Penny Price Aromatherapy Ltd Reviews 

525
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional overall quality of the essential oils, soothing body lotions, and natural therapeutic products that consistently provide effective daily pain relief. Consumers also highlight the knowledgeable and friendly staff members, alongside the remarkably prompt and efficient delivery service that consistently ensures all purchases arrive securely packaged. However, some people mentioned minor inconveniences regarding customer order communication, slow shipping speed, and missing delivery tracking details for parcels. A few customers also noted occasional issues with website information clarity, physical product usability, and frequent follow-up messaging after completing their purchase.

What people talk about most

Quality

Users describe positive interactions with quality, consistently highlighting the excellent oils, lotions, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting consistently fast shipping times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have arthritis in both knees and would not be without the Penny Price Nurture Mobility Lotion, which has an immediate soothing effect when applied. I use it twice daily on a regular basis and mor... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, helpful staff. Amazing quality. Have been buying aromatherapy products and training with Penny Price for years, and will do for many more.

Company replied

Rated 5 out of 5 stars

Great company, find delivery slow, would pay extra for urgent delivery. Found website. Bit confusing and when clicked on item, didn't tell me what the oil was good for in enough detail

Company replied

Rated 5 out of 5 stars

I always love paying a visit to Penny Price Aromatherapy. When you walk in it smells amazing, you are well looked after by the friendly and helpful staff and the products are excellent quality!

Company replied


Company details

  1. Wellness centre

Information provided by various external sources

Penny Price Aromatherapy - Purveyor of the finest Essential Oils, Blends, Carriers, Aromatherapy Products and Skin Care. Buy online now.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

525 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(525)

41 reviews in the last 12 months

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Rated 2 out of 5 stars

cream

The delivery was good I've have been using this since I got it but im afraid this makes no difference to me hasn't helped at all. I'm sure it will be OK for others won't b using again

11 May 2026
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Reply from Penny Price Aromatherapy Ltd

We're so sorry to hear this! Given that aromatherapy is a holistic treatment, we know that it's simply not guaranteed to work for every individual, however, the mobility lotion has been highly successful and well-reviewed by many others. We do offer sample sizes for free with only £2 shipping so that you can try it out first before buying the full product.😊

Rated 5 out of 5 stars

Very professional brand and great…

Very professional brand and great quality of products.

13 April 2026
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your wonderful 5‑star review! We’re delighted to hear that you find our brand professional and our products of such great quality. Your feedback truly means a lot to us and we appreciate your support.💜

Rated 5 out of 5 stars

Excellent product

Excellent product. For arthritis

2 April 2026
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for the 5‑star review! We’re so pleased to hear that our Nurture Jointworks Cream is one you love and that it’s been helping. Your feedback truly means a lot to us. 💜

Rated 3 out of 5 stars

I keep being asked to review my…

I keep being asked to review my purchase but I've already reviewed this twice

24 February 2026
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Reply from Penny Price Aromatherapy Ltd

Hi Karen, we are so sorry about this! Thank you for bringing this to our attention. We are now reviewing this issue to ensure it doesn’t happen again.

Rated 5 out of 5 stars
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for the 5-star review! We are so glad you’re happy with our prices and the speed of our deliveries. We believe that great products should be both affordable and arrive exactly when you need them!😊

Rated 5 out of 5 stars

Amazing product that has made such a…

Amazing product that has made such a positive difference. Great service too.

28 January 2026
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for the 5-star review! We are thrilled to hear that our product has made such a positive difference for you. Providing great service is just as important to us as the products themselves, so we truly appreciate your kind words!😊

Rated 5 out of 5 stars

Lovely Present

Bought as a present and very much appreciated by the recipient. I gave it to someone who is hyper sensitive to synthesised fragrances, and they love the whole set

27 January 2026
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for the 5-star review! We are thrilled to hear. It’s always our goal to create scents that are pure and gentle enough for those with sensitivities, so knowing the recipient loves the whole set is wonderful news!😊

Rated 5 out of 5 stars

Quality essential oils and blends

Quality essential oils and blends , packaged well for delivery and arrived in a well communicated timely manner . The Nose and throat oil has been all our families go to oil this winter.

