Petradar Reviews 

649
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the efficient service, noting that setting up alerts and downloading practical posters is remarkably quick and completely straightforward. Many people also value the genuine emotional comfort and timely, useful advice provided by the team during such difficult and stressful searching moments. However, some people mentioned that social media engagement was disappointing, stating that the shared online posts failed to gain traction or sufficient visibility. A few reviewers expressed frustration with the service, feeling that the platform did not help their pet search or encountered occasional technical glitches.

What people talk about most

Service

Customers had positive experiences with service, praising the fast-acting alerts and excellent support that... See more

Website

Clients share ambiguous opinions on website, with many reviewers praising the helpful design, useful advice,... See more

Customer service

Users describe profound satisfaction with customer service, frequently praising the very supportive team and... See more

User experience

People report high satisfaction with the user experience, highlighting an excellent and easy-to-use system... See more

Social media

Consumers find social media engagement to be a mixed experience, with some reviewers praising the wide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Petradar delivers excellent communication around lost pets. Posters, social media ads, a dashboard, everything one needs to keep an eye on spreading the news about their pet. In the end my cat was f... See more

Company replied

Rated 5 out of 5 stars

Excellent service, Simba was found nearby. The person contacted PerRadar through the QR code which meant I could contact the finder who helped us retrieve Simba. Whoever needs this service will not be... See more

Company replied

Rated 5 out of 5 stars

I took a chance on this website and I’m glad I did. After talking with some neighbors in my neighborhood, they did make me aware that they had seen the post that was made by this company so everyone w... See more

Company replied

Rated 5 out of 5 stars

Excellent and easy to use. I didn't actually need it cuz thankfully my furry came home. But I will definitely use them again if needed and I will pass along their information to my friends w pets.

Company replied


Company details

  1. Animal Protection Organisation

Written by the company

For people with a missing pet that don’t know what to do, we help you every step of the way. Instead of only putting posters and hoping for the best, we also pro-actively alert thousands of your neighbors with digital alerts. Note: Beware of Impersonators! We’ve been made aware of scammers impersonating PetRadar, using our logo and contacting pet parents directly. Please know that we will never reach out via Facebook messenger, unofficial emails (like Gmail) or request payments. All our communications come from @petradar.org and services are registered exclusively via our website.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

649 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(649)

164 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience

8 May 2025
Unprompted review
Petradar logo

Reply from Petradar

Thank you so much, Claire! 🌟

We’re really happy to hear you had a great experience! It means the world to us, especially knowing what a tough time it can be when a pet is missing 😢🐾 Your trust and kind words keep us going every day 💛

Wishing you and your furry friend all the best!
Alexandra 🐾

Rated 5 out of 5 stars

Good and useful service

Good and useful service

7 May 2025
Unprompted review
Petradar logo

Reply from Petradar

Thank you so much, Iryna! 💛

It means a lot to hear that you found our service good and useful🙏

If you ever need help again (hopefully not! 🤞), just know we’re always here!

Warm hugs,
Alexandra 🐾

Rated 4 out of 5 stars

Thank you a lot for immediately issuing…

Thank you a lot for immediately issuing the search.
We got Ringo back with the efficient help of the Antwerp police.
We had a continuous talk with the police at the same time.
They acted very professional and in favour of the dogs. Thank you for your professionalism!

3 May 2025
Unprompted review
Petradar logo

Reply from Petradar

Thank you Rick, for taking the time to share this 🙏

We’re so relieved to hear that Ringo is safely back, and huge respect to the Antwerp police for stepping in with such care and professionalism 💛🐶 It’s wonderful to hear that both digital support and real-world action came together to bring Ringo home.

We're grateful we could be part of the search, even in a small way, and we’re always here if you ever need us again.

Warmest wishes,
Alexandra 🐾

Rated 5 out of 5 stars

My beloved fur baby turned up safe and…

My beloved fur baby turned up safe and well. Would recommend petradar, very useful tool in helping reunite you with your fur baby.

17 April 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi Paul,

💖 Thank you so much for the kind words and the review! It means the world to us knowing PetRadar could play even a small part in your happy reunion.

We’re always here if you or someone else ever needs help again!

Until then, give your furry baby an extra cuddle from us 😻

Warmest wishes,
Alexandra 🐾

Rated 4 out of 5 stars

easy and fast

18 April 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi Serena 💛

Thanks so much for your kind words! We’re really glad to hear you found the process easy and fast! That’s exactly what we aim for, especially when every moment counts in bringing a missing pet home 🐾💔

Wishing you and your furry friend all the best, and if you ever need us again, we’ll be here.

Warmly,
Alexandra 🐾

Rated 5 out of 5 stars

Charlie came home!!!

He was sympathetic and helpful. Posting on Face book and other social media. He is obviously a loving cat owner!!!

15 April 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi Susan,

Aww, thank you so much for this sweet message! You must be talking about David, our founder, and yes, you're absolutely right: he’s a true animal lover through and through 🐱✨ In fact, most of us at PetRadar are pet parents, which is why this mission means so much to us 💖.

I'm really glad you felt that warmth and support! Sending hugs to you and your furry friend!
Alexandra 🐾

Rated 5 out of 5 stars

Service was good

Service was good. Thank goodness for this type of service.

13 April 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi there dear pet parent,

Thank you so much for taking the time to leave this kind review 🙏

It really warms my heart to know our service brought even a little bit of comfort and support during such a stressful time. No one should have to go through the heartbreak of a missing pet alone, and we're always here to help however we can 💛

Wishing you and your furry friend all the best,
Alexandra 🐾

Rated 5 out of 5 stars

Very quick advice& actionplan

Very quick reaction, flyers within 2 hours and lots of solutions!!!THANKS

15 April 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Ester,

Thank you for your lovely message. I'm so happy we could get everything to you so quickly! In moments of panic, time really is everything, and it means a lot to hear that you felt supported and equipped with real solutions 🙏✨

Fingers crossed for only good news from here on,
Alexandra 🐾

Rated 5 out of 5 stars

Highly recommend

Extremely speedy with their response to us and getting our cat's info out on Social media including providing a missing poster for us to share and post.
12 hourly updates which were very comforting and gave us hope that Bilbo would be found. Back safe and sound :-)

12 April 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Samina,

Thank you so much for your kind words! It truly means the world to hear that Bilbo is back safe and sound. What a journey… and I’m so glad we could be there to help spread the word quickly and give you a little hope during such a scary time.

Sending warm cuddles to Bilbo and lots of love your way,
Alexandra 🐾

Rated 5 out of 5 stars

Ted coming home

Ted coming home

9 April 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Tony,

Thank you so much for your review 💛 Nothing brings us more joy than hearing that Ted made it back home safe. That moment of reunion… there’s truly nothing like it.🥹🙏

If there’s ever anything else you need, just know you can always count on us.