While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I placed an order for a phone case asa gift.
I ordered the phone case that was stated on the website. When I received the case (which was a gift) and was surprised to find that the case was too short and not wide enough.
When I reached out the company they said the phone was a different model, a model THEY, don’t have on their website.
Make sure you email them before you purchase. I’ll never do business with them again.
BEWARE - I am in the UK and placed an order for a pet bed. It took forever to arrive, and it was shipped form China. The quality was poor and so I have emailed them for a refund and absolutely no response.
This is order number 1111 - Peties if you are reading this review, I want a refund. Please can you reply to my email?
Product: breathing plush dog toy
Ordered this for my puppy. Arrived late and broken. they requested a video to prove it was broken then stopped replying alltogether.
Ordered "Automatic Cat Treat Dispenser - Feeder Cat Interactive Toy". early November.
Description said cat interactive toy would Shut down after 10 mins of inactivity
In reality it only worked for 5 mins at a time
I tried to take a photo of the description after contacting Peties, but they had removed the product and all that was promised in the description
Peties were very quick to contact me about payment issues… yet would not reply to me about this expensive faulty product
The company appears to be British but is actually Spanish
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
