OMG the customer service person I interacted with was such a great help. She was able to help me with all my questions & concerns about a new order I needed to be shipped to Puerto Rico as I'm here wi... See more
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Customer service from the young man I talked to was superior! Have had him several times before and always extremely capable, courteous and professional! He has always resolved my issues, please tell... See more
The customer service is beyond amazing. I ordered a refill and then got really busy with life. When I realized I was almost out of the meds, I checked shipping and found my order was headed back to th... See more
I'm convinced PetCareRX.com I've been attempting since July 12 (nearly 2 months) to obtain my pets prescriptions. Nobody ever answers the phone. I once sat on hold an entire hour before being disc... See more
Company details
Information provided by various external sources
Get the top-selling pet meds and pet supplies. With high-quality pet medications, food and more, PetCareRx is your personalized answer for happier, healthier pets.
Contact info
Merton Avenue 52, 11563, Lynbrook, United States
- petcarerx.com
Hasn’t replied to negative reviews
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First of all I was very surprised to…
First of all I was very surprised to get a call with such a generous offer! Ms. Gabriella Bianco was so kind and enthusiastic.
Thank You!
Paul Amaya Review
Mrs. Jazmin Curra made my initial virtual visit a delightful and pleasurable experience. I am looking forward to conducting business with PetPlus.
Great Customer Service
Peggy was amazing in helping me sorted…
Peggy was amazing in helping me sorted out my shipment and payment method changes. She gave me confidence in her ability to make the updates. What a huge relief to know my pet will get his meds on time. Thanks, Peggy!
Pleasant experience for
She was very nice . You could tell she loves her job .
Peggy
Peggy, who helped me with my issue, could not have been more helpful or nicer. She was as pleasant as could be and completely resolved my issue. I am grateful for her help
Great customer service
Spoke with a fabulous customer care…
Spoke with a fabulous customer care person who helped me with my order and gave me valuable information and set me up on your pet protection plan to help me save money.
Gabriella was a pleasure to speak with
Gabriella was a pleasure to speak with. Fantastic energy. She was quick and thorough while being extremely professional and cheerful. Our conversation was over in mere moments but I didn't feel rushed.
The representative who helped me
The representative who helped me, was very thorough with follow ups and stayed on top of the prescription approval request and got my dogs medicine shipped out immediately. I’m so grateful to her.
Great experience!
I got the email from Gabriella soon after I placed my first order, and she had some great information about pet membership and how it could save money. So super helpful!! A great experience!!
Incredible Miss Peggie!!
There are not enough kind words I can say about Peggie! She is always on top of things! Always finds me the deals and best prices and whenever there's a special she notifies me. I feel like I have my own personal consultant! She's taken such good care of me for several years and I feel like I know her. When I talk to her all I see is a beautiful person with a beautiful smile in her voice. Someone genuine that truly wants to help people get the best for their money. Thank you for having Miss Peggie on your team. I don't know what I woukd do without her help!
Who wouldn’t use PetCareRx?
I was able to order what I needed and the person I spoke with was so helpful. Best thing is ….. I saved money!!
I’m unsure of the specific date.
Vert helpful and caught a mistake I…
Vert helpful and caught a mistake I made and corrected it.
Spectacular customer service
Attentive, understanding, responsive, handled my issue quickly and efficiently.
Natalia was amazingly helpful
Natalia was amazingly helpful. She researched a product for me, was very knowledgeable on all my concerns, & showed so much compassion. I am so grateful for customer service people like her. I am very happy to be a member of Petcarerx.com. They've never disappointed me. Thanks Natalia!!🤗👍
Good attitude and looking forward some…
Good attitude and looking forward some savings
Great customer service
Great customer service! Always looking for a new way to help! Products are always in stock.
All l can say Nathalie awesome and…
All l can say Nathalie awesome and everyone I dealt with very nice and great customer service! Keep up the good work!
If I could leave a negative 10
If I could leave a negative 10, I WOULD. YOU ARE THE ABSOLUTE WORST COMPANY I HAVE EVER DEALT WITH. Your customer service is so horrible, you should save your $$ and just not answer the phone. You lie. Steal & leave helpless animals waiting for medications they desperately need. DO NOT ORDER FROM THESE PPL. Unless you have weeks to wait for your medications. ABSOLUTELY HORRIBLE PEOPLE.
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