Sadly the wasp pro trap I ordered was damaged in transit , I contacted Pestfix by email with photos of the damaged item. I received a full refund within a couple of hours, I think that deserves 4 star... See more
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See what reviewers are saying
Shipping was fast even for international shipping. ordered the keys and got them within 5-6 days. also got it delivered correctly and got all the items i ordered.
We have used pestfix for our business pest & bird control products for years. Natalie Mortlock our account manager is fantastic. Always on hand to help with her expert product knowledge and always an... See more
Company replied
Had a delivery of bait boxes and such and one of them arrived damaged, and sent an email to them with some pics. The next day a replacement was issued, and a courtesy call that I missed; great serv... See more
Company details
- #10 of 22 best companies in Pest control service
- #4 of 8 best companies in Bird control service
- #5 of 7 best companies in Chemical wholesaler
- #22 of 34 best companies in Hardware Accessories Store
- #4 of 12 best companies in Household goods wholesaler
About PestFix
Written by the company
PestFix distributes pest control, hygiene and hardware products, equipment and consumables globally to both trained pest controllers and at home users.
A wide range of products covering all aspects of pest control and accompanying facilities management services.
Professional products for bird control, rodent control, insect control and more. Dispatched the same day and delivered direct to your door.
All sales and customer service staff are qualified experts holding the RSPH Level II award in Pest Management. PestFix offers comprehensive product training and on-site support. Give one of our professional, friendly and knowledgeable team members a call today and find the solution to your pest problem.
We are active members of the British Pest Control Association & the National Pest Technicians Association
Contact info
Units 1-3 Cedar Park, 30 Terminus Road, PO19 8GT, Chichester, United Kingdom
- 01903538488
- sales@pestfix.co.uk
- pestfix.co.uk
4.7
Excellent
423 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Excellent!
Excellent product, fast delivery, useful information on website too. Very happy, thanks!
3 December 2024
Reply from PestFix
Thank you for your review. We're glad you’re happy with our product and service.
They have asked for a review when i…
They have asked for a review when i haven't received the product-
2 December 2024
Reply from PestFix
We sincerely apologise for any confusion or inconvenience. It seems a request was sent prematurely. We hope you receive your product soon and have a chance to experience its benefits before leaving a review. If you have any concerns or need assistance, please feel free to contact us.
Reply from PestFix
Great to hear you are pleased with our service and products - thank you!
Jess does a fantastic job of advising…
Jess does a fantastic job of advising and getting the products to us quickly .. fantastic company that you can rely on 👍🏽
31 October 2024
Reply from PestFix
Thank you. We are incredibly proud of our customer service and sales team. We will pass your review onto Jess!
Reply from PestFix
We’re pleased to hear you were happy with our service and enjoyed shopping with us. We appreciate your support.
Good item packaging a bit week ripped…
Good item packaging a bit week ripped when turned up
1 October 2024
Reply from PestFix
We’re glad you’re happy with the item, but we’re sorry to hear about the packaging issue. We’ll look into this to ensure it doesn’t happen again.
Helpful staff and quick delivery
Helpful staff and quick delivery. & product as advertised.
2 September 2024
Reply from PestFix
We’re thrilled to hear you found our staff helpful and the delivery quick. We look forward to assisting you again!
Thanks to Ben & the team at PestFix
I have challenged Ben with x2 quote requests today, both for awkward proofing jobs and he has got back to me with quotes and suggestions for both very quickly.
Big thanks to Ben and the team there for all their help means that one of the two jobs has already been given the go ahead.
30 August 2024
Unprompted review
Reply from PestFix
It’s always our goal to provide quick and helpful service to ensure your projects run smoothly. We’ll be sure to pass on your thanks to Ben and the rest of the team.
Would just like to say what a joy it is…
Would just like to say what a joy it is to deal with this company and how good my account manager Jess is. Extremely helpful acknowledgiable.
27 August 2024
Unprompted review
Reply from PestFix
Thank you so much for your lovely feedback! It’s fantastic to hear that you’ve had such a positive experience with us.
Natale makes Pestfix my go-to supplier
Natale makes Pestfix my go-to supplier. They are easy to order from and offer next-day delivery as long as the order is placed before 5 p.m. Natale also has excellent product knowledge to complement her cheerful and helpful manner.
8 January 2024
Unprompted review
Reply from PestFix
We’re delighted to hear that Natalie has made such a positive impact and that you find our ordering process straightforward, especially with our next-day delivery service.
It doesn't get better than PestFix
It's fantastic to have a supplier such as PestFix to work with. Natalie has made ordering so quick and easy for us. A quick email and you know it's being taken care of. Great communication, great proces and great service. Can't recommend Natalie and PestFix enough
30 August 2024
Unprompted review
Reply from PestFix
We pride ourselves on great communication, competitive prices, and excellent service, so it’s wonderful to know we’re hitting the mark. We truly appreciate your recommendation and look forward to continuing to support you.
Great service 👏
I've been consistently impressed with the service Jess at PestFix provides. She always stays in touch and ensures I'm updated at every step, which makes a huge difference in our business operations. Jess's dedication to customer service and attention to detail set her apart. Her commitment to providing excellent service reflects positively on PestFix as a whole. Jess truly is a credit to the company. If you're looking for a reliable supplier, I highly recommend working with Jess and the team at PestFix!
9 August 2024
Unprompted review
Reply from PestFix
Keeping our customers updated and informed at every step is a key part of our commitment to excellent customer service, and we're thrilled to know that Jess's dedication and attention to detail have made a positive impact on your business operations. We agree that she is a true asset to our team!
Natalie Mortlock - professional account manager
We have used pestfix for our business pest & bird control products for years. Natalie Mortlock our account manager is fantastic. Always on hand to help with her expert product knowledge and always an enjoyable conversation speaking to her on the phone. The new PestFix site is also very handy, especially for same day products which has got us out of trouble on more than one occasion name. Thanks Natalie from a very happy customer.
30 August 2024
Unprompted review
Reply from PestFix
Thank you for your great feedback! We’re happy to hear that you’ve had a positive experience with PestFix over the years and that Natalie has been so helpful with her product knowledge and support.
Mainly order at short notice over the…
Mainly order at short notice over the telephone. Greg Smyth is always helpful and recommends the best product available. Excellent customer service
10 July 2024
Unprompted review
Reply from PestFix
Thank you for your feedback! We’re so pleased to hear that Greg has been able to assist you with your last-minute orders and recommend the best products.
pest exclusion mesh
Been buying our pest exclusion mesh and clips from Pestfix for years, Greg Smyth provides a great service and is always happy to help
29 August 2024
Unprompted review
Reply from PestFix
Thank you for your continued support over the years! We’re delighted to hear that you’ve been satisfied with our pest exclusion mesh and clips, and that Greg has been providing great service.
Very easy to deal with
Very easy to deal with, Jess has been a 5 star in getting things organised for me.
30 August 2024
Unprompted review
Reply from PestFix
Your satisfaction is our priority, and it’s wonderful to know Jess has made your experience a 5-star one. If there’s anything more we can do for you, please don’t hesitate to reach out.
Pestfix equals success
Our account manager Jess is great. Always on the other side of the phone to help my team and me!
Great team and asset to the success of our company.
26 August 2024
Unprompted review
Reply from PestFix
It’s fantastic to know that our service has been a valuable asset to the success of your company. We’re proud to have Jess on our team and are always here to help whenever you need us.
The service from Pestfix & Jess our account manager is second to none.
We've been using Pestfix for a few years now and the service and materials are always spot on. Jess, our account manager has been our saviour for the most part! She is always on hand to give us quotes whenever we need them and with just a quick phone call we have the quote emailed, processed and out for delivery, dropped of by 10.30 the next morning. I can't fault the service we receive - Cheers Jess and the Pestfix team!
30 August 2024
Unprompted review
Reply from PestFix
Thank you so much for your fantastic feedback! We’re delighted to hear that you’ve been consistently pleased with our service and materials over the years. It’s great to know that Jess has been such a reliable support for you.
Would just like to say on behalf of…Alert Pest Control Environmental Ltd
Would just like to say on behalf of Alert Pest Control Env Ltd a big thanks to PestFix and especially Jessica who is our account manager, great service, always there as when our company needs her to deliver :)
30 August 2024
Unprompted review
Reply from PestFix
We’re happy to hear that you’ve had a great experience with our service, and we’re especially pleased that Jessica has been able to provide the support you need. We’re proud to have her on our team and will be sure to pass along your thanks.
Pest Fix
Pest Fix - Best in the business Wor Natalie saves the day AGAIN 10/10
28 August 2024
Unprompted review
Reply from PestFix
Thank you for your enthusiastic review! We’re delighted to hear that you consider PestFix the best in the business.
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