12 January 2026
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for the 5-star review! We’re thrilled to hear that our Nose and Throat oil has become a winter staple for your whole family. We take great pride in our blending and packaging, so it’s wonderful to know they arrived safely and are making a difference!😊

Rated 5 out of 5 stars

Excellent product.

So easy to order and prompt delivery. This really works on my painful knee. Can sleep now. Used twice a day is fine for me.

25 February 2026
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for the 5-star review! We are so glad to hear that you’re finally getting some well-deserved rest. Knowing our product is making a real difference for your knee is exactly why we do what we do!😊

Rated 5 out of 5 stars

Help with pain.

Arrived quickly. Cream is soft smells lovely. Eased my knees . Using it twice a day . Really helps with the pain .

9 February 2026
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for the 5-star review! We are thrilled to hear that the Nurture Mobility Lotion arrived quickly and is providing the relief your knees need. It’s wonderful that you’re enjoying the scent and texture too! Using it twice a day is a great routine as consistency is key. We’re so glad we could help ease the pain!😊

Rated 5 out of 5 stars

Early days

I bought the nurture mobility lotion but havent tried it yet. I’m sure it will help with my joints

5 January 2026
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for the 5-star review! We’re confident you’re going to love the nurture mobility lotion but please keep in mind that it works differently for everyone as not everyone is the same.

Give it a few uses and let us know how it's working for you as your feedback is much appreciated.😊

Rated 5 out of 5 stars

A great lotion for a good price

This is a great lotion for a good price. I love the way it smells and it really does work for muscle soreness.

1 December 2025
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for the 5 star review! We’re thrilled to hear that you’ve found the relief you need for those sore muscles. 💜

Rated 5 out of 5 stars

Brilliant customer service and…

Brilliant customer service and exceptional products.

12 November 2025
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Reply from Penny Price Aromatherapy Ltd

We are so grateful for your wonderful review! Providing brilliant customer service and exceptional products is exactly what we strive for, so it’s lovely to see that reflected in your experience.😊

Rated 5 out of 5 stars

The best quality products and friendly

The best quality products and friendly, knowledgeable staff.

10 November 2025
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for the 5-star review! We are so happy to hear that you enjoy the quality of our products and find our team helpful and knowledgeable. We take great pride in what we do!😊

Rated 5 out of 5 stars

Quick delivery .Packaged perfectly with…

Quick delivery .Packaged perfectly with resycable contents including the white foam which disolves in water .I have used this company for years ,the products are excellent & well researched many of them have won awards.Always helpful with advice..

4 November 2025
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your kind words and for being a loyal customer for so many years. We are thrilled to hear you appreciate our eco-friendly packaging and love being able to support our customers with expert advice.😊

Rated 4 out of 5 stars

I wanted your delivery days to short.

I wanted your delivery days

30 October 2025
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Reply from Penny Price Aromatherapy Ltd

Hi! Thank you for reaching out. If you follow us @pennypricearoma on Instagram and @pennypricearomatherapy on Facebook, we had posted our delivery dates there.😊

Rated 5 out of 5 stars

It will always be the same glowing…

It will always be the same glowing assessment
Great products good service.

24 October 2025
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for the fantastic 5-star review! We're thrilled to hear that you're happy with both our products and our service. We truly appreciate your support!🥰

Rated 5 out of 5 stars

Great company

Great company, find delivery slow, would pay extra for urgent delivery. Found website. Bit confusing and when clicked on item, didn't tell me what the oil was good for in enough detail

20 October 2025
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Reply from Penny Price Aromatherapy Ltd

Hi! Thank you for your 5-star review and purchase! We appreciate your feedback. It would be great to get in contact with you about this.
Please call us on 01455 251020 or email us on info@penny-price.com.

Rated 4 out of 5 stars

A good product

Works quite well

13 October 2025
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for the review! We're glad to hear that our mobility lotion sample works quite well for you. We also have a full size of the mobility lotion available if you are interested. If you have any further feedback, please let us know!😊

Rated 5 out of 5 stars

Great product

Great product.
Really helps my daddy's painful joints.

10 October 2025
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your 5-star review and taking the time to share your wonderful experience! We are truly delighted to hear that our product has made such a positive difference for your father and is helping to ease his painful joints.😊

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