PeopleCert Reviews 

6,068
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 3,253 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and proctors for their professionalism, helpfulness, and polite guidance, contributing to a smooth and less stressful process. Many found the overall user experience, including the exam interface and registration, intuitive, user-friendly, and well-organized, appreciating the clear instructions and quick support. Conversely, some customers faced proctoring issues like delays or strict environmental demands, causing frustration. Others found the website unintuitive and difficult to navigate for finding information. Additionally, some reviewers reported unhelpful customer support, citing unresponsiveness or long wait times for assistance.

What people talk about most

User experience

People report ambiguous experiences with user experience, with many reviewers finding the overall process,... See more

Staff

Consumers generally report positive experiences with staff, highlighting their helpfulness and... See more

Website

Users describe ambiguous interactions with the website, with some reviewers finding the registration and... See more

Service

Customers consistently note ambiguous experiences with service, with many finding the process easy, smooth,... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant frustration due... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I hadn't filled my personal information when i logged in. Proctor asked me to do so and vanished. I completed the profile in 2 minutes. But proctor did not come back for almost 20 minutes. I got scare... See more

Company replied

Rated 4 out of 5 stars

The UX was great - no issues at all. Highly recommended. I took away one star because the test host made me take the test in my closet. The test host said I had too many doors in the room, but I w... See more

Company replied

Rated 4 out of 5 stars

Easy to use website, the guides explained everything well, the instructor made it very easy to understand what to do and overall the exam quality was good. My review is missing one star because of the... See more

Company replied

Rated 5 out of 5 stars

Our trainer, Keith D. Sutherland, is very professional at delivering the training material: speaking clearly and not fast, keeping reminding the trainees about the key importance things by repeating t... See more

Company replied


Company details

  1. #8 of 10 best companies in Educational testing service
  2. #14 of 15 best companies in Educational consultant
  3. #108 of 125 best companies in Educational institution
  4. #25 of 30 best companies in Educational Supply Shop

About PeopleCert

Written by the company


Dream it, do it.

Big goals start with bold moves. At PeopleCert, we help people and businesses turn ambition into action. Our certifications, including ITIL®, PRINCE2®, DEVOPS INSTITUTE® and LANGUAGECERT, power careers, businesses and entire industries.

From solo entrepreneurs to Fortune 500 giants, we’re making skills, knowledge and opportunity accessible in 200+ countries. Every certification we deliver helps someone take their next step, land their next job or shape the future.

Wherever you’re headed, dream it, do it.

VISIT OUR WEBSITE

Contact info

4.0

Great

TrustScore 4 out of 5

6k reviews

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4.0

All reviews

(6,068)

3,418 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Hard to find course material and sample…

Hard to find course material and sample papers on website. Computer lockdown/reqs to take exam excessive.
Invigilation ok.

14 July 2026
PeopleCert logo

Reply from PeopleCert

Dear Jeremiah,

Thank you for sharing your feedback.

Your observations about accessing the learning resources and the exam setup requirements have been passed on to the appropriate team. It's also good to know the invigilation process worked well for you. We hope your certification supports you in achieving your professional goals. If you need any further assistance, please contact our Help & Support team:
https://www.peoplecert.org/help-and-support

Best regards,
PeopleCert

Rated 3 out of 5 stars

The training was too fast and the moc…

The training was too fast and the moc exams didn't replicate what the exams was.

More prepareation was needed then expect.

14 July 2026
PeopleCert logo

Reply from PeopleCert

Dear Jonathan,

We appreciate you sharing your perspective on the pace of the training and the mock exams. If you need any further assistance, please don't hesitate to contact our Help & Support team:
https://www.peoplecert.org/help-and-support

Best regards,
PeopleCert

Rated 2 out of 5 stars

Very difficult process

Very difficult process. The website is poor and difficult to find exams, results, details. Conflicting emails about what needs to be done. Nothing seemed simple to do.

14 July 2026
PeopleCert logo

Reply from PeopleCert

Dear John,

Thank you for taking the time to share your experience.

We appreciate you outlining your observations regarding the website and the email communications. Your comments have been shared with the relevant team.

We wish you every success on your certification journey. If you need any further assistance, please contact our Help & Support team:
https://www.peoplecert.org/help-and-support

Best regards,
PeopleCert

Rated 3 out of 5 stars

Proctor coming late to exam

I am very happy with the exam and the possibility of taking it online, however I was a bit stressed with the examination proctor being almost 10 minutes late. I appreciate that many different things may happen, but it gave additional unnecessary stress befor the exam. I was scroling the page to and fro looking for any additional button to activate the wxam, or call the proctor.

13 July 2026
Rated 5 out of 5 stars

Appreciate the ability to take the exam…

Appreciate the ability to take the exam from home. FAQ was helpful so that I can prepare the office to meet testing requirements.

13 July 2026
PeopleCert logo

Reply from PeopleCert

It's great to know the FAQs helped you prepare with confidence before exam day. 🏡

Rated 1 out of 5 stars

They keep sending me marketing emails…

They keep sending me marketing emails with my middle name which i use as a security question. DFA

29 June 2026
PeopleCert logo

Reply from PeopleCert

Hi there,

Thank you for taking the time to share your feedback. If you need any further assistance, please contact our Help & Support team:
https://www.peoplecert.org/help-and-support

Best regards,
PeopleCert

Rated 4 out of 5 stars

The facilitator was great

The facilitator was great, supportive, and helpful, but I personally thought that the material lacked depth at some points. Regardless, I learned a lot. Thanks again for the experience.

8 July 2026
PeopleCert logo

Reply from PeopleCert

Thank you for your balanced review. We're pleased the facilitator's support helped make the course a positive experience.

Rated 2 out of 5 stars

At the end of the exam

At the end of the exam, I don’t know what I answer wrong to better prepare myself and be better the next time. I can just see the evaluation of the different topics but I can’t remember which questions I had. This make the preparation for the new exam not better because I don’t know what was wrong in my answers.

13 July 2026
Rated 1 out of 5 stars

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13 July 2026
PeopleCert logo

Reply from PeopleCert

Dear Zia,

Thank you for your review.

We'd appreciate the opportunity to understand your experience better. If you could share a little more information, our Help & Support team will be happy to assist:
https://www.peoplecert.org/help-and-support

Best regards,
PeopleCert

Rated 5 out of 5 stars

People's Trust

Very nice experience. Feels like to take exams daily. ;)

3 July 2026
PeopleCert logo

Reply from PeopleCert

Harikrishnan, that's a fantastic compliment. 😊 We're delighted the experience left you feeling so comfortable.

Rated 5 out of 5 stars

Excellent exam experience..Quick…

Excellent exam experience..Quick support and amazing response quality..I am really happy with the process..It helped me less worried about other things than exam..Thank you very much..

13 July 2026
PeopleCert logo

Reply from PeopleCert

Fast assistance and clear communication can make exam day much more comfortable. Thank you for your thoughtful review, Rubiya.

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