What I dislike is the clips that lock the doors shut on the bottom always go to the lock position when the dogs go through it, preventing the doors from closing tightly. And the top corener plastic... See more
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I have bully dogs hence why I picked the aggressive chewer box. One yellow toy was a choking hazard. Less than 10 minutes it was falling apart and pieces came off that could be swallowed. I had to ta... See more
Got a surprise delivery today for my order of by Amazon.com and has the petocart reference on it . So j got my product after 10 days by ship global , they never answered my email and the phone # is so... See more
I have ordered twice. Once for three items. One item was received via Amazon. The other 2 they refunded my money.cI then ordered again for two items. Within a week I had my items delivered once again... See more
2.9
Average
86 reviews
Hasn’t replied to negative reviews
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Would give negative stars if possible
I bought a tux according to the sizing guide listed (no measurements listed on site). It arrived way too small. I contacted then and was informed of their 25% restocking fee. They said it was my fault since they sent the size I ordered. I said no way to paying he stocking fee. After multiple emails (don't try calling. Someone with a very heavy Asian accent asked me to call back in 2 hours) they agreed to the full refund. Fast forward 5 weeks ans I have still not gotten a refund and contact them again and I'm told I will get it monday. Fast forward 2 more ml weeks and I still don't have it. I contact again and am informed that I'll be gettin the refund less the 25% restocking fee. I would strongly caution anyone from using this company despite their cheap prices. I believe in a good deal, but in this case, you get what you pay for
Edit after their reply: please not that they have added a reply nearly TWO YEARS after I posted this review originally. Do not buy from this company
15 September 2016
Unprompted review
Reply from Petocart
HI jen z,
We are sorry and apologize for any inconvenience this has caused you. That's definitely not what we want our customers to experience. Kindly provide your order no# so that we can resolve this issue. or please contact our 24x7 customer service team at 281 769-1742. We will be happy to help you.
user friendly
I ordered a pet accessories for my maxy very pleased with the design of the site. Easy to maneuver through and found what I needed quickly at a reasonable price.
14 November 2015
Unprompted review
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