with their service and with everyone involved. Trefor initially dealt with our enquiry and was really helpful and communicative when discussing what was required and with confirming the order. Shane then measured up and carried out site visits, liaising with us and our builder throughout to make sure everything was correct. When it came to fitting, the team were excellent, very thorough and respectful of our property - a big thanks to Kev, Gaz, Sonny, Nathan, Ryan and Kyle for getting to site despite the snow and making sure the installation happened as planned! We would have no hesitation in recommending Peninsula, they have been great and we are very grateful to them for making sure everything went smoothly.

5 January 2026
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Thanks for the lovely review :-)

Rated 5 out of 5 stars

I've just had all my doors and windows…

I've just had all my doors and windows replaced by Peninsula and I'm absolutely delighted. They are all super and have made such a difference to the house. The challenging, very large window in the lounge, was replaced exactly as I wanted. I visited the showroom on a number of occasions, the staff were super.
The whole team at Peninsula were great, the fitters were super, so clean and tidy, I couldn't have asked for more.

20 January 2026
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Thank you for taking the time to leave us a lovely review, it's appreciated.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. The level of workmanship and professionalism from the whole team was outstanding. This is the second installation from peninsula and I would highly recommend them

21 November 2025
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Thank you for the lovely feedback. It's really appreciated.

Rated 5 out of 5 stars

They knew their stuff!

Was a bit scared the whole porch would collapse if the door was replaced (with a composite product) but it went swimmingly and everyone who sees it is very pleased with it even though I'd know clue what design config to go for or ever done this before. I'm sure we'll use them again. Great comms throughout the process.

23 December 2025
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Thanks for the kind words. We're glad you're pleased with the end result.

Rated 5 out of 5 stars

If I could give 10 stars I would

If I could give 10 stars I would! I had been toying with the idea of replacing my tatty old porch for years and I had researched and considered many different options. Ashley and Nia came for the initial consultation and to discuss design ideas. They were great, friendly and courteous as was Christian, the surveyor. Making an investment in your property can be stressful but I can honestly say it's been worth every penny. The team at Peninsula made the process easy. I was really impressed with the work ethic of all the lads, from Barry and Jordan who constructed the base to Andrew (Tosh) and Hywel the fitters. They were all brilliant. I've had a lot of work done on my home recently and I can honestly say Peninsula are the best and I'm over the moon with my new room 💗

12 December 2025
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Thanks so much for the feedback and lovely review, it's really appreciated.

Rated 5 out of 5 stars

Super happy customers.!!

From Nia’s first visit to do the survey , to Christian’s to do the measurements and (Nathan and Phil) the fitters, our whole experience with peninsula has been excellent.
We are absolutely delighted with our new front door and windows, it’s made the house look amazing.
We also had an after care check in from both Nia and Christian which was a really nice touch.
All very professional and helpful, would highly recommend.

28 November 2025
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Thank you so much for the lovely feedback, it's appreciated.

Rated 5 out of 5 stars

Above and Beyond

Peninsula Windows go above and beyond. From when we first went to the showroom and meeting Nia to finishing our conservatory, everything was perfect. The groundworkers and installers were helpful, polite and efficient.
Gordon & Marilyn Jarman

27 November 2025
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Thank you for your kind words Mr. & Mrs. Jarman, it means a lot. I'll be sure to pass your thoughts on to the team.

Rated 5 out of 5 stars

The fitters were here for 2 days and…

The fitters were here for 2 days and arrived 8.30 and did not stop working. Very tidy work. Have been putting off buying new windows and a front door for years in fear of a lot of mess especially with the bay window but the way the 2 of the fitters took out the old window and put in the new one was amazing.

4 November 2025
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Thank you for your lovely feedback. I'll make sure to pass it onto the fitting team.

Rated 5 out of 5 stars

Looked after experience

We decided to replace our front door. I spoke with Nia who supported us with choices, home visit, showroom experience and engaged with us throughout in picking the best door for us. It was fitted so quickly and the 2 fitters did an excellent job, taking lots of care in making it a perfect fit. Thanks to everyone involved.

