Love my new mechanical pencil and pen. I got my name engraved on them and they are super 'fancy dancey' and stylish. Will be looking closely in the future for gift ideas. Also, super fast delivery and... See more

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The product and packaging were good. However, this was a gift, and I specifically entered a different billing address to avoid including the invoice in the package. Unfortunately, the invoice was stil... See more
Due to DHL there was a delay in delivery. Staff from Penshop (Ms. Simona) was very helpful and she took responsibility to deliver the package to mention d address within the time period. Appreciate he... See more
I ordered an engraved Parker pen for my son's teacher and it got lost in transit. I contacted Simone to see if there was anyway to track the package down. After trying to trace the package for a coupl... See more
Company details
- Stationery Shop
- also in
- Gift shop
Written by the company
Penshop Europe B.V. is al meer dan vijftig jaar actief in de wereld van de schrijfwaren. Wij hebben meer dan 2.200 verschillende merkpennen op voorraad die wij op onze interne graveerafdeling gratis graveren met iedere gewenste tekst. Penshop Europe B.V. biedt je de mogelijkheid om een onbeschrijfelijk mooi cadeau te geven waarmee je een bijzonder moment nog onvergetelijker maakt. Met ons aantrekkelijke assortiment aan luxe schijfgerei en toebehoren vier je een prestatie, jubileum of andere speciale gelegenheid met een tijdloze en blijvende herinnering. Bovendien biedt Penshop.nl de voordelen op het gebied van bestellen via het internet: snelle bezorging, veilig betalen en een uitstekende service. Zo zijn wij aangesloten bij het Thuiswinkel Waarborg, het belangrijkste erkende keurmerk van Nederland.
Contact info
Edisonstraat 11A, 4004 JL , Tiel, Netherlands
- 085-4012699
- info@penshop.nl
- penshop.nl
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 53% of negative reviews
Typically replies within 1 week
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Great service and super fast delivery
Very quick delivery and exactly as…
Very quick delivery and exactly as ordered, would recommend!
Not happy!!
Hi,
I received the product in a package that was damaged as an individual item. Additionally, the quote that was supposed to be engraved on the pen cap is actually printed on the pen itself.
I attempted to file a claim through the website but was unable to locate the appropriate procedure.

Reply from Penshop
Great service & product
Website is great
Product quality is great
Delivery fast
One tip/advise:
The leather products (the file I ordered), it would be great if there was the option of
Embossing it with text…
Great quality and international shipping
I bought an engraved pen and it arrived perfectly in Spain just 4 days after buying it. The engraving has a very good finish and it looks elegant on the pen. I'm very happy with this website, would 100% recommend :)
Good smooth transaction.
Amazing Product and Service
Amazing product and service. I also received help to understand if there was engraving possibility as well as I enjoyed the close attention to customer service.
Fast and smooth transaction
Fast and smooth transaction. It’s my second time without hassle. Thank you!
Excellent customer experience and fast…
Excellent customer experience and fast delivery
Snelle website en levering
Very very happy with the purchase
Very very happy with the purchase. And very fast shipping.
Pen refills which I have not been able…
Pen refills which I have not been able to find easily in NL. Delivered quickly and at a reasonable cost. Great communication throughout the transaction. Will use again and would recommend.
Rapid delivery of top notch product
Great quality
Great quality, very fast shipping and great after sale service.
I really loved my order I would totally recommend you to everyone I know
fast and reliable service.
Exactly what I was looking for!
Ordered 4 engraved pens for the witnesses at our wedding. Delivery was very quick, quality is good, engraving looks very delicate. Would definitely order few more as a memory of the day.
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