I ordered 4 parfumes on September 27 of last year, 9 months ago and still did not received anything (total amount was 256 $), Despite numerous emails, I have not received a normal response from this s... See more
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Ordered a rare and discontinued Jpg classique essence de parfum, the order took 1 month to process. When it had arrived it was shipped in a tester box. However the perfume is counterfeit. The... See more
Company replied
Be careful !! انتبهوا today received my order 7 bottles different perfume brands of course after delay but all are fake not original, I paid 550$ for the order also I paid 180$ for clearance and v... See more
After some stressful experience and thinking that I had lost my money, I finally received the order today (3 months later). At least I wasn't scammed, so let me increase the rating. However, this p... See more
Company replied
Company details
Written by the company
Perfumes Online Store
Contact info
United States
- perfumesdutyfree.com
1.3
Bad
150 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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SCAM
SCAM, SCAM, YOU BUY PERFUMES AND THEY SELL HERBS, NONE OF THEM STORE EXISTS
DO NOT BUY
29 August 2023
Unprompted review
Reply from Perfumes Duty Free
Dear valued Customers ,
At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.
Thanks & Regards
Don't make an orders there
ok, my experience is:
I ordered there three perfumes The Night (Frederic Malle), Naxos (Xerjoff), Laylati (Sospiro).
Finally I got a delivery in three weeks with those three bottles but with some fake inside.
There were not perfumes inside of the bottles, just cheap smelling liquid, complete fake.
Finally I paid 220€ just for a bottles.
Don't make same mistake please.
4 September 2023
Unprompted review
Reply from Perfumes Duty Free
Dear valued Customers ,
At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.
Thanks & Regards
This site is great
This site is great. I have bought from them several times and their service has been great. Thank you
9 August 2023
Unprompted review
Perfect perfumes
Perfect perfumes, just take 9 days to arrive from Spain to Egypt
17 August 2023
Unprompted review
These are guaranteed fake
These are guaranteed fakes!! I watched a video on YouTube and it is very clear that they are not genuine! Let's just say, when I saw that it was coming from Turkey, I guessed that I would get a non-original product. This is a huge scam!! I'm not saying I'm asking for a refund, because based on the other reviews, I don't think they'll refund anyway! But I will report it on all platforms and share it everywhere by tagging this page as they delete negative comments from everywhere! It's outrageous that people are being scammed! It also says a lot that you can't comment on their shares on any of their social media platforms. It can be one-on-one, but negative comments are prohibited there. Furthermore, the positive contributors here are also Turkish, and so is the site. so built people! Don't buy anything and report the site too!!
31 August 2023
Unprompted review
Reply from Perfumes Duty Free
Dear valued Customers ,
At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.
Thanks & Regards
Order #137074
Order #137074 Hello. 12 of July you sent me a message by mail that my order now complete. But from that day still no information about my tracking number 🤷♀️ It’s already 27 business days passed. I want to have my money back or to have my order. Give me plz information.
12 July 2023
Unprompted review
Reply from Perfumes Duty Free
Dear valued Customers ,
At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.
Thanks & Regards
Do not believe who review with 1 star
I will be realistic and accurate in my review , In the beginning, I ordered from this site 5 times
In the first two times the delivery and the goods were very excellent and its take week to arrive
The third time I ordered in November, here was the big problem as it took a month and 10 days to arrive, so that I thought I had been scammed.
But when I received the goods, they were original as usual.
Then I asked the site what is the reason for the delay and it turned out that they faced problems in shipping at that time and they solved those problems
If you notice that most of the negative reviews in that time between November and December
After that, I was very reluctant to buy from the site again, but finally I made my decision to buy again, and this time the order was delivered within a week And the perfumes are original of course
And then I ordered 2 time again and received the order within a week as well
NOTE: I worked in the field of perfumes for more than 10 years and I have great experience to distinguish the original perfume from the fake
And advice, do not believe the comments that say that the perfume is not original, because during my work in perfumes and with international companies, many clients used to come and say that the perfumes are fake, just they are original of course, but with the lack of experience it is believed that they are fake
15 July 2023
Unprompted review
Ordered a rare and discontinued Jpg…
Ordered a rare and discontinued Jpg classique essence de parfum, the order took 1 month to process.
When it had arrived it was shipped in a tester box. However the perfume is counterfeit.
The bottle has faults including a straw that doesn't touch the bottom.
There is no batch code
The word tester is written in white ( Jpg engrave tester under the bottle.)
The most subtle tell is also the misspelling of "classique" which they spelled as "classiqua"
Perfume is basically just for display.
Overall thoroughly disappointed.
30 June 2023
Unprompted review
Reply from Perfumes Duty Free
Dear valued Customers ,
At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.
Thanks & Regards
Do not order from this website
Do not order from this website! This is too good to be true and is a fraudulent business. No customer service contact number to call. When emailed you get the same generic response. This website needs taking down.
Also my perfume was fake. In response to their reply below 9.12.23
18 May 2023
Unprompted review
Reply from Perfumes Duty Free
Dear valued Customers ,
At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.
Thanks & Regards
Con artists avoid at all costs
Con artists avoid at all costs
Perfume finally arrived, can confirm it is a fake
16 June 2023
Unprompted review
Reply from Perfumes Duty Free
Dear valued Customers ,
At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.
Thanks & Regards
Why no one has reported this site yet
Why no one has reported this site yet. Scammer and thief. I am sending the feds after them. Never received my order so stupid to trust them without researching them.
1 March 2023
Unprompted review
Reply from Perfumes Duty Free
Dear valued Customers ,
At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.
Thanks & Regards
Great product, poor service
On the plus side, I finally received my order of a very hard to find JPG perfume (La Belle Fleur Terrible) for less than half the price of the couple of bottles still available on ebay. Unfortunately it took more than 3 weeks to arrive and despite a few emails to them asking for a progress report I heard nothing until Fedex emailed delivery times - nervewracking to say the least especially after seeing negative reviews here. However, I did get my perfume, it was authentic (although a tester bottle which was not specified on their website) so overall I am very pleased with the outcome - just a shame customer service is so poor.
24 April 2023
Unprompted review
unreliable do not use this site
unreliable sales site, product ordered and paid for, product never received and amount never refunded away from this site
17 April 2023
Unprompted review
Reply from Perfumes Duty Free
Dear valued Customers ,
At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.
Thanks & Regards
Absolute scam
Absolute scam, avoid! Soon after I’ve bought 4 perfumes I have read the reviews, e-mailed them to cancel the order and refund me- no reply . Poor quality Fake perfumes arrived about 6 weeks later.
16 March 2023
Unprompted review
Reply from Perfumes Duty Free
Dear valued Customers ,
At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.
Thanks & Regards
Reply from Perfumes Duty Free
Dear valued Customers ,
At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.
Thanks & Regards
Satisfied
Very good perfume quality. Just what I expected. They answered promptly my inquiries concerning the delayed delivery of the product.
I would happily order again from this company.
17 March 2023
Unprompted review
Killian perfumes at $59 and 50% off on…
Killian perfumes at $59 and 50% off on all CH Good Girl variants + they have older limited editions in stock? It never happens. Stay away.
8 March 2023
Unprompted review
Reply from Perfumes Duty Free
Dear valued Customers ,
At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.
Thanks & Regards
I ordered 2 month ago and still Im…
I ordered 2 month ago and still Im waiting,no answer no tracking number,they are fake!!!
12 February 2023
Unprompted review
Reply from Perfumes Duty Free
Dear valued Customers ,
At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.
Thanks & Regards
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