Happy with the speedy delivery. Order received in good condition within one day. Will use Penworld again.
Company replied
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See what reviewers are saying
This was my third or fourth order from them — perfect every time, they never let me down, especially when you need a gift quickly. Arrives next day using bpost (so no need to stress about delivery and... See more
Amazing customer experience for e-commerce. I bought a simple, inexpensive bottle of ink as a first time client. I received the package the next day before 16hs, well wrapped in a high quality little... See more
I bought a few bottles of fountain pen inks, including J Herbin and Pelikan Edelstein. First of all, they are significantly cheaper than the price in the US. Besides, the small shipping cost made the... See more
Company details
Written by the company
Penworld is de specialist in luxe schrijfwaren. Officieel verdeler Montblanc, S.T. Dupont, Cross, Waterman, Caran d'Ache... Bestellingen voor 16 uur worden de volgende dag geleverd. Met verschillende Bezoek ook onze winkel in Antwerpen.
Contact info
Paardenmarkt 112, 2000, Antwerpen, Belgium
- +3235001230
- info@penworld.be
- penworld.be
4.9
Excellent
20k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 22% of negative reviews
Typically replies within 1 week
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Very good service as usual
12 February 2026
Fantastic customer service
I placed quite a small order, and it came on time, beatifully packaged (even gift-wrapped!) and with a hand-written note.
It was a perfect unwrapping experience :)
12 February 2026
Very nice experience
Very nice experience, as a first time customer the order came quickly and carefully packed. I was finding a little accessory for my Secrid wallet and found it at a great price.
12 February 2026
just works
very careful packaging, good selection on the website, no complaints. I'm a satisfied customer, would buy again. recommended
6 February 2026
Fast delivery and sweet little letter…
Fast delivery and sweet little letter with my order. Made my day so much better.
29 January 2026
Lack of follow-up & delivery not on time
Ordered the item end of December, with the website mentioning it would be delivered in two business days. After a month of no news, it was delivered to the post.
Terrible service
28 January 2026
Very good and fast service
Very good and fast service. Good collection. Nice presentation. It's nice to get a card and a note.
28 January 2026
Fast Delivery the day after ordering
24 January 2026
It arrived the next day and I'm super…
It arrived the next day and I'm super happy with pen.
22 January 2026
All around great experience
Quick delivery, broad product range, hand written note thanking me for my purchase and some sweets. I will gladly be bribed with sweets.
1 November 2025
Very fast delivery!
Good selection of brands that I like and can’t easily find everywhere. Very fast delivery as well.
18 January 2026
They know how to do customer experience right
Amazing customer experience for e-commerce. I bought a simple, inexpensive bottle of ink as a first time client. I received the package the next day before 16hs, well wrapped in a high quality little box, with a hand written thank you note, an invoice printed on high quality paper, and three little pieces of lemon candy. What a wonderful experience for such a simple purchase. This is how you gain new loyal customers. Thank you!
12 January 2026
Unprompted review
Delivery in Spain
Delivery in Spain! Super fast, super friendly, and ... what else can I say? I'm a client for life; that's for certain. Best wishes for 2026 and ... thanks!!!
7 January 2026
Personal touch warmly appreciated
Apart from receiving my product directly on time and in perfect condition, I also received a handwritten thank you note and some candy. Clearly a company that knows how to treat their clients. Thank you!
3 January 2026
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