personalfashion.guru 

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Rated 1 out of 5 stars

I ordered an army green sweater for Fathers Day personalized with my daughters name on it and it came with oil stains on both sleeves along with the army green sweater faded on the front and they refu... See more

Rated 1 out of 5 stars

This is not worth your money at all. The “guide” only gives generic stuff such as “dress in a peplum top and throw away T-shirt’s” and “no one should wear ugly shoes!” Come on! It also managed to upgr... See more

Company replied

Rated 1 out of 5 stars

It's a scam. Same as all other 90% of the victims, I agreed to pay 0,99 USD for the PDF fashion guide based on content blocks, but then with no prior announcement another 83,29€ were withdrawn. The ve... See more

Company replied

Rated 1 out of 5 stars

Thank you all for you comments !!!!! I’m mad at IG now for almost making me purchase this! I was skeptical when they offer me 50% off after refusing their offer! 13$ for my guide.. originally 27$. Had... See more

Company replied

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Rated 1 out of 5 stars

Dont buy pls

Wish I checked all the reviews. The guide is absolutely worthless and their policy is made to not refund a penny. Paid 28€ for literally nothing useful. Lets just get back to watching styling videos on Youtube. DONT. WASTE. YOUR. MONEY. SIS.

Edit: I already contacted seller as he is advicing here, but I didnt get any reply :)

27 August 2021
Unprompted review
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Reply from personalfashion.guru

Hello Ellaine!
Thank you for the feedback.

We apologize for any inconvenience.
Also, we would like to inform you that you need to contact us about the refund via email: support@mybeauty.place.
We will be glad to check your issue and help you with it.

Have a good day!

Rated 1 out of 5 stars

No guide. No reply.

I paid for the guide 1 hour ago and still no email. Also I ve been charged for the upgrade I didn’t need or want. There was no other buttons on the page after I purchased the guide. Just the one with an upgrade. So I figured it would transfer me to another page where I can pay or cancel and they charged me instead. Charged without asking for any confirmation. I texted their support. No reply. Now I have to block my card I guess 😒

25 August 2021
Unprompted review
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Reply from personalfashion.guru

Hello!
Thank you for your feedback!
We apologize for any inconvenience!

Please contact us via email at support@mybeauty.place and give us a chance to help you with your issue!
We will be happy to check your account and duplicate your guide if you haven't received it yet.

Rated 1 out of 5 stars

Completely misleading in every way

Completely misleading in every way. Just a badly put together digital download that in no way matches the quiz and hidden extra charges. Currently in the process of disputing them.

This is the same as throwing your money away. I was a fool for falling for it, heed my warning and DON'T DO IT.

20 August 2021
Unprompted review
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Reply from personalfashion.guru

Hello!
Thank you for your feedback!

We are really sorry for the bad experience with us!

Could you please contact us via email at support@mybeauty.place and explain an issue you have faced? For example, the quality problem can have a few reasons. We need to check it together.

We will do our best to help you and will try to solve your issue. Thank you for your understanding.

Rated 1 out of 5 stars

I can't open any of the "files"

I can't open any of the "files" they sent. This is a total scam.
It is a waste of time and money.
I WANT MY MONEY BACK!

17 August 2021
Unprompted review
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Reply from personalfashion.guru

Hello!
We are deeply sorry for the inconvenience you have faced. I would appreciate it if you contact us via email at support@mybeauty.place and provide the email address you have registered your account. In this case, we could locate your account, find your personal guides and send them one more time.
Looking forward to your email to be of assistance to you.
Best regards,
Your personal Fashion Guru Expert

Rated 1 out of 5 stars

Took the quiz after seeing it…

Took the quiz after seeing it advertised on Facebook and haven’t received any updates or emails from them, and I also cannot find the link or the Facebook ad to ask for a refund.

Wish I’d seen this page before purchasing!

11 August 2021
Unprompted review
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Reply from personalfashion.guru

Hello!
Thank you for your feedback!

We apologize for this situation and for the wrong impression that has taken place.

As for now, could you please contact us at support@mybeauty.place and provide us with the email you used at the end of the quiz?
When we receive it, we will send you the guide as soon as possible.

Thank you for your patience and understanding!

Rated 3 out of 5 stars

E-mail address does not exist

After following a link from Facebook and answering questions, received an (a few) e-mail(s) with a link to purchase which I duly completed via Pay Pal. I did not receive access to my guide (even after checking my spam). I mailed the address stated (and hyperlinked) on the website only to get a delivery failure notification that the address does not exist.
UPDATE: I subsequently received the link to the style guide, but the styles suggested do not suit me as I am a "column" by definition, but not slim, so all the suggestions to "add curves" just make me look like frumpy

5 August 2021
Unprompted review
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Reply from personalfashion.guru

Dear Leigh Oosthuizen,

We appreciate your feedback and apologize for any inconvenience you've experienced.

We're glad to hear that you eventually received the style guide, but we understand that the suggested styles may not have met your expectations.

Your input is valuable, and we'll use it to improve our services.

If you have further concerns or if there's anything specific you'd like assistance with, please feel free to reach out to our customer support team at support@mybeauty.place. We're here to help and ensure your satisfaction.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Scam. Stay away!

Agree, scam. Stay away!!! I will try to warn as many people as possible.

2 August 2021
Unprompted review
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Reply from personalfashion.guru

Dear Yulia Aspinall,

We're sorry to hear that you feel this way, and we take your feedback seriously.

Our goal is to provide a positive and trustworthy experience for our users.

If you have specific concerns or issues, please reach out to our customer support team at support@mybeauty.place with more details about your situation. We're here to help address any problems you may have encountered and appreciate the opportunity to assist you.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Con industry!

I don’t even want to give it one star, total scam. I should’ve read reviews for buying this product not even product but just pictures. Not worth anyone’s money!!!! They won’t even refund for it, ridiculous and poor service. Shame on these company owners for scamming, you are just as bad as money hungry con artists!

2 August 2021
Unprompted review
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Reply from personalfashion.guru

Dear Taylor,

We're sorry to hear about your negative experience, and we understand your frustration.

It's important to us that our users have a positive experience, and we would like to address your concerns.

Please reach out to our customer support team at support@mybeauty.place with more details about your issue, including your account information. We take such matters seriously, and we're committed to resolving any problems you may have encountered.

Thank you for bringing this to our attention, and we appreciate your patience as we work to assist you.

Rated 1 out of 5 stars

Absolutely a Scam.

It showed a charge of $1 but then I was charged $30 at the last minute. This is a scam and should be avoided. Unless you like paying $30 for 10 images of clothes that have little to nothing to do with your actual fashion.

2 August 2021
Unprompted review
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Reply from personalfashion.guru

Hello!
Thank you for your feedback!

We apologize for any incontinence! Please contact us via email at support@mybeauty.place and give us a chance to help you with your issue!
Also, please explain all the tasks you want to share with us and the points you didn't like in the email. It will help us to provide you with the correct answer.

We will be glad to assist you!

Rated 1 out of 5 stars

Out $100 with nothing to show for it

I have to give them credit for effectively luring me into not only completion of the quiz but to pay $69 for the style guide, plus 29.99 for the capsule wardrobe and hair guide. Sadly, my kind words end there. After being charged, a page loaded with suggestions that seemed pretty basic. I navigated away from this page thinking I could gain access via the email receipt confirmation, only to find that there weren’t instructions on how to re-gain access. I’ve sent two emails that I’ve yet to hear back on and am about to put my purchase in dispute as I feel ripped off. This is not the way to conduct business.

29 July 2021
Unprompted review
personalfashion.guru logo

Reply from personalfashion.guru

Hello!
Thank you for your feedback!

We are deeply saddened to hear that you had a bad experience! Besides, can I ask you to contact us via email at support@mybeauty.place to give us a chance to help you with your issue?

We will be glad to assist you and provide you with the correct guide and instructions!

Rated 1 out of 5 stars

Spam and scam

Saw an ad for it on Instagram and thought I’d give the questionnaire a go. Reached the end and realised I needed to pay to see this so I decided to just leave it.
That was last night. I woke up this morning to 6 emails from them in my inbox.
Can’t say I’m surprised after seeing these reviews but this is 100% a scam. I’ve unsubscribed and blocked them now.

12 June 2021
Unprompted review
personalfashion.guru logo

Reply from personalfashion.guru

Hello!

Thank you for your feedback. We will review our email advertising and make it less active. Nonetheless, we do not trick or scam people. Once a person completes the test and purchases the guide, it is delivered to the email. In addition to that, the product is supported by our policies and the support team. Therefore, in case of any questions, one can reach us at support@mybeauty.place.

Rated 1 out of 5 stars

Never received guide

Understood I'd be paying each day for 30 days for the results of the style guide questionnaire. They were very prompt to take my $ but am still yet to receive the 'automated' style guide to my email - 8 hours after the payment had been taken. No immediate response from Support email address or Paypal query...feels like I got scammed.

7 June 2021
Unprompted review
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Reply from personalfashion.guru

Hello! We apologize for the delay in the response and the situation that occurred. The response to your email was given and the guide was sent.

If there is anything we can help you with, please let us know at support@mybeauty.place.

Rated 1 out of 5 stars

Took the quiz and got an email saying…

Took the quiz and got an email saying to confirm my email and then they would sent results. Yeah no, I confirmed my email and I was sent to a “subscribed” page. Yeah I’m unsubscribing. Never got the results they said they’d sent from the quiz.

31 May 2021
Unprompted review
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Reply from personalfashion.guru

Hello, Morgan!

Thank you for the feedback.

We apologize for the misunderstanding that occured. Also, we would like to inform you that the guide is a paid product and it cannot be issued for free.

If there is anything you would like to improve about our service, please let us know at support@mybeauty.place.

Rated 1 out of 5 stars

Fraudulent business. Beware!

Horrible, horrible experience. In fact this website has ruined me for ever doing any online payments with my card in future. Took the quiz, which wasn't very detailed, but at the time I didn't know I needed to pay for it so I just rode along. At the end, they marketed a 0.99$ per day style guide to be sent to my email. I felt frustrated that I took an entire test without any result, so I figured they wanted us to pay at least for a day to get the basic results and then pay for a month 27.22$ to get the full details. I foolishly decided to try it out and put in my card details. At the very last payment part I noticed the two prices, but the 27.22$ showed "total". I was momentarily confused, but I thought, "no, I chose to pay the 0.99 so that's what will be charged. How wrong I was! They stole my money, for a service not even tried out or rendered yet and when I contacted support, they kept insisting it was a month that was meant. So why advertise 0.99$ per day if you only charge for a month? That is fraud. The Privacy Policy and the Terms and Conditions links never work, and only take you back to the quiz page, a sure sign of a fraudulent business. The support email's links for money back terms didn't work either. And they say no refunds! Fraud, fraud, fraud! Don't fall for their scam please, I did and I regret it terribly.

21 May 2021
Unprompted review
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Reply from personalfashion.guru

Hello, Jovita!

Thank you for your honest feedback.

We will look closely at the issue with our links to Money-Back Guarantee, Terms & Conditions, and Privacy Policy. However, let us assure you all of them are present and if you wish our support team can send you information from any of them.

As for the refund, you are eligible for it, and we can issue it. We ask you to contact us at support@mybeauty.place so that we could assist you on the matter.

If there is anything else we can help you with, please let us know. Thank you!

Rated 1 out of 5 stars

The most aggressive marketing I've experienced in my life.

After I completed their style quiz and filled in my email for the quiz results, I got bombarded with their promotional emails. To be exact, I received 6 emails within 6 hours. That's one email every hour!! This is not marketing. It's a virtual predatory behavior, almost like harassment. I had no choice but to block the company. Aggressive marketing like this is no going to get you far.

(They never send you the quiz result by email, by the way. You have to pay for it. So don't fall for this trap!)

20 May 2021
Unprompted review
personalfashion.guru logo

Reply from personalfashion.guru

Hello!

Thank you for your feedback.

We will reconsider our marketing strategy and will see what can be done about promotional emails. As for the guide, indeed it is a paid product. However, it was never advertised as a free one. In addition to that, after the quiz, the user receives a sum-up of their answers in the quiz free of charge.

Should any questions arise, please let us know

Rated 2 out of 5 stars

A lot of misses

First of all, the hairstyle guide was very helpfull and the stars are for it.
For the main product, I feel there's a lot of issues with it.
1. I have a pear body shape. Bigger hips, smaller waist. So the guide tells me to wear bootcamp jeans, wide on the bottoms. In the picture shown the girl does not have a bigger hips and I know why. Because it looks awful on the pear shape. It makes the leg look like a tree log. So yeah,wery bad advice.
2. No option for longer-shorter dresses\skirts preference. I live in a place where showing up with a midi skirt will automaticly make you look religios. So another useless advise.
3. No question about the climat I live in. If I live most of the year in the sun and it's very hot, I just don't need all of the long sleeve\hot options for the everyday style.
4. Wrong assumtions: If I said that I like to be the centre of attention it does not translate that I go to the restaurant\theatre 45% of my time. I actually said that most of the week I wear casual\home clothes. And I go to college and to work, where I still want to be stylish, but not to have a party look.
5. Had a few pages talking about make up. I don't wear make up and there was no question about that at all. Shoud have asked and balance it out with acsessories.
6. When paying, the website says that there can be a refund if you don't find the guide usefull. After paying I found no information on that except them saying in the "policy" that there's no refund for a digital product.

For the most part I've just wasted my money. Should have known better

18 May 2021
Unprompted review
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Reply from personalfashion.guru

Dear Valued Customer!

First of all, thank you for your detailed feedback. It will definitely help us to improve the product and make it more helpful in the future.

As for the refund and any other possible issues, please contact us at support@mybeauty.place and we will assist you on the matter.

Thank you!

Rated 3 out of 5 stars

Fishing for email addresses?

The UX needs to be better. Email them if you have issues with the payments /getting your guide.

28 April 2021
Unprompted review
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Reply from personalfashion.guru

Dear Valued Customer!

Thank you for your feedback on the UX, and we appreciate you pointing out the option to email for assistance with payment issues or guide-related concerns.

We're continuously working to improve the user experience, and your insights are valuable. If you have any specific suggestions or further details about the issues you encountered, please feel free to share them at support@mybeauty.place.

Our team is here to assist, and we hope you have a positive experience moving forward.

Rated 5 out of 5 stars

It really opened my eyes to my body…

It really opened my eyes to my body shape and why some styles simply don't look good on me, i.e my wide shoulders!

1 March 2021
Unprompted review
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Reply from personalfashion.guru

Hello! We are always happy to know that you are satisfied with us and found how to correct your style by following needs of your body! Remember, you are always amazing and beautiful!
If you need any other help, we are always glad to assist you!

Rated 5 out of 5 stars

i received a great guide dedicated to…

i received a great guide dedicated to my body type and coloring!
they helped out with any issues I had regarding my own mistakes in my quiz. I can’t wait to get started!

24 February 2021
Unprompted review
personalfashion.guru logo

Reply from personalfashion.guru

Hello! We are happy to know that you liked your personal guides and found them useful! Do not let past mistakes and always be perfect and beautiful.
Feel free to contact us anytime, and we will be glad to assist you!

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