First, if I was only rating Luis, he gets Five Stars! He kept me from cancelling my account. I took one star away because the terrible bot that you use prior to being connected with a live agent is... See more
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Review summary
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A#1 customer support from Luis. He knew what he was doing and fixed everything I needed. He gave account options I did not know I had. Kept this customer from being lost. Friendly customer centered he... See more
Victor understood my predicament about there no longer being a yearly membership and that I didn't need 100 reports a month for $29.95. I am very happy to have been offered the Lifetime plan with 10 r... See more
I used People Finders once to learn about someone who contacted me whom I did not know, expecting the one time .95 charge. I admit that I didn't read all of the "fine print" and was not aware that I... See more
Company details
About PeopleFinders
Written by the company
Founded in 1988 PeopleFinders provides the most accurate public records available. Search by name, phone number or address for instant access to billions of records.
PeopleFinders is the premier site for:
- People Search
- Background Checks
- Criminal Records
- Reverse Phone Lookup
- Public Records
Have More Questions?
Contact our Customer Care department Weekdays 7:00AM-6:00PM and Weekends 7:00AM-3:30PM (PST).
PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Contact info
1821 Q Street, 95811, Sacramento, CA
- (800) 718-8997
- customercare@peoplefinders.com
- peoplefinders.com
4.2
Great
3k reviews
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Alejandra is great!
Alejandra was so helpful! She solved my issue and now my account is working properly. Thank you, Alejandra!
21 May 2026
He was very pleasant and understanding…
He was very pleasant and understanding and was able to resolve my issues
21 May 2026
Canceled account twice on line Luis got…
Canceled account twice on line Luis got the account canceled and refunded the last payment made yesterday!🥰
21 May 2026
Luis made sure he was able to help me…
Luis made sure he was able to help me with the issue i had. And cancelled my account that i did not create. He was respectful and very helpful
20 May 2026
Efficiently solved my problem.
20 May 2026
I put in information on a person I'm…
I put in information on a person I'm trying to find, paid for it and I haven't received anything yet.
19 May 2026
Get to it duh
19 May 2026
Victor was professional and responsive
Victor was professional, courteous, helpful -- understood my situation and listened carefully. I have a new opinion of this company after my interaction with him.
17 May 2026
Victor was very prompt and quick with a…
Victor was very prompt and quick with a resolution. Respectful and calm throughout the phone call. Thank you very much.
16 May 2026
It is not often that a frustrated…
It is not often that a frustrated person cause of complaint regarding billing and is immediately met with a pleasant representative who quickly resolves the issue. This was today's experience and I'm grateful. Victor deserves this recognition.
16 May 2026
Great service and affordability
I was having issues with membership levels and what the best option was for me. Luis was extremely helpful and helped me find the best plan for my needs while keeping my budget needs in mind. Great service!
12 May 2026
He really listened to my about my…
He really listened to my about my problem and was very understanding. He was very polite and He promptly helped and got done what I needed to get done. I appreciated his help. Thank u very much.
12 May 2026
Customer service rep was very helpful…
Customer service rep was very helpful and had excellent customer service skills!!
11 May 2026
Grateful
I spoke with Victor on the phone and he was very professional and advised of realistic expectations and I definitely do appreciate that when talking to any type of customer service he was wonderful and I appreciate him
11 May 2026
Ms Daphne presented such "Stellar…
Ms Daphne presented such "Stellar Customer Service" and a righteous response. She saw the mistake and corrected it immediately. She is a precious gem! Thank you so very much Ms Daphne.
9 May 2026
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