7 November 2025
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Thank you for the lovely review.

Rated 5 out of 5 stars

My experience with Peninsula

My experience with Peninsula has been first class from start to finish. I’ve had windows and doors from Peninsula in the past, and this is why I keep returning to them, as they look after their customers should any issues occur. My first point of contact was with a very friendly and helpful lady by the name of Nia. She kept me updated with the stages of the delivery and installation date and time of arrival. She also gave me a call to check that we were happy with the installation.
The two installers arrived on time, they were friendly polite and they did an excellent job, they were careful of my decor and cleaned up at the end.
I’d gladly recommend Peninsula to anyone wanting quality product with an excellent after sales service

11 September 2025
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Thank you for the lovely 5 star review, it's hugely appreciated. Best wishes.

Rated 4 out of 5 stars

Professional company with skilled workers

We are very pleased with the sunroom that Peninsula built for us. The tradesmen were all skilled and meticulous in their work, as well as friendly and tidy.

Management of the project was shaky at first with unnecessarily long delays in applying for planning permission and drawing up plans, but once the work started it proceeded well with good oversight and communication.

World recommend the company without reservation.

1 October 2025
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Thanks for the lovely feedback. We'll take it on board and aim to make improvements where we can. Thank you.

Rated 5 out of 5 stars

High quality product, high quality team

The product and the fitting experience have both exceeded my expectations. The door is of an exceptionally high quality and looks great. The fitting team were very careful, efficient and tidy in their work and I am impressed with the finished result.

Ryan was also very good indeed at dealing with my initial enquiry and showing me the options in the showroom, making sure that I had the right specifications for my needs.

2 October 2025
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Huge thanks fort he 5 star review and lovely feedback. I'll pass it on to all those involved.

Rated 5 out of 5 stars

Impressive from start to finish

From initial contact to final payments - working with the Penisula team was a great experience.

It started with a simple need to create a weather-break for the front of my wind/rain exposed cottage.

The resulting boot-room conservatory changes how I live in & enjoy my home. From weather-watching to star-gazing and everything in-between.

To highlight just a few…

Trefor (sales) had to navigate my uncertainty about what I wanted. He was knowledgable, patient & never pushy.

Chris (surveyor) needed to make the design dream a technical reality. He brought clarity & reassurance.

Jay & Gareth (groundworks) had to heavy lift, dig-out and work with wonky angles. They did-so with care, advice & next-level professionalism …and lots of coffee.

Kyle & Kev (installation) took a flat patch of concrete and built a 3D masterpiece of glass, wall-panels & plaster. Done with skill, humour & attention to detail.

…just the face of the much bigger operation behind the scenes. My heartfelt thanks to one and all.

12 September 2025
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Thank you for the fantastic review, we truly appreciate the effort. All your comments have been passed along to the team. Thanks again.

Rated 5 out of 5 stars

Service was excellent from our first…

Service was excellent from our first visit to the showroom through to completion of the work. Nia made everything easy and nothing was too much trouble.

9 September 2025
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Thank you so much for the lovely feedback.

Rated 5 out of 5 stars

Great professional service from Peninsula windows

We wanted to change our windows to let more light in and make our home more energy efficient - we found the right company to do it, and we are very impressed with their service..
From our first visit to the showroom to look at our options we were given the time to explore and try out various windows available, and when we got home and couldn't remember which handles we had chosen we just went back and were welcomed in to choose between finishes.
The team work well together. The office staff made sure that we got our order and planned a timetable that fitted around our needs. The engineer came and measured up reassuring us by confirming our thoughts on window placement and how they would open when they were fitted. We had ordered 2 of the nice tilt and turn windows and wanted them to open in a specific direction. When the fitting crew arrived they made an excellent job of installing the windows and cleaning up after themselves.
Our windows were a big investment for us and we know that we have made the right choice.

16 July 2025
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Hi Mrs. Spiers, thank you so much for the lovely feedback, it's much appreciated.

Rated 5 out of 5 stars

Professional from start to finish

Peninsula replaced four windows and a rooflight in my home. The entire team were extremely professional from start to finish - Ashley the design consultant was friendly and knowledgeable, and the installation team were clean and efficient. I'd strongly recommend this company!

15 May 2025
Unprompted review
Peninsula Windows Ltd logo

Reply from Peninsula Windows Ltd

Thank you for your lovely feedback

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