Catch-it Pest Control Ltd Reviews 

297
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Really grateful to catch-it for the help with getting our rat problem under control. Darren, Chris and Bryn have all been brilliant: very reassuring to have people on site who really know their stuff.... See more

Company replied

Rated 5 out of 5 stars

I was so grateful for this service. Matt came out within an hour and laid traps and explained everything he was doing to prevent the infestation to continue. He was profession and polite and even caug... See more

Rated 5 out of 5 stars

Emergency situation on a rainy Friday night. Bryn arrived, and provided excellent service. He explained everything very clearly, and did what needed doing. He has a lot of experience and expe... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Catch-it Pest Control. The team have been great from start to finish. The communication has been excellent and the team have been really friendly and flexible, working around me havin... See more

Company details

  1. Pest control service

Information provided by various external sources

Catch-it Ltd provide reliable 24 Hour pest control London. We offer one of the best pest control services for emergency pest control in London and Harlow. We offer wasp and mice control, rat pest control, fly, flea and bed bug treatment, moth fumigation, fox, pigeon and squirrel control. We cover North, South, East, West and Central London and also Harlow and surrounding areas. We have full liability insurance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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4.9

All reviews

(297)

1 review in the last 12 months

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Rated 5 out of 5 stars

Bryn and the team were excellent

Bryn and the team were excellent. We had a pretty bad bed bug infestation and considered to move out of the property but after the 2nd treatment the problem was sorted. Very fast response, very good price, excellent communication. I highly recommend them to anyone.

14 October 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Andras
Having a bed bug infestation can be very distressing. With this in mind, we always do everything that we can to ensure that we get rid of them for our clients. Thank you very much for your review.

Rated 5 out of 5 stars

Bryn and the team have been so helpful…

Bryn and the team have been so helpful at helping get rid of rats in our house. Very friendly service, explaining all of the steps they are taking and giving realistic timelines for when we can expect them to be gone. They were even kind enough to get someone out the same day when we thought we had a dead rat in the house!
Couldn’t recommend Bryn more highly!

13 October 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Charlotte
Thank you for your review, we are glad that we were able to help.

Rated 5 out of 5 stars

Excellent service and staff

They were the only suppliers [out of 4] who did a thorough check of the building before quoting, and were fantastic thereafter. They were informative, supportive and flexible around our needs. All the staff we met were professional and charismatic, and a pleasure to have in our home. Most importantly they solved the problem. Highly recommended.

Paul, Leyton E10

3 October 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Paul,

Thank you for your lovely review.

I am really pleased that you have been happy with our technical team whom take much pride in their work. Your feedback is greatly appreciated and will be passed on.

I am delighted that we have solved your pest problem.

It has been a pleasure working with you.

Rated 5 out of 5 stars

Absolutely excellent cannot fault

3 October 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Kasha,

Thank you for your positive review. I am pleased to learn that you are happy with our service.

Have a good day.

Rated 5 out of 5 stars

Brin Davies Thank You and Pest Control Ltd.

Mr. Davies was absolutely brilliant. Though there were no pest, he found where the awful smell was coming from. The basin of my fridge. He removed it and throughly cleaned it. Then left me with a very nice rose deodoriser.

This work was outside his remit. I Can only sing his praises for his excellent work and say what a very pleasant man.

I will have no hesitation in recommending him and your firm in the future.

Kind regards

Dee McCanny

1 October 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Dee

Thank you for the lovely review. Bryn is indeed, a real gentleman and this isn't the first time that he has gone outside of what would normally be expected, to leave his client happy.

I will be sure to pass on your comments to Bryn.

Rated 5 out of 5 stars

Catch it - The name says it all

Nick a well mannered chap with a good sense of humour. When he first visited he checked the area where the mice and rats conduct their activities and laid the bait. After leaving my property 5mins later the trap went off and my wife called Nick to return back. The rat set the trap but didn't catch it, however, it got caught on the nose and was bleeding and trying to hide but Nick was on to it and used his grabber to catch it and put it out of its misery. The expression on Nick's face was a satisfied look of joy and showed he loves his job. I would recommend anyone to this company. Thank you so much Nick and the team behind the scene.

24 September 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Jason

Thank you for the review. Nyc is a valued member of the Catch-it technical team and a real expert in his chosen fielded.

He really enjoys getting results for his clients.

Rated 5 out of 5 stars

Fleas

The technician we had was Richard again he was brilliant he done 3 visits for cat fleas and gave me a guarantee, excellent service from start to finish. These guys are the best 🥳

13 September 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

He Kerrie

Richard is an expert in his chosen field and always delights in finding solutions for his clients. We will be sure to feedback to Richard. Thank you for taking time out to leave this lovely review.

Rated 5 out of 5 stars

All the people at Catch It were so…

All the people at Catch It were so helpful and friendly. Everything explained and all my questions answered fully. Advice given and instructions on what to do before they came sent to me on the day I rang them. The work that was carried out ... I could not fault. He explained everything that was going to be done and was extremely thorough.

12 September 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Josie

Thank you ever so much for the feedback and the lovely review.
We are always delighted to know, that we were able to to deliver on our promises.

Rated 5 out of 5 stars

The whole experience from start to…

The whole experience from start to finish was a breeze, Gary who I spoke to on the phone was fantastic so helpful and really understood the urgency of the matter and couldn't do more to try and get it moving as soon as possible. Darren who came out to the job was super helpful and made the whole experience super easy and stressless, reassuring he was always on hand if we would ever need anything!

Thanks guys

12 September 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Tamara
Thank you for the lovely review. We genuinely do strive to get great results and as quickly and efficiently as we can.
It was a pleasure working with you.

Rated 5 out of 5 stars

1st class service

1st class service
Polite friendly team very informative and professional would highly recommend :)
Thanks again guys

11 September 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Thank you Steve.

We are thrilled that you was happy with what we did for you.

Rated 5 out of 5 stars

First Class

A first class, immediate service, fully explained and quickly carried out.
Brilliant and convenient.
Thank you Ken for your superb work

11 September 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Tim

I will be sure to pass this feedback to Ken. He is a valued part of the Catch-it technical team and an expert in his chosen field. I know that Ken really enjoys finding solutions for his clients.

Rated 5 out of 5 stars

Catch-it was quick and effective when…

Catch-it was quick and effective when arranging an appointment to come and see us, we were seen on the same day!
I was informed on all relevant details and any questions that I had they were answered providing me with a clear explanation.
We always receive a detailed report on what has been put in place making us feel at ease.
Darren who has come to see us for the last two appointments has always made us feel relaxed and not made us feel on edge which is great!
Great service is always provided from Catch-it!

10 September 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Grace

Thank you for your lovely review, its always very satisfying when we are told that we delivered a great service.
It was a joy working with you.

Rated 5 out of 5 stars

Great service

Ken arrived promptly and did a fantastic job of catching a large rodent.

He was professional, knowledgable and happy to crack on.

Excellent service. Hope to not need again but will use if ever needed.

28 August 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Thank you very much for your review. Ken is a valued member of the Catch-it technical team and he thrives on customer satisfaction.

I will be sure to pass on your feedback to Ken.

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast, expert, flexible with timings and with an unlimited visits 3 month guarantee. Highly recommended.

27 August 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Ben,

Thank you for your outstanding review.

We are really pleased that you have been satisfied with our service.

It has been a pleasure working with you.

Rated 5 out of 5 stars

Bryn was excellent at getting the house…

Bryn was excellent at getting the house bed bug free at a v stressful time for me, and making the process clear. He was also very friendly and kind! And Tony and Bryn provided lots of helpful information about preparations and follow up, and my phone calls with others in the company were v informative. They’re a great company.

25 August 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Rachel,

Thank you for your lovely review.

We are really pleased that you have been happy with our team and service.

It has been a pleasure working with you.

Rated 5 out of 5 stars

We are extremely happy with the service…

We are extremely happy with the service provided by Catch-it Pest Contol. From our first initial phone call we found them to be friendly and informative and gave a thorough explanation to our issue and they did not recommend services not needed, in fact saving up money.
Nick was the lovely man who came out to us.. again very polite good rapport and respectful of our house. He explained all he was going to do with the effects and benefits. Nick was on time also for our follow up services. We were confident in the job he completed. The company are fortunate to have an employee like him as I would 100% recommend this company based on the services we received.

22 August 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Pauline

Nycolas is a very valued member of the Catch-it service team. He enjoys finding solutions to his clients issues.
We are very grateful for your feedback and will be sure to let Nycolas know.
It was a pleasure working with you.

Rated 5 out of 5 stars

Darren was prompt, thorough and helpful.

Darren was prompt, thorough and very helpful. I would definitely recomend

21 August 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Sera

Thank you for your lovely review. Darren is an expert in his chosen field and thrives on finding solutions for his clients. It was a pleasure working with you.

Rated 5 out of 5 stars

Great service

Great service , highly recommend

19 August 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Thank you for the review.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, highly recommended!!

15 August 2019
Unprompted review
Catch-it Pest Control Ltd logo

Reply from Catch-it Pest Control Ltd

Hi Harry,

Thank you for your positive review.

It has been a real pleasure working with you and I am really pleased we have fully eradicated your pest issue.

Have a fantastic day.

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