I ordered an army green sweater for Fathers Day personalized with my daughters name on it and it came with oil stains on both sleeves along with the army green sweater faded on the front and they refu... See more
personalfashion.guru
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See what reviewers are saying
This is not worth your money at all. The “guide” only gives generic stuff such as “dress in a peplum top and throw away T-shirt’s” and “no one should wear ugly shoes!” Come on! It also managed to upgr... See more
Company replied
It's a scam. Same as all other 90% of the victims, I agreed to pay 0,99 USD for the PDF fashion guide based on content blocks, but then with no prior announcement another 83,29€ were withdrawn. The ve... See more
Company replied
Thank you all for you comments !!!!! I’m mad at IG now for almost making me purchase this! I was skeptical when they offer me 50% off after refusing their offer! 13$ for my guide.. originally 27$. Had... See more
Company replied
please cancel my subscription before…
please cancel my subscription before you make any further charges as you have done with other victims of your site.
1 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! Thank you for your review. That sounds very unfortunate. We want to note that all charges are applied after your confirmation. In order to cancel the subscription, please, contact our support team directly at the support@personalfashion.guru email address. We hope we can regain your confidence in our product once again. Have a great day!
Beware this is a fraud
Beware this is a fraud. It looked like a harmless fashion quiz that promised advice for 90p. I never received the advice. Next thing £84 was taken out of my account by a company called VPN mobapps. I never received any confirmation emails about any purchase. There was nothing on the original order about paying more than 90p.
Don’t do any fashion quizzes !!!!
31 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! Thank you for reaching out and apologies for the inconvenience. We are sorry to hear about your experience. Our team wants to note that all charges are applied after your confirmation. Our team would like to investigate this further. Would you mind reaching out to us at the support@personalfashion.guru email address? We hope that this situation will be resolved and you will continue enjoying the product.
SCAM ALERT
Like all previous reviews, this is a scam. No where during purchase process of the 0.99$ initial guide that they inform you by purchasing you would be signing up for a subscription that costs 69.99$. No subscription plan, no details on what service you would be entitled with the subscription. And when contacted their customer support email and demanded a confirmation for subscription cancellation, there was no reply. Their merchant name is different from their website domain so it's not easy to dispute and get your refund back but I already contacted my bank to dispute the payment.
30 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! Thank you for letting us know about this situation. We regret to hear of this case and wish to resolve this as soon as possible for yourself, as well as, other customers which may be experiencing similar cases. Also, we want to mention that all charges are applied after your confirmation. We’d like for our support team to take a look at this with you. Please write in to our support agents directly at the support@personalfashion.guru email address, so a member of our team can get some additional information from you, and investigate. In addition, our customer team can help you to cancel the subscription. For now we apologize for the inconvenience this has caused and hope that you'll give us another chance. Cheers!
I ordered a guidebook and I got charged…
I ordered a guidebook and I got charged US 0.99, but got no guidebook. I waited for 20 days for the guide-book, and nothing happened. When I asked about the guidebook, I got charged US 64.99. There was no warning that it was going to happen. Don’t give them your credit card info. Plus it won’t show you your “profile” to cancel subscription and to refund. I want to cancell any contact and cooperation with them. And to get my money refund.
30 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! Thanks for taking the time to review our product. We are so sorry that you've had this experience with our product. It sounds like things aren't quite working as they should be and we'd love to take a closer look at this case. Do you mind sending us a message at the support@personalfashion.guru email address? We hope that this situation will be resolved and you will continue enjoying FashionGuru. Have a wonderful day!
Scam!
Scam!! Dont use it! They say the amount is around 1$ and then later charged me $99 without any notice!
30 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! Thanks so much for your comment. Any feedback about the FashionGuru experience is really helpful to us. We want to note that all charges are applied after your confirmation. We are here to help and would love to look into this more. Feel free to reach out to us at the support@personalfashion.guru email address. We look forward to hearing from you at your earliest convenience. Have a great day!
It's a scam
It's a scam. Same as all other 90% of the victims, I agreed to pay 0,99 USD for the PDF fashion guide based on content blocks, but then with no prior announcement another 83,29€ were withdrawn. The vendor is called VPN MOBAPPS Limited. Only after clarifying the case with Paypal I saw the email address stating fashion Guru. So be careful!
30 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! We are grateful that you took the time to share this detailed feedback with us. That is really frustrating and we're sorry you're experiencing this situation. As for the subscription, please, do not hesitate to contact our support team directly at the support@personalfashion.guru email address. We are listening and working hard to create positive change. Have a lovely day!
SCAM got charged US 0.99
SCAM got charged US 0.99, then three days later I got charged US 69.99, there was no warning that that was going to happen. Don’t give them your credit card info. Plus it won’t show you your “profile” to cancel subscription and to refund, they have all these steps you must follow. I don’t even have an email or anything from them letting me know I was going to get charged. I no longer have access to the lousy style guide. I could only see it from the website.
UPDATE****
I EMAILED THEM AND THEY DO NOT CONFIRM THAT MY SUBSCRIPTION WILL BE CANCELLED NOR THEY GIVE ME A RESOLUTION TO REFUND MY MONEY. I AM NOT GOING TO USE THEIR PRODUCT AND STILL THEY WONT REFUND. THEY WERENT CLEAR ON THE FACT THEY WERE GOING TO CHARGE ME FOR A SUBSCRIPTION
30 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! Thank you for taking the time to share this feedback. We understand your frustration here and would like to provide additional support. We want to mention that all charges are applied after your confirmation. Our support team will be glad to assist! Please reach out to them by the following email at the support@personalfashion.guru email address. Thank you for this feedback and we hope to one day earn a 5-star review from you! Have a wonderful day!
Hi All,
Hi All,
This such shame, I should have checked here first.
This is fraud website, I have not received any guide although they have sent me the email after I have complained, however the login details and website is not genuine, there are no details on the website and we do not have access to our account to cancel the order. There no response from the customer team when I have asked to cancel my membership.
Please fashion guru team, I request you to check my email and cancel my subscription and delete my account.
28 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer!
Thank you for bringing the issue to our attention. Please accept our sincerest apologies for the situation occurred. We are deeply sorry to hear that you have not received your personal fashion guide. Could you be so kind to contact us at the support@personalfashion.guru email address so we can resolve this case immediately? We can't wait to hear from you soon so we can show you how valued you truly are! Enjoy your day!
SCAM!
SCAM!! Paid 0.99 for a personal shopper powerpoint and then it charged me £90.00. Asked to cancel the subscription but they just offered me a discount and then didn't respond.
Hopefully your bank will block it. My bank flagged it as fraud and blocked any other transactions.
Wish I read the reviews first!
27 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! We thank you for your honest feedback and we appreciate you have reported this situation. This is not what we want our cherished customers to experience. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please email us at the support@personalfashion.guru email address and we will get back to you promptly. It has been a pleasure assisting you and we wish you only all the best. Have a great day!
Be careful
Hey guys,
Please read the Terms and conditions before entering any personal information. I did not do it and here is what happened.
I did purchase the guide today, I spent 0.99 cents, and I had no idea I would be charged more when later on I checked the Facebook page.
After reading their policy and refund methods, and after 4 emails to their customer support, finally they reached out to me, assuring me my subscription was canceled. I guess this is because I took action fast, I don't know. Either way, be aware that if you are an European union citizen, you have up to 14 days after purchase to cancel your subscription.
And be careful! I hope my membership was actually canceled, I will check tomorrow.
26 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! Thank you for letting us know about this situation. We thank you for your honest feedback and we appreciate you have reported this case. We want to note that all charges are applied after your confirmation. Please know that our developers are working on trying to improve the overall user experience and direct feedback from our customers is taken into consideration. We find that the causes of these concerns can differ depending on your specific situation and we would love to learn more about your circumstances. Please give us the opportunity to take a closer look at this by contacting our Support Team at the support@personalfashion.guru email address. Thank you for this feedback and we hope to one day earn a 5-star review from you! Have a wonderful day!
Scam scam scam
26 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! Thank you for your review. That sounds very unfortunate. Unfortunately, from the review, it's a bit hard to pinpoint the source of the situation. Please contact us directly at the support@personalfashion.guru email address. From here we'll do our best to solve your case. We are standing by and hope to help you soon. Have a great day!
Echo to all comments below
Echo to all comments below. Bought an AUD 0.99 ebook to be charged AUD100 3 days later plus another AUD50 I don't know what they're charging for. Opening a dispute with Visa and going to use these reviews as evidence of this scam.
26 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! Thank you for being our customer and leaving us feedback. We’re very sorry to hear about your latest experience. Also, we want to note that all charges are applied after your confirmation. Please report this matter via email at the support@personalfashion.guru email address and we will do our best to fix it. We are listening and working hard to create positive change. Have a lovely day!
0 STARS / THIEFS / SUSCRIBTION WITH NO PERMISSION
0 STARS. DON'T TRUST THEM . IT A FRAUD. THERE IS NO POSITIVE REVIEWS, GUESS WHY? THEY STEEL YOUR MONEY AND IMPERSONATE YOUR IDENTITY. Reading all the comments I see that a am not the only dumb trusting their site. I choose to buy (not susbribe) a guide for 0.99€ but 3 days after the order I receive an additional charge of 69.99€ , I didn't choose any suscription plan and didn't accept any payment of that amount. They decided that for you and charge your credit/card/ paypal account with no permisson. That's a fraud, the privacy was not respected they used all my data to charge my money. I have open a Paypal dispute and I am going to start legal actions if I don't receive the refund of the "suscription" that I didin't sucribe in my life. I alredy send an email but I still waiting for a response and refund of my money that I never accept to give them. There are thiefs.
26 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! Thanks for letting us know about your experience. We are sorry to hear that you didn't have the best experience. That is disheartening to hear that the app isn't working for you the way you expect it to. We find that the causes of these concerns can differ depending on your specific situation and we would love to learn more about your circumstances. Please give us the opportunity to take a closer look at this. We kindly ask for you to email us directly at the support@personalfashion.guru email address. Hope you choose to reach out to us so that we can investigate this case and hopefully provide a means to take care of you for the inconvenience. Our customer service team available to help you as we provide the email support. Regardless, we hope you decide to give our app one more try and we wish you all the best. We look forward to hearing from you soon. Have a wonderful day!
SCAM ALERT !
It's a scam, avoid at all cost !!!
My wife wanted just a little thing for 0.99EUR.
Next day they charged 30EUR.
Seven day later they charged 120EUR !!!
AVOID AT ALL COST, DON'T GIVE THEM YOUR CARD INFO!!!
24 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer!
Thank you for reporting this situation. We are deeply sorry that you have faced difficulties using our product. We kindly ask you to contact us directly so we can resolve this case. Our email address is support@personalfashion.guru. It would be very much appreciated if you could reply at your earliest convenience. We wish you and your loved ones all the best!
If there was a 0 star I would give…
If there was a 0 star I would give that.
I feel sick in the stomach as I was charged £69.99 for something I never singed upto.
They are refusing to pay refund so I need to go to PayPal to get it sorted.
Companies like this should be shut down! I wish I checked them out on trustpilot before I paid any money...
22 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer!
Thank you for sharing your experience. We are sorry to hear that you didn't have the best experience. We kindly ask you to contact us at the support@personalfashion.guru email address. We hope you choose to reach out to us so that we can investigate this situation and hopefully provide a means to take care of you for the inconvenience. We suppose that you have purchased a subscription with the trial. We hope you will change your point of view concerning the FashionGuru. Enjoy your day!
These people are scammers
These people are scammers! They take you money without authorisation. You buy a guide for £0.99 later you get charged for £69.99. They lie that 0.99 is trial and you have authorised them to charge you money.. Guys trials are free, you actually buying a short guide for 0.99, this is no trial… Please avoid at all cost, don’t waste your money!
21 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer!
Thank you for the detailed feedback. We kindly ask you not to rush to conclusions. We would like to pay attention that the terms of the subscription are stated on the page after you finish answering questions. Each customer can read this information before confirming purchasing the offer. If you need any assistance or have additional feedback, feel free to contact us at the support@personalfashion.guru email address. We love hearing from our customers. Have an amazing day!
Don't get sucked in
Don't get sucked in. I wouldn't even give1 star. A well presented, sharp looking site but is scam sucking in people who want to look well dressed. DO NOT purchase the 0.99USD ebook. A couple of days later you will be charged $69.99 for something you didn't know you'd signed up to. It took several very firm emails and finally when I notified them that I was going to contact my bank and credit card provider that I was refunded. Safe yourself the hassle and don't purchase in the first place.
18 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! Thank you for letting us know about this situation. We regret to hear of this case and wish to resolve this as soon as possible for yourself, as well as, other customers which may be experiencing similar situations. We want to note that all charges are applied after your confirmation. Our team would like to investigate this further. Would you mind reaching out to us at the support@personalfashion.guru email address. Thank you for this feedback and we hope to one day earn a 5-star review from you! Have a wonderful day!
4 emails to unsubscribe
4 emails to unsubscribe. The "guide" itself wasn't new information, feel a bit dumb I paid £0.99 for information you can so easily find via Google
18 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! We are sorry to hear of the experience you have reported in your review. This is not what we want our cherished customers to experience. We kindly ask for you to email us directly at the support@personalfashion.guru email address. Hope you choose to reach out to us so that we can investigate this case and hopefully provide a means to take care of you for the inconvenience. We are always glad to assist you and our agents are standing by to help. Have a wonderful day!
Just No.
Wow, amazing scam. Do not recommend subscribing. Unsubscription process is a hassle.
17 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer!
Thank you for reaching out and apologies for the inconvenience. We are deeply sorry to hear that you have faced difficulties with unsubscribing. Please, drop us a line at the support@personalfashion.guru email address so that we can assist you with subscription management. Have a peaceful day!
If there was the option of negative…
If there was the option of negative stars that's what this company would get. This is nothing more than an amazing scam. Do not engage with this company unless you have cash to burn. They make it next to impossible to cancel your subscription which is preposterous. AVOID AT ALL COSTS!
17 May 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer!
Thank you for taking the time to write a review. We are sorry to hear that you didn't have the best experience. We want to assure you, that all charges are applied after the confirmation of the customer's side. Also, if you need any help, you can contact us anytime at the support@personalfashion.guru email address. We are always standing by and ready to help you. Cheers!
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