PerchPeek Reviews 566

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, proactive approach, and supportive demeanor, making relocation processes significantly easier and less stressful. The service provided is frequently described as excellent, with many appreciating the smooth, quick, and efficient handling of various aspects, from finding accommodation to managing paperwork and logistics. Reviewers highlight the exceptional customer service, noting the team's dedication, patience, and constant availability, which made navigating complex international moves feel manageable and even joyful. However, some people mentioned minor issues with the chatting system, where photos occasionally failed to send through.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising the team's helpfulness,... See more

Service

Customers consistently note positive experiences with service, with many highly recommending it for... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the patience and responsiveness of... See more

Location

Customers had positive experiences with location, with many reviewers reporting that they were able to secure... See more

User experience

Users describe positive interactions with the user experience, highlighting a smooth, easy, and fast process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In making a move from the U.S. to New Zealand, Slaney at PerchPeek was our saving grace. She was extremely kind, proactive, and helpful, helping us meet with tax lawyers in both countries, and coordin... See more

Rated 5 out of 5 stars

My relocation was handled by this company and supported by Slaney and Heather. They showed so much dedication and were always quick to respond to my messages. They never let a question or conce... See more

Rated 5 out of 5 stars

Moving from another country is not easy, but PerchPeek made it easier. Sarah was always really kind, helped us feel safe throughout the whole process, and guided us with solutions and options. The pla... See more

Rated 5 out of 5 stars

My husband and I recently moved from London to Sydney and were supported brilliantly by Slaney and Heather at Perch Peek. Slaney was our relationship manager and helped us orient around everything we... See more


Company details

  1. Tourist Information Centre

Information provided by various external sources

PerchPeek is your AI-powered relocation agent. We make moving a little less scary.


Contact info

5.0

Excellent

TrustScore 5 out of 5

566 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Franzi was incredibly helpful!

Franzi helped me whenever I had any doubts, answering me quickly and clarifying all the points I had to take into account when looking for a flat. We have no complaints, on the contrary, she was always very helpful.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

PerchPeek has done a great job for me…

PerchPeek has done a great job for me and my family to get a smooth relocation to Munich, Germany! It wasn't a trivial task, on the contrary!
Especially Kerstin Losee, my main liason for all the aspects of relocation (documents, finding an apartment to rent - especially!, other specific issues) has done a great, great job! She was so understanding about my problems, she gave me the right advices at the right moments, she was the ideal companion we needed in our relocation.
Thanks PerchPeek, Thanks Kerstin!

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience with PerchPeek

Jill was extremely helpful and attentive throughout the whole relocation process, always quick to answer any questions and really eased my stress throughout every stage of the move.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Katy is the best!

I’ve been using PerchPeek for nearly 4 months to assist with my cat's relocation, and I’m beyond delighted with the service! The process of moving with a pet can be stressful, but PerchPeek made it incredibly smooth. From start to finish, their team was professional, responsive, and truly caring. A special mention to Katy, who was fantastic throughout the entire journey. She provided timely updates, answered all my questions, and ensured that every step was handled with care. My cat's comfort and safety were a top priority, and that gave me peace of mind. Highly recommend PerchPeek for anyone moving with pets – they’re exceptional!

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Sharlene and EJ have been absolutely terrific to work with. The app is slick, and I always felt very in touch with them thanks to the way they structure the program.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

My experience with PerchPeek

I had a good experience with PerchPeek. They helped me in everything from booking flight tickets to setting up Wi-Fi at my new place. They made it easy for me by helping me out with shipping my luggage and helping me in finding a house. I didn’t take any pressure during my relocation. Everything look sorted and simple with the help of PerchPeek.
Thank you so much and keep continuing the service.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with the team

I had a great experience with the team from PerchPeek relocating me to the UK for my work. Not knowing anyone in the country, it is really helpful to have them and tell you all about the useful local apps, doctors and other local info. They're so quick in responding to you.
Not everything can go as planned but they were also very happy in listening and helping you as much as they could. I am very happy I had PerchPeek before I moved out and through almost a year in the UK. I really recommend them! Thank you !

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Everyone on the team has been great

Everyone on the team has been great. They helped me on many levels with a daunting move. I would not have secured our dream house in Amsterdam prior to moving with two dogs and a toddler without Iby and team. And even helped me get a bank apt last mins. Rhiannon has been super supportive and responsive providing me with all kinds of information. Thank you. will recommend PP to others.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Sharlene and all the people at PerchPeek are super helpful and available for any relocation topics. Very happy of how supported we were- and still are throughout the entire process. Will recommend for sure!

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Relocation Experience Perch Peek

Perch peek was great support when I relocated to Netherlands.
Team really helped in explaining process and helping with setup everything.
Special thanks for Iby and Rahinnon for all the efforts and prompt support in each matter throughout the process

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Availability and Quick response

Perchpeek has supported me to best of their capacity during my move and settling in Netherlands . Availability and personal response is really prompt . I am Thankful to Perchpeek for being honest and quick .

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Perchpeek, great for everyonel

Perchpeek has been a great support for me before and while relocating. Jill helped me to understand the process and first steps in this new chapter of my life abroad. Always available and ready to respond to my enquiries, or guiding me towards the right person or path.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Perch Peek team NL relocation

Rhiannon , Iby and team are helpful and ensures a smooth relocation to a new country. With Perchpeek app, it’s easy to communicate with relocator Coach in this case was Rhiannon. Prior minimum 6weeks to relocating to new country, Rhiannon ensures a tele call to understand and also share what are the necessary items and things to work or check on. The PP relocating checklist also serves as a good guidance.

1 July 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look