Peties Reviews 4

I ordered two cat necklace with cat names on each cat, and one cat was to have a halo. Received the necklace with cats and names but no halo. Tried twice to contact. I wanted to send back the incorrect one for a corrected necklace. I received no response so sent second email offering to pay half price and shipping for a corrected necklace, again on response. Now I can't find their website. I think they popped up for Christmas and then shut down. Sad because they make nice looking jewery.

I previously thought the company was a scam because the order took much too long to be delivered. But delivered it was; very late, but exactly what I ordered. I think they were overwhelmed by orders. Peties is not a scam.

I ordered a personalized coffee mug to give my wife for Christmas weeks ago with plenty of time to be delivered before Christmas in accordance with their "domestic shipping 5-7 business days" criteria.

Within a few days of ordering I received two email notices. One was that production had started, and the other was that my order was on it's way. However, when I looked up the order by the USPS tracking number it only showed that my order had a "label created", but the item had not been provided to USPS by the seller.

I initially waited a couple of days and sent an online request for support to inquiry about the status of the order. That same day I received an email response stating they needed the order number or my email address to look up my order (they sent me a response to my email asking for my email address?... really questionable).

I have since that day sent an email or online inquiry (no phone numbers provided) asking for clarification or an update on this order with ZERO responses. I am very disappointed, and at this point believe this company to be a SCAM. I will request compensation through my credit card provider as this was WAY TOO expensive for a coffee mug even if personalized. I DO NOT recommend order from this seller or warn you not to expect ANY CUSTOMER SERVICE.