PeopleCert Reviews 

6,072
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 3,253 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and proctors for their professionalism, helpfulness, and polite guidance, contributing to a smooth and less stressful process. Many found the overall user experience, including the exam interface and registration, intuitive, user-friendly, and well-organized, appreciating the clear instructions and quick support. Conversely, some customers faced proctoring issues like delays or strict environmental demands, causing frustration. Others found the website unintuitive and difficult to navigate for finding information. Additionally, some reviewers reported unhelpful customer support, citing unresponsiveness or long wait times for assistance.

What people talk about most

User experience

People report ambiguous experiences with user experience, with many reviewers finding the overall process,... See more

Staff

Consumers generally report positive experiences with staff, highlighting their helpfulness and... See more

Website

Users describe ambiguous interactions with the website, with some reviewers finding the registration and... See more

Service

Customers consistently note ambiguous experiences with service, with many finding the process easy, smooth,... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant frustration due... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I hadn't filled my personal information when i logged in. Proctor asked me to do so and vanished. I completed the profile in 2 minutes. But proctor did not come back for almost 20 minutes. I got scare... See more

Company replied

Rated 4 out of 5 stars

The UX was great - no issues at all. Highly recommended. I took away one star because the test host made me take the test in my closet. The test host said I had too many doors in the room, but I w... See more

Company replied

Rated 4 out of 5 stars

Easy to use website, the guides explained everything well, the instructor made it very easy to understand what to do and overall the exam quality was good. My review is missing one star because of the... See more

Company replied

Rated 5 out of 5 stars

Our trainer, Keith D. Sutherland, is very professional at delivering the training material: speaking clearly and not fast, keeping reminding the trainees about the key importance things by repeating t... See more

Company replied


Company details

  1. #8 of 10 best companies in Educational testing service
  2. #14 of 15 best companies in Educational consultant
  3. #108 of 125 best companies in Educational institution
  4. #25 of 30 best companies in Educational Supply Shop

About PeopleCert

Written by the company


Dream it, do it.

Big goals start with bold moves. At PeopleCert, we help people and businesses turn ambition into action. Our certifications, including ITIL®, PRINCE2®, DEVOPS INSTITUTE® and LANGUAGECERT, power careers, businesses and entire industries.

From solo entrepreneurs to Fortune 500 giants, we’re making skills, knowledge and opportunity accessible in 200+ countries. Every certification we deliver helps someone take their next step, land their next job or shape the future.

Wherever you’re headed, dream it, do it.

VISIT OUR WEBSITE

Contact info

4.0

Great

TrustScore 4 out of 5

6k reviews

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4.0

All reviews

(6,072)

3,434 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hassle Free Experience

Hassle Free Experience right from booking exam till the day of exam completion

29 June 2026
PeopleCert logo

Reply from PeopleCert

From registration to exam day, it's great to hear everything flowed so well. Devibala, your review means a lot.

Rated 5 out of 5 stars

ITIL V5 Foundation. Excellent course and professional, relevant delivery.

Delivered by a top professional in the field. No gaps in delivery or understanding of the subject. Course was tailored to a specific area where all participants work. Specifically - independent schools and education. As a result, rather than dealing with abstract ideas, all concepts and terminology was applicable to specific real life tasks and needs of participants, clearly understandable and immediately usable. Excellent, practical and friendly delivery that appeared more as an ICT team discussion of a project than a classroom. Highly recommended.

6 July 2026
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Reply from PeopleCert

Felix, thank you for such a thoughtful review. It's fantastic to hear the course felt relevant to your day-to-day work and encouraged practical discussion rather than just theory. Your recommendation means a great deal. 🌟

Rated 5 out of 5 stars

I recently took an exam with…

I recently took an exam with PeopleCert, and the entire process was seamless. The registration and scheduling on the portal were straightforward. On exam day, the online onboarding and proctoring system worked flawlessly—the proctor was professional and guided me through the security checks quickly. The exam interface itself was stable, clean, and easy to navigate.

6 July 2026
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Reply from PeopleCert

Mihir, your review highlights so many parts of the journey, and we're grateful you noticed them all. We hope your certification opens many exciting opportunities ahead. 🎉

Rated 4 out of 5 stars

They helped on my faults.

They were helpful and clear with their instructions when a problem on my end arose; I was able to resolve it and complete the test.

6 July 2026
PeopleCert logo

Reply from PeopleCert

It's great to know the guidance you received helped resolve the issue quickly.

Rated 5 out of 5 stars

Everything was straight forward

Everything was straight forward. Makes it feel that whomever is taking has little chance to cheat which means the certification means more.

6 July 2026
PeopleCert logo

Reply from PeopleCert

We love that you highlighted the integrity of the exam, Dan. That's an important part of the experience.

Rated 5 out of 5 stars

My experience is very good the…

My experience is very good the protractor checked all the room and my surrounding
And I was having some technical issue with the sound he make sure that all the technical things are resolved
Very good experience

6 July 2026
PeopleCert logo

Reply from PeopleCert

Your experience shows how helpful guidance can keep things moving. Thank you, Banashree.

Rated 5 out of 5 stars

exam PRINCE2

the tool PRINCE2 foundation was very interesting and I learned a lot about orgnaizing and following projects to a good end.

the exam with proctor went smooth

6 July 2026
PeopleCert logo

Reply from PeopleCert

Marjo, it's fantastic that the course gave you practical knowledge and that the exam experience went smoothly. 📚

Rated 5 out of 5 stars

Smooth and easy

Easy to use guidance, fast response times and pleasant staff.

6 July 2026
PeopleCert logo

Reply from PeopleCert

It's great to know you found the whole experience easy to navigate, Alexis.

Rated 5 out of 5 stars

Continuing education made easy

Both the training itself and the instructor were excellent. Important topics were discussed in greater detail, while less relevant ones were covered only briefly.
This ensured the best possible preparation for the exam in the shortest amount of time.

26 June 2026
PeopleCert logo

Reply from PeopleCert

Your feedback shows how valuable focused learning can be. We're delighted you found the training so effective, Antonio.

Rated 3 out of 5 stars

dont write your exam at home

really nice proctors

6 July 2026
PeopleCert logo

Reply from PeopleCert

Dear Christina,

Thank you for sharing your experience. It's encouraging to know the proctors were helpful. If you need anything further, our Help & Support team will be happy to assist:
https://www.peoplecert.org/help-and-support

Best regards,
PeopleCert

Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking. Waited over an hour on the phone for their “emergency technical help” on the day of my exam.

Ended up failing be a very small percentage. Not saying it was because of that but was planning to spend the morning revising.

Instead I was waiting for them to answer the phone - which they didn’t. Ended up having to locate and power up and old laptop.

Not ideal.

6 July 2026
PeopleCert logo

Reply from PeopleCert

Dear Richard,

Thank you for your review.

We're sorry that your exam day did not go as expected. We understand your concerns regarding the time spent seeking assistance before your exam. Please be assured that your communication has been registered as an official complaint, and it is currently being reviewed. If you need any further assistance, please contact our Help & Support team:
https://www.peoplecert.org/help-and-support

Best regards,
PeopleCert

Rated 5 out of 5 stars

relevant samples

the trainer provided relevant samples in relation to our industry, he had a lot of patient and answer our questions. I liked that we had enough pause.
the trainer wanted not just read the content but also explain it.

6 July 2026
PeopleCert logo

Reply from PeopleCert

Plenty of discussion, practical examples, and a comfortable pace sound like a recipe for productive learning. Peter, we're happy you enjoyed it.

Rated 1 out of 5 stars
PeopleCert logo

Reply from PeopleCert

Dear Paul,

Thank you for taking the time to leave a review. If you need anything further, please contact our Help & Support team:
https://www.peoplecert.org/help-and-support

Best regards,
PeopleCert

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