PerchPeek Reviews 566

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, proactive approach, and supportive demeanor, making relocation processes significantly easier and less stressful. The service provided is frequently described as excellent, with many appreciating the smooth, quick, and efficient handling of various aspects, from finding accommodation to managing paperwork and logistics. Reviewers highlight the exceptional customer service, noting the team's dedication, patience, and constant availability, which made navigating complex international moves feel manageable and even joyful. However, some people mentioned minor issues with the chatting system, where photos occasionally failed to send through.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising the team's helpfulness,... See more

Service

Customers consistently note positive experiences with service, with many highly recommending it for... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the patience and responsiveness of... See more

Location

Customers had positive experiences with location, with many reviewers reporting that they were able to secure... See more

User experience

Users describe positive interactions with the user experience, highlighting a smooth, easy, and fast process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In making a move from the U.S. to New Zealand, Slaney at PerchPeek was our saving grace. She was extremely kind, proactive, and helpful, helping us meet with tax lawyers in both countries, and coordin... See more

Rated 5 out of 5 stars

My relocation was handled by this company and supported by Slaney and Heather. They showed so much dedication and were always quick to respond to my messages. They never let a question or conce... See more

Rated 5 out of 5 stars

Moving from another country is not easy, but PerchPeek made it easier. Sarah was always really kind, helped us feel safe throughout the whole process, and guided us with solutions and options. The pla... See more

Rated 5 out of 5 stars

My husband and I recently moved from London to Sydney and were supported brilliantly by Slaney and Heather at Perch Peek. Slaney was our relationship manager and helped us orient around everything we... See more


Company details

  1. Tourist Information Centre

Information provided by various external sources

PerchPeek is your AI-powered relocation agent. We make moving a little less scary.


Contact info

5.0

Excellent

TrustScore 5 out of 5

566 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Waste of money

For the apartment search in Germany completely useless. They buy a premium account on one immobilien website and then just sit there waiting for something to come up. I managed to get myself 5 viewings within a week, they did not get me even one. I had to directly tell them that Internet is bigger than one website and there are other places to look for accommodation. Eventually I found myself an apartment myself, without them.
They are here in the normal business hours, but private landlords obviously post their apartments after work or on weekends. In Germany the demand for apartments is so high, you can't just wait till Monday morning. If you want to find an apartment fast, you have to monitor the offers all the time which I did.
Perchpeek did not help me at all, it is the biggest waste of money in my life.

10 August 2024
Unprompted review
PerchPeek logo

Reply from PerchPeek

Hi Olesia,

Thank you for sharing your feedback—we're sorry to hear about your experience. Your input is really important to us so we’ve reached out to you to set up a call to better understand what happened and how we can improve moving forward.

We look forward to hearing from you,

The PerchPeek Team

Rated 5 out of 5 stars

Heather and Katy assisted our Family of…

Heather and Katy assisted our Family of 5 with our move from South Africa to Perth in Australia.Heather helped us with all that you can think of, from choosing neighborhoods, schools, commute plans, banking, acoommodation contracts and many more.Our family cannot thank them enough, my colleauges were suprised at how we got everything sorted in just a week of arrival including long term rental which seems to be a real challenge here. We highly recommend PerchPeak you will not go wrong!

12 July 2024
Unprompted review
Rated 5 out of 5 stars

EJ is responsible

EJ is responsible, professional and proactive consultant. My relocation process became more easily with PerchPeek application and thanks to a very-quality and useful advices from EJ side

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Responsive and helpful!

I had a great experience with PerchPeek! They helped me find an apartment in Berlin, and I think the biggest help was that they were consistently available - responding to me quickly. They were also on the ball with searching proactively for me!

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Top service

In contact with Jill who truly did more than could be asked for in regards to service and making sure things were progressing well for me. 5 ⭐️

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Awesome service !

PerchPeek made a pretty stressful arrival in london much easier to deal with , with great communication and help along the way ! Thanks Jill ! :)

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Gratitude

I can confirm that PerchPeek gave me all the information I needed and was always available for any questions. PerchPeek really made my move much easier.

16 April 2024
Unprompted review
Rated 5 out of 5 stars

Perchpeek is Great…

Perchpeek made my move to another state as easy as can be. They even helped me after I moved into my rental by contacting the realtors for me while I was at work. Without their help I would have been in a new state with no friends or family with no help at all. I highly recommend perchpeek to anyone that is planning on moving.

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Great support & comms

Really great support from the team in my move to Hong Kong. The regular comms made me feel supported in this daunting move, and the team arranged everything very quickly which exceeded expectations. Special shoutout to Katy for her great support!

1 May 2024
Unprompted review
Rated 5 out of 5 stars

That service experience fantastic

That service experience sounds absolutely fantastic. It's great they didn't leave any details unattended and were fully aware of all my questions and concerns. Even after resolving all the issues, they continued to follow up with me, checking in on how i am doing and how everything was going. That level of attentiveness and care for the customer is truly impressive. Being able to provide that kind of exceptional support throughout the entire process is what makes it the best service experience ever. It's wonderful when a company goes the extra mile to ensure their clients are completely satisfied and taken care of. Experiences like that can make a real difference and leave a lasting positive impression.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Support from Perchpeek

I had a great experience with Perchpeek as part of the overall transition into Germany. The online/app based features were very good - clear classification of different tasks, highly user friendly chat feature, a comprehensive to do list etc. Right from day-1, Nadja has been super helpful in every single task. As I was travelling to Europe for the very first time, I was a bit apprehensive so kept troubling Nadja with smallest of queries, but she would happily address every single one of them with a smile. She also used to occasionally follow up every now and then to check up on me (after I moved in). Special thanks to Kerstin as well who was really helpful in finalizing the interim accommodation (one of the toughest tasks in Berlin :D ). My best wishes to the entire team and thanks once again for the support.

1 May 2024
Unprompted review

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