Penninkhoffashion Reviews 

103
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Easy and pleasant to choose, the delivery was quick and reliable, the packaging very nice. Only the shipping costs to Israel are very high with 55 Euro... Also it would be nice to have the measurme... See more

Rated 5 out of 5 stars

I give Penninkhoffashion 5 stars. Their online and delivery service is particularly excellent. The Cambio trousers, style Rhona, I bought fit very well. However, they did stretch considerably after... See more

Rated 5 out of 5 stars

I was looking for a particular model of shoes from the French label Arche. Searching around I found the right model and right size on Penninkhoffashion. Having never heard of them I saw positive revie... See more

Rated 4 out of 5 stars

The ordering service from the company was very efficient. I had to return one item of the order. This was posted back two days ago. Hopefully I will receive a refund soon! I was disappointed in t... See more

Company details

  1. Ladies' clothes shop
  2. also in
  3. Clothing Shop
  4. Shoe shop

Information provided by various external sources

Womens fashion at Penninkhoffashion is more than just clothing. You can find trendy and fashionable women’s clothing, shoes and accessories at our online store. Shop one of your favorite brands online at Penninkhoffashion.com, like: Marc Cain, High, Joseph Ribkoff, Annette Görtz, Animapop, Airfield, ML Collections and Cambio. All our brands have been selected very carefully. Penninkhoffashion stands for a high standard quality. The ladies fashion which you can see in our webshop, is suitable for every woman. Each kind of style is represented at Penninkhoffashion.com. From trendy, elegant to sporty. See it yourself! Watch our womens fashion and order easily at our online shop.


Contact info

4.8

Excellent

TrustScore 5 out of 5

103 reviews

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4.8

All reviews

(103)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Annette gortz jacket and trousers

pros
Lovely item
Great fit as I know the brand
Lovely packaging
First class delivery
Trusted seller would use again, but you have to know what you are buying to avoid returns
Cons

I left a message on the customer services email but had no response
I would have appreciated some measurements
Maybe customer service contact could be improved
As I know the brand and fit decided to go for it and the result was good

20 June 2016
Unprompted review
Penninkhoffashion logo

Reply from Penninkhoffashion

Dear Miss. Field,

Thank you for your review on trustpilot and for your compliments about the packaging and delivery to the UK. I have to appologize for the not answered e-mail. When we saw your incomming e-mail , we saw your incomming order as well and made the wrong conclusion that the questions you asked in the e-mail were already answered by your order. A very good learn moment for us to reply to all e-mails, even when we think the question has already been answered.

Sincerely,

Johan
Customerservice penninkhoffashion.com

Rated 5 out of 5 stars

perfect service, happy purchaser

delivery is expansive but quick. shoe are the same i used to have.

21 January 2016
Unprompted review
Penninkhoffashion logo

Reply from Penninkhoffashion

Dear miss Piatygo,

Thank you for your review on trustpilot and we do hope you will enjoy wearing your shoes. Deliveries to the US are expensive indeed but this way of shipment as we choose to do garantees a fast and sure delivery within 5 days. For many customers the advantage of not paying the tax which covers a large part of the shipment costs is important to decide buying at our site.

Johan
customerservice Penninkhoffashion.com

Rated 4 out of 5 stars

good service but pricing shipping method

Please consider not using DHL as it is very expensive and you always have to pay customs.

7 December 2015
Unprompted review
Penninkhoffashion logo

Reply from Penninkhoffashion

Dear miss,

Thank you for your review on trustpilot and your constructive critic. We do use DHL because many clients do ask for a fast delivery as DHL delivered your shipment within 5 days after ordering. However it is always possible to send it in a different way with the normal post. It is true that this is less expensive but our experience shows that to Canada and other overseas areas the time of delivery can go up till 1 month or more. Customs is maybe less frequent with the normal post but can happen there as well. Also the percentage of loss is above the 10 % with the normal post. Out of this reason we do not recomend the normal post but we are always open for any suggestion or wish from our clients.

Johan,
Customerservice Penninkhoffashion.com

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