The Squirrel trap was delivered promptly and worked like a charm. Not for the faint hearted, this MK4 device is a robust sturdy and deadly device. Make sure you’ve read the instructions and I’d seriou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I paid for next day delivery and the products arrived early in the morning which was great as the rotting rodent was causing some distress! We hung the 3 bags of deodorisers and the awful rat smell al... See more
Company replied
I've bought this product before so I know it works. Service was excellent as usual. Fast delivery and good packing - which was essential on this occasion as Royal Mail had bashed it about a bit.
Very knowledgeable about all their products and how to apply them They are always looking for the next product to come on the market Above all they are always welcoming
Company replied
Company details
- #14 of 24 best companies in Pest control service
Written by the company
Over 150,000 people have chosen Pest Control Direct UK to solve their pest control problems, for which we provided innovative pest control products or conventional pest control supplies, from protective clothing to the latest humane electronic pest control systems on the market. Our expert staff are always on hand to give the best professional pest control product advice to help you solve your specific rodent, insect or bird pest problems
Free Delivery
for orders over £150 (ex VAT- UK Mainland only)
FREE Delivery for orders over £150 (ex VAT- UK Mainland only)
Contact info
Old Swan Lane, BN27 2BY, Hailsham, United Kingdom
- 01323 846845
- sales@pestcontroldirect.co.uk
- pestcontroldirect.co.uk
4.7
Excellent
74 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Pest Control Direct
Thank you for your kind feedback. We pride ourselves on advising customers to the best of our ability and are always happy to help.
"Excellent Customer Service"...easy to…
"Excellent Customer Service"...easy to order online and quick delivery !!
25 March 2026
Reply from Pest Control Direct
Thank you for your review. We're always happy to help.
My go to shop for moth killer.
25 March 2026
Reply from Pest Control Direct
Thank you for your review. Moths are a big problem for a lot of people, and we're always available to help advise on the best solutions.
excellent price for Earthcom odour removal bags
An excellent price for the Earthcom odour removal bags and very prompt delivery. We're pleased with the effectiveness of the product - as others have said, 3 bags per room are needed to remove the smell, which we're most grateful for!
25 March 2026
Reply from Pest Control Direct
Thank you for your review. These are a customers favorite in removing many different types of odours.
Always a great service and fast…
Always a great service and fast delivery, would highly recommend 👌
24 February 2026
Reply from Pest Control Direct
Thank you for your review.
Swift and hassle free service
Swift and hassle free service, with quality products as promised!
23 February 2026
Reply from Pest Control Direct
Thank you for your review. We're appreciate your feedback and are pleased to hear we could offer you a good service.
My favourite pest control specialists!!
23 February 2026
Reply from Pest Control Direct
Thank you for your kind review. We pride ourselves in giving the best advice we possibly can to help all of our customers with their pest infestations.
Helpful and knowledgeable
Ryan was helpful and knowledgeable individual, not only set whatever traps he considered required, he also advised ourselves how to protect our property against a recurrence.
22 February 2026
Reply from Pest Control Direct
Thank you for your review. These are very effective at stopping rodents from climbing up drain pipes.
Reply from Pest Control Direct
Thank you for your feedback. We're pleased to hear we provided a good service.
Reply from Pest Control Direct
Thank you for your review. We will always help the best way we can.
Very helpfull in spite of red tape and…
Very helpfull in spite of red tape and delivery problems
26 February 2026
Reply from Pest Control Direct
Thank you for your review. We apologise for the delivery delays and appreciate your patience. We're happy to hear we could help with the issue.
These moth traps don't work
These moth traps don't work. I've got moths flying around everywhere and they are not interested in what these are offering!
24 February 2026
Reply from Pest Control Direct
Hello
Many thanks for the feedback. This particular product will not catch moth. They work in conjunction with other treatments as they build up a vapour in the wardrobe, assuming you have Clothes Moth ? If you have Carpet Moth then you will not get any joy with this product, the carpets will need to be treated. I do hope that helps explain why you have not cleared your problem with these.
The spray bottle was useless
The spray bottle was useless. And hardly worked but spilt liquid onto our hands or didnt spray at all. We transfered the solution into another dispenser
11 February 2026
Reply from Pest Control Direct
So very sorry to hear this. On a rare occasion the trigger head gets a blockage and it would be a case of removing that and running under warm water to clear. Please do not hesitate to contact us should you order agian. We can always send a new trigger head if it is faulty, just need to let us know.
Reply from Pest Control Direct
Hello
Many thanks for the feedback. You will struggle to get a rat in a mouse trap but as for not catching any mice it will be worth adding a bait to entice them in being a humane trap.
backing paper removal
We found great difficulty in removing the backing paper from the triangular hanging moth trap without getting stuck to it
in at least 2 weeks of setting one up under the sofa not a single moth has stuck to it yet there is obvious new moth damage to the carpet underneath it. i think the product doesn't work
7 February 2026
Reply from Pest Control Direct
Hello
Sorry to hear the backing was tricky, this is a brand new product on the market, so we will notify the manufacturer.
It may be that the adult moth have not appeared yet as the damage is done by the larval stage not the flying adult. Also bear in mind it will only catch males.
Thank you for the feedback
Dave was very reassuring and efficient
Dave was very reassuring and efficient. Very knowledgeable and effective treatment. Highly recommend.
7 February 2026
Reply from Pest Control Direct
Many thanks for the feedback.
Great products at a sensible price and…
Great products at a sensible price and brilliant service, answered questions ASAP. Reccomended. A++
5 February 2026
Reply from Pest Control Direct
Thank you very much for the great feedback
Reply from Pest Control Direct
Thank you for your review.
The people always are helpful
The people always are helpful, friendly and know they're stuff
4 February 2026
Reply from Pest Control Direct
Thank you for your feedback. We appreciate your kind words and are always around to help.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.