Peppermill Interiors Reviews 187

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their stylish and durable nature. Many people appreciate the excellent service received, from the helpful and friendly staff to the smooth and efficient delivery process. However, some customers reported issues with damaged products upon arrival, specifically mentioning scratches on stools and problems with screw holes not aligning on chairs. A few other people also felt that the delivery process for larger items could be improved, noting difficulties with unmoving large boxes and pallets.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the promptness, with... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the friendly and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted. Seamless, easy, speedy delivery. Second purchase this month, set of dining chairs, set of barstools, both modern retro style with gun metal legs... gunmetal adds lovely retro/industrial lo... See more

Company replied

Rated 5 out of 5 stars

We love our cafeteria tables and chairs from Peppermill! They are bright, stylish but super hard wearing. This year we bought additional chairs as they were so popular! The delivery is always smooth... See more

Company replied

Rated 5 out of 5 stars

Amazing Showroom with great selection of products and seamless shopping experience! We have been to this showroom multiple times exploring their range and each time found something new! We bought... See more

Company replied

Rated 5 out of 5 stars

Peppermill Interiors were absolutely fantastic from start to finish, the staff there were amazing. Alice went to great lengths to help me find my perfect dining table and had it delivered so smo... See more

Company replied


Company details

  1. Home Furniture Shop

Written by the company

Shop home, bar and restaurant furniture at Peppermill Interiors. Domestic and commercial furniture specialist. Dining furniture, lighting, vintage and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

187 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Quality product

Great product only wish you provided a service to get rid of the pallet after delivery.

15 August 2025
Unprompted review
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Reply from Peppermill Interiors

Thank you for your review! We appreciate your feedback and will pass this on.

Rated 5 out of 5 stars

Search over, look no further.

After looking in several shops and searching online unsuccessfully, my wife and I went to Peppermill Interiors and were surprised at the size of the premises and extent of the choices available. It took a while to whitle down sitting on one chair after another. The staff even made is a cup of tea to enjoy at prospective new table and chairs. We ended up with a beautiful button sofa and 5 chairs that are around our dinning table. Everyone who comes to the house comment on how nice the sofa is at the table and we love it.

1 November 2025
Unprompted review
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Reply from Peppermill Interiors

Thank you for your lovely review!

Rated 5 out of 5 stars

We love our cafeteria tables and chairs…

We love our cafeteria tables and chairs from Peppermill! They are bright, stylish but super hard wearing. This year we bought additional chairs as they were so popular! The delivery is always smooth and trackable which is helpful.
Helen Crew, Centre Manager, Lyde Green Community Centre,

3 February 2026
Unprompted review
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Reply from Peppermill Interiors

Thank you for your great review Helen!

Rated 5 out of 5 stars

I was so impressed with the selection and quality

I was so impressed with the selection and range. Went to buy counter stools and spotted a lot more than I was expecting to see so I will be back soon. Joshua was so friendly and helpful.

31 January 2026
Unprompted review
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Reply from Peppermill Interiors

Thank you for your lovely review, and we hope to see you again soon!

Rated 5 out of 5 stars

The most unique, beautiful furniture and unbeatable service

Each time we have visited peppermill the staff have been fantastic, and they were again on this occasion.
Having just moved house right before Christmas, the first thing we set out to do was buy a dining table. We had arrived in store to purchase the Darcy table, however realised that we had missed the pre-christmas cut off to receive the table in time (nightmare, imagine no dining table for Christmas day!) however the staff worked with us to find a solution, and we did indeed receive our table.
Unfortunately, once the table arrived, there was a mistake and we received mismatched top and bottom to our table (my husband thought I was buying something 'artsy fartsy' - in his words!). I contacted peppermill and they went above and beyond to correct the issue, right before Christmas. We don't live too local to the store, around 30 minutes away, but nevertheless they arranged to collect and replace the table, and arrange installation (the guys were fantastic!) all before Christmas. They didn't have to do any of this. We had missed the cut off, and that wasn't their fault. Having recognised the stress we were under having moved house (literally the day before we were in store!) peppermill couldn't have been more helpful. Having been in many times over the years when we lived just across the road and always having had a great experience this was the best end to a stressful few days for us, and it's reasons like this that we will be customers for many more years to come. Next on the list is dining chairs to match the table!
Highly recommend a visit.
- Tom & Jade Woollett
P.S - the Darcy dining table is absolutely beautiful!! There's nothing else like it.

18 December 2025
Unprompted review
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Reply from Peppermill Interiors

We are so glad to hear that we could help you with your dining table in time for Christmas. Thank you for the great review!

Rated 5 out of 5 stars

I ordered 3XBar stools/chairs

I ordered 3XBar stools/chairs, they are really sturdy and great quality and look great . I absolutely love them. Delivered at exactly the right and expected time by 2 lovely chaps who, due to heavy snow couldn't get the lorry up the road to my house so they put the chairs on a trolley and wheeled them, in the freezing cold snow the whole way up the road. They came from Birmingham to London and arrived around 8am. Amazing service. I would 100% recommend.

9 January 2026
Unprompted review
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Reply from Peppermill Interiors

We are so pleased to hear about your experience with us. We hope you love your pieces!

Rated 5 out of 5 stars

The choice is amazing

The choice is amazing, great prices and the chairs we bought (6) are so comfortable and affordable. 2 of the chairs were out of stock but we got a phone call 10 days later to say they were now in stock. Great service thank you

1 December 2025
Unprompted review
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Reply from Peppermill Interiors

Thank you for your positive review, and we hope you love your new chairs!

Rated 5 out of 5 stars

We discovered the Peppermill guys by…

We discovered the Peppermill guys by chance whilst been given the company’s details after visiting a local reclamation yard.
First impressions were, Wow! Somewhere different to try! a cool space with a beautiful selection of quality furniture and very affordable prices and where you were left to roam around with helpfull advice if required.

2 February 2026
Unprompted review
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Reply from Peppermill Interiors

Thank you for your kind review!

Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Peppermill Interiors. The quality of the furniture is excellent and exactly as described, with a really stylish and well-finished look. Ordering was straightforward and delivery was smooth and well communicated. The item arrived well packaged and on time, and it has completely transformed the space. I would definitely recommend Peppermill Interiors to anyone looking for high-quality, statement furniture and will happily shop with them again.

1 April 2025
Unprompted review
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Reply from Peppermill Interiors

Thank you for your lovely review, and we hope to see you again!

Rated 5 out of 5 stars

GREAT COMPANY

GREAT COMPANY,
WE BOUGHT MANY NICE ITEMS FROM PEPPERMILL INTERIORS.
HIGHLY RECOMMENDED

18 May 2025
Unprompted review
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Reply from Peppermill Interiors

Thank you for your great review!

Rated 5 out of 5 stars

Excellent quality stools purchased

Excellent quality stools purchased, with so much choice and value.great customer service from start to finish. Highly recommended

20 June 2025
Unprompted review
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Reply from Peppermill Interiors

Thanks so much for your review! We hope you love the stools for many years to come!

Rated 5 out of 5 stars

Gorgeous chairs and stools

Ordered my chairs and stools from here and the quality is amazing, I had to wait a long time for delivery though.

30 November 2025
Unprompted review
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Reply from Peppermill Interiors

Thank you for your positive review!

Rated 5 out of 5 stars

Fantastic Showroom

We are yet to place our order but I just wanted to add a review, as it was such a pleasure to visit the store. If you are looking for something unique, Peppermill Interiors is definitely the place. What a lovely showroom with fantastic products, plus great staff who let you look in peace! Purchase incoming!

31 January 2026
Unprompted review
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Reply from Peppermill Interiors

Thank you so much for this kind review! We hope to see you soon.

Rated 5 out of 5 stars

I have purchased 2 types of chairs from…

I have purchased 2 types of chairs from here they are truly amazing
Fantastic Customer service they leave you be until you have decided or seen something you like no pushy selling
Thanks peppermill 😃

14 December 2025
Unprompted review
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Reply from Peppermill Interiors

This is lovely to hear, thank you! We hope you love your chairs for many years to come!

Rated 5 out of 5 stars

Our experience with Peppermill…

Our experience with Peppermill Interiors both purchased item and customer service was nothing more than exceptional! We love our dining table, delivery was quick and efficient and dealing with customer services was personable and again very good. Recommend highly

30 November 2025
Unprompted review
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Reply from Peppermill Interiors

Hi there, thank you so much for your lovely review! We are so happy to hear about your experience, and we hope to see you again!

Rated 5 out of 5 stars

Beautifully made

So glad I bought 4 oak stools from Peppermill Interiors. Staff were incredibly helpful after my initial difficulty completing the order online and were quick to respond to emails. They were delivered the same week by a careful and friendly courier and did not disappoint. Beautifully made and a decent enough price for the quality. I wouldn't hesitate to order again.

8 January 2026
Unprompted review
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Reply from Peppermill Interiors

Thank you for your review! We are so happy to hear that you are pleased with your stools, and we hope to see you again!

Rated 5 out of 5 stars

Fabulous Service

Fabulous service from the team at Peppermill, won't hesitate to order from them again!

7 January 2026
Unprompted review
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Reply from Peppermill Interiors

Thanks so much for your lovely review!

Rated 5 out of 5 stars

Absolutely stunning shop

Absolutely stunning shop. Can't believe I didn't know about this place sooner

3 January 2026
Unprompted review
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Reply from Peppermill Interiors

Thank you so much for your kind review, and we hope to see you again soon!

Rated 5 out of 5 stars

Delighted, 2nd purchase this month

Delighted. Seamless, easy, speedy delivery. Second purchase this month, set of dining chairs, set of barstools, both modern retro style with gun metal legs... gunmetal adds lovely retro/industrial look and are hard to find. Lovely quality. Ordered second set 3 days ago, not expecting them before Christmas, delighted they've arrived in time. Excellent customer service, great communication, quality goods, decent price!!

19 December 2025
Unprompted review
Peppermill Interiors logo

Reply from Peppermill Interiors

Thank you so much for your lovely review! We're so glad to hear you love your pieces, and we hope to see you again soon!

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