PestFix Reviews 

423
•
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Sadly the wasp pro trap I ordered was damaged in transit , I contacted Pestfix by email with photos of the damaged item. I received a full refund within a couple of hours, I think that deserves 4 star... See more

Rated 5 out of 5 stars

Shipping was fast even for international shipping. ordered the keys and got them within 5-6 days. also got it delivered correctly and got all the items i ordered.

Rated 5 out of 5 stars

We have used pestfix for our business pest & bird control products for years. Natalie Mortlock our account manager is fantastic. Always on hand to help with her expert product knowledge and always an... See more

Company replied

Rated 5 out of 5 stars

Had a delivery of bait boxes and such and one of them arrived damaged, and sent an email to them with some pics. The next day a replacement was issued, and a courtesy call that I missed; great serv... See more

Company details

  1. #10 of 22 best companies in Pest control service
  2. #4 of 8 best companies in Bird control service
  3. #5 of 7 best companies in Chemical wholesaler
  4. #22 of 34 best companies in Hardware Accessories Store
  5. #4 of 12 best companies in Household goods wholesaler

About PestFix

Written by the company

PestFix distributes pest control, hygiene and hardware products, equipment and consumables globally to both trained pest controllers and at home users.

A wide range of products covering all aspects of pest control and accompanying facilities management services.

Professional products for bird control, rodent control, insect control and more. Dispatched the same day and delivered direct to your door.

All sales and customer service staff are qualified experts holding the RSPH Level II award in Pest Management. PestFix offers comprehensive product training and on-site support. Give one of our professional, friendly and knowledgeable team members a call today and find the solution to your pest problem.

We are active members of the British Pest Control Association & the National Pest Technicians Association


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

423 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(423)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

PestFix is my number one go-to supplier…

PestFix is my number one go-to supplier for Bugwise. Their products are top quality, deliveries are always fast and reliable, and their customer service team is excellent—knowledgeable, helpful, and genuinely committed to supporting professionals like me. They make running a pest control business so much smoother. Highly recommended!

29 June 2025
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Reply from PestFix

Thank you so much for your feedback! We are honoured to be your no.1 supplier!

Rated 5 out of 5 stars

Fast and efficient service

Only ant bait that has worked, been chasing those pharaoh ants for last few years and nothing seemed to solve the problem. First time a massive drop in their numbers, waited two months and seen them again so will rebait. Fingers crossed I will finally see the end of them

1 June 2025
PestFix logo

Reply from PestFix

Thank you for your feedback! Pharaoh ants can be incredibly persistent, so we’re glad to hear the bait is making such a difference. Rebaiting is definitely the right approach to catch any stragglers and help break the breeding cycle. Fingers crossed you’ll see the last of them soon — but if you need any further advice or tips, we’re always happy to help!

Rated 5 out of 5 stars

Black cat rat traps

Thought I'd try the black cat rat traps which were competitively priced, packaged very well and delivered quickly. Caught one within 2 days using a liquorice allsort as bait, well chuffed, extremely easy to set and highly recommend

29 April 2025
Rated 5 out of 5 stars

Me and my boss Gary have been using…

Me and my boss Gary have been using Pestfix for a long time, our experience has been exceptional. Our accounts manager Jessica B couldn’t be more helpful and pleasant, always going above and beyond to ensure that we have everything we need on time.

2 April 2025
Unprompted review
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Reply from PestFix

It's great to hear you and Gary have had a consistently positive experience with us. We'll make sure this gets past on to Jess B!

Rated 5 out of 5 stars

Quick and easy to place orders

Excellent website, very easy to use to place an order which arrived quickly
Would definitely recommend

28 February 2025
PestFix logo

Reply from PestFix

Thank you for your feedback. We greatly appreciate the recommendation!

Rated 5 out of 5 stars

Really good company to deal with

First class experience , ordered the item and got a call, less than a couple of minutes after, saying there supply was delayed so expect a couple of days delay, I can’t fault this kind of customer service, the items I ordered were delivered very quickly , they were competitively priced , and all communication from the company was excellent , I have saved them in my browser and will definitely buy from them again.

28 February 2025
Unprompted review
PestFix logo

Reply from PestFix

Thank you for your feedback! We appreciate you taking the time to share your experience. Clear communication and top-notch service are important to us, so it’s great to hear you were happy with your order. We look forward to serving you again.

Rated 5 out of 5 stars

They have a great selection of stock…

They have a great selection of stock with the convenience of being able to build up and save an order using the form. When I did have an issue with paying via the website was able to talk to someone on the phone get it sorted out and order processed quickly and get products needed to get job done.
As I'm based in the north west of Scotland I think the standard delivery charge very reasonable as is the extra charge needed for some items.

26 February 2025
PestFix logo

Reply from PestFix

Thanks for your review! Glad you found the stock selection and order process convenient. It’s great to hear our team could quickly resolve the payment issue. We appreciate your feedback on delivery costs and are pleased you found them reasonable.

Rated 5 out of 5 stars

Ordered on Saturday arrived on Monday…

Ordered on Saturday arrived on Monday pleased with the order first class service highly recommended well packed will use again thank you 😊

28 February 2025
PestFix logo

Reply from PestFix

Thank you for your review. We look forward to you ordering again from us.

Rated 5 out of 5 stars

Great service

29 January 2025
PestFix logo

Reply from PestFix

Thanks for sharing your review. Providing great service is what we, at PestFix, pride ourselves on!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, customer service very friendly and always helpful. Excellent response time to any queries and orders.

Jessica has been a great help.
Thank you.

13 January 2025
PestFix logo

Reply from PestFix

Thanks for leaving your review. We look forward to helping you with your next order!

Rated 5 out of 5 stars

Pest control items

Seller communication spot on.. Item as described.. Quick delivery....

29 November 2024
PestFix logo

Reply from PestFix

Thanks for the great feedback! Glad you’re happy with everything.

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