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Perfume's Club Great Britain Reviews 

1,582
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,257 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices and genuine products, making it a wonderful online destination to discover unique fragrances and cosmetics. People also appreciate the reliable tracking and transparent shipping updates, noting that packages are securely handled throughout their journey from abroad. However, some people mentioned that orders occasionally arrived damaged or leaked because of inadequate protection inside the boxes. A small group of consumers also experienced significant shipping delays and reported frustrating difficulties when trying to obtain proper refunds for ruined items.

What people talk about most

Product

People report positive experiences with product, highlighting competitive prices and genuine items. Reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting fast shipping times and items arriving... See more

Price

Consumers find prices to be very positive, highlighting competitive costs and genuine products. Many... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split in customer sentiment.... See more

Service

Users describe positive interactions with service, highlighting great communication and a pleasant online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great product been looking for this for ages so was glad to find someone selling it. Only one down side was it had leaked slightly but not enough to cause a problem royal mail had bagged it. Other tha... See more

Company replied

Rated 4 out of 5 stars

Quick response to my first order cancellation. And a quick delivery of the order that followed it even though I was skeptical initially. The product was genuine and not fake. I am enjoying it, and hav... See more

Company replied

Rated 4 out of 5 stars

Good price, product received as advertised. Delivery took some time. So if you need in a hurry then watch out.

Rated 4 out of 5 stars

Exactly what I ordered just took a little longer to deliver than I expected.

Company replied


Company details

  1. #74 of 117 best companies in Perfume store
  2. #155 of 215 best companies in Beauty product supplier
  3. #58 of 90 best companies in Beauty supply store
  4. #53 of 81 best companies in Cosmetics and Perfumes Supplier
  5. #90 of 132 best companies in Cosmetics shop
  6. #174 of 255 best companies in Health and beauty shop

Written by the company

Perfume's Club is an e-commerce specialized in the sale of perfumes, beauty products, cosmetics, and hair care, featuring 100% original brands. We offer fast and free shipping from €99, with a 14-day return policy. An easy, safe, and affordable way to buy branded beauty products at the best price, with discounts of up to 70%.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(1,582)

1,265 reviews in the last 12 months

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Rated 4 out of 5 stars

Great product been looking for this for…

Great product been looking for this for ages so was glad to find someone selling it. Only one down side was it had leaked slightly but not enough to cause a problem royal mail had bagged it. Other than that everything was good would order again.

14 August 2026
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

Thank you for sharing your experience! 😊

Rated 1 out of 5 stars

Completely wrong product

Very unhappy with this order, i ordered 48hr deodorant Nivea and I've received the 72hr ones which I could have bought in the shop in England, I only ordered the 48hr ones because you can't get them here which they have 200 mls in how can you get it wrong!!!

13 August 2026
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

We are sincerely sorry for the extreme frustration and disappointment caused by receiving the wrong product, especially when you specifically ordered the 48hr version that isn't available locally. We take your feedback very seriously and have noted your comments to review our warehouse picking accuracy and inventory management immediately to ensure the correct items are sent.

Rated 5 out of 5 stars

Five star service!

Great price for the sets I bought. They were sent promptly and arrived in good time. Very efficient and I will definitely use them again. The perfume is fab!

13 August 2026
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

Thank you for sharing your experience! 😊

Rated 5 out of 5 stars

Great price

Great price for a quality perfume, delivery was about a week

13 August 2026
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

Thank you for sharing your experience! 😊

Rated 4 out of 5 stars

Hi very pleased with the price and it…

Hi very pleased with the price and it was the right stuff too was very weary delivery could of been fast nearly 3 weeks buts it’s my first time so I didn’t know etc but thank I will defo be ordering Again

13 August 2026
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

Thank you for sharing your experience! 😊

Rated 5 out of 5 stars

Anne from Scotland

Fantastic experience as a first time customer order was dispatched and delivered within the stated time very happy will definitely buy again and recommend

13 August 2026
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

Thank you for sharing your experience! 😊

Rated 5 out of 5 stars

Excellent company & prices

Excellent company & prices. Delivery slightly slower but product as described & so much cheaper. Highly recommend! 😊

13 August 2026
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Reply from Perfume's Club Great Britain

Thank you for sharing your experience! 😊

Rated 5 out of 5 stars

A great price for perfume =o))

A great price for the perfume product I bought for my wife. It took about 2 weeks to arrive... but was worth the short wait. Thank you for a GREAT shopping experience, "Perfumes Club". =o)

13 August 2026
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Reply from Perfume's Club Great Britain

Thank you for sharing your experience! 😊

Rated 5 out of 5 stars

Although I had to wait a little longer…

Although I had to wait a little longer for the perfume, it was worth waiting for. It's a gorgeous smell. Able to track it from warehouse to my home. Delivered by Royal Mail. I will definitely be using the Perfume Club again. Great Company 5*****

13 August 2026
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

Thank you for sharing your experience! 😊

Rated 1 out of 5 stars

Sold me counterfeit products and…

Sold me counterfeit products and refusing to refund me!

14 August 2026
Unprompted review
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

We are sincerely sorry for the extreme distress and frustration caused by receiving items you believe to be counterfeit and the refusal of your refund request. We take your feedback very seriously and have noted your comments to review our product authenticity checks, supplier sourcing, and refund decision processes immediately.

Rated 4 out of 5 stars

I knocked one star off because of…

I knocked one star off because of waiting so long for package but was a good job I’ve bought the perfume for a Christmas gift!!
Good seller

13 August 2026
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

Thank you for sharing your experience! 😊

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