PeopleCert Reviews 

6,064
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 3,253 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and proctors for their professionalism, helpfulness, and polite guidance, contributing to a smooth and less stressful process. Many found the overall user experience, including the exam interface and registration, intuitive, user-friendly, and well-organized, appreciating the clear instructions and quick support. Conversely, some customers faced proctoring issues like delays or strict environmental demands, causing frustration. Others found the website unintuitive and difficult to navigate for finding information. Additionally, some reviewers reported unhelpful customer support, citing unresponsiveness or long wait times for assistance.

What people talk about most

User experience

People report ambiguous experiences with user experience, with many reviewers finding the overall process,... See more

Staff

Consumers generally report positive experiences with staff, highlighting their helpfulness and... See more

Website

Users describe ambiguous interactions with the website, with some reviewers finding the registration and... See more

Service

Customers consistently note ambiguous experiences with service, with many finding the process easy, smooth,... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant frustration due... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I hadn't filled my personal information when i logged in. Proctor asked me to do so and vanished. I completed the profile in 2 minutes. But proctor did not come back for almost 20 minutes. I got scare... See more

Company replied

Rated 4 out of 5 stars

The UX was great - no issues at all. Highly recommended. I took away one star because the test host made me take the test in my closet. The test host said I had too many doors in the room, but I w... See more

Company replied

Rated 4 out of 5 stars

Easy to use website, the guides explained everything well, the instructor made it very easy to understand what to do and overall the exam quality was good. My review is missing one star because of the... See more

Company replied

Rated 5 out of 5 stars

Our trainer, Keith D. Sutherland, is very professional at delivering the training material: speaking clearly and not fast, keeping reminding the trainees about the key importance things by repeating t... See more

Company replied


Company details

  1. #8 of 10 best companies in Educational testing service
  2. #14 of 15 best companies in Educational consultant
  3. #108 of 125 best companies in Educational institution
  4. #25 of 30 best companies in Educational Supply Shop

About PeopleCert

Written by the company


Dream it, do it.

Big goals start with bold moves. At PeopleCert, we help people and businesses turn ambition into action. Our certifications, including ITIL®, PRINCE2®, DEVOPS INSTITUTE® and LANGUAGECERT, power careers, businesses and entire industries.

From solo entrepreneurs to Fortune 500 giants, we’re making skills, knowledge and opportunity accessible in 200+ countries. Every certification we deliver helps someone take their next step, land their next job or shape the future.

Wherever you’re headed, dream it, do it.

VISIT OUR WEBSITE

Contact info

4.0

Great

TrustScore 4 out of 5

6k reviews

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4.0

All reviews

(6,064)

3,418 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An interesting and well-structured course

An interesting and well-structured course. The teacher was excellent and made it possible for us to absorb a lot of information in a short time.

6 July 2026
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Reply from PeopleCert

Your comments about the trainer are wonderful to read, Daniela.

Rated 5 out of 5 stars

It's always good to have such company…

It's always good to have such company on which you can update your skill seamlessly, The platform is easy to use, always upto date, rich in resources, I have gained a lot of skills which I applied on my job.

I will continue to harness every time.

thanks

8 July 2026
PeopleCert logo

Reply from PeopleCert

Michael, thank you for your thoughtful review. We hope our resources continue to help you build new skills and achieve your career goals.

Rated 3 out of 5 stars

exam started with delay

The exam itself was good, but due to a technical issue the exam started with a delay more than 20 minutes. This is for me not acceptable. The second contact was very friendly, no problems with her.

24 June 2026
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Reply from PeopleCert

Dear Ines,

Thank you for your review.

We're sorry that your exam did not begin as scheduled due to a technical issue on our side. We appreciate your patience while the matter was resolved, and we're pleased to hear that your experience with the second proctor was a positive one. Your feedback has been shared with the relevant team. We wish you every success with your certification. If you need any further assistance, please contact our Help & Support team:
https://www.peoplecert.org/help-and-support

Best regards,
PeopleCert

Rated 5 out of 5 stars

Clear guidance

All in all clear instructions and guidance. Process was clearly described. Everything was running smoothly thanks to this.

8 July 2026
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Reply from PeopleCert

Miroslav, thank you for your review. We're glad the guidance helped everything run smoothly.

Rated 2 out of 5 stars

The fact that you can’t review your…

The fact that you can’t review your answers on the mock exams. It’s helpful knowing what topics you performed well / not so well in, but the most valuable part of a mock exam is the ability to be able to go back and review each answer. I’m surprised this feature is not available with PeopleCert mock exams, especially given how much money they charge for them

8 July 2026
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Reply from PeopleCert

Dear Luke,

Thank you for reaching out. For integrity reasons, we do not provide exam answers. Instead, you receive a Statement of Results (SOR), which gives you a detailed breakdown of your performance by topic area, showing your success rate for each section. This helps you identify strengths and areas to focus on for future improvement. More information can be found in the FAQ under “Upon Exam Completion”: https://www.peoplecert.org/help-and-support/FAQ.

Best regards,
PeopleCert

Rated 4 out of 5 stars

Good learning experience

Good learning experience, instructor was knowledgeable and taught at a good speed of delivery.

7 July 2026
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Reply from PeopleCert

It's always rewarding when a course feels both informative and easy to follow. Neil, we're glad you had that experience.

Rated 5 out of 5 stars

Well structured and useful course

The PRINCE2 course was well structured and well taught, with helpful practice exam papers and tests. The materials were easy to access and the course book will be a useful resource in the future.

7 July 2026
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Reply from PeopleCert

Knowing you'll continue using the course materials is wonderful feedback. We wish you every success ahead.

Rated 5 out of 5 stars

Well organised

Well organised. Very helpful team during my exam day to short out all my questions before the exam.

4 July 2026
PeopleCert logo

Reply from PeopleCert

Having a helpful team by your side on exam day is always reassuring. We're happy that was your experience, Pavlos.

Rated 5 out of 5 stars

Hassle Free Experience

Hassle Free Experience right from booking exam till the day of exam completion

29 June 2026
PeopleCert logo

Reply from PeopleCert

From registration to exam day, it's great to hear everything flowed so well. Devibala, your review means a lot.

Rated 5 out of 5 stars

ITIL V5 Foundation. Excellent course and professional, relevant delivery.

Delivered by a top professional in the field. No gaps in delivery or understanding of the subject. Course was tailored to a specific area where all participants work. Specifically - independent schools and education. As a result, rather than dealing with abstract ideas, all concepts and terminology was applicable to specific real life tasks and needs of participants, clearly understandable and immediately usable. Excellent, practical and friendly delivery that appeared more as an ICT team discussion of a project than a classroom. Highly recommended.

6 July 2026
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Reply from PeopleCert

Felix, thank you for such a thoughtful review. It's fantastic to hear the course felt relevant to your day-to-day work and encouraged practical discussion rather than just theory. Your recommendation means a great deal. 🌟

Rated 5 out of 5 stars

I recently took an exam with…

I recently took an exam with PeopleCert, and the entire process was seamless. The registration and scheduling on the portal were straightforward. On exam day, the online onboarding and proctoring system worked flawlessly—the proctor was professional and guided me through the security checks quickly. The exam interface itself was stable, clean, and easy to navigate.

6 July 2026
PeopleCert logo

Reply from PeopleCert

Mihir, your review highlights so many parts of the journey, and we're grateful you noticed them all. We hope your certification opens many exciting opportunities ahead. 🎉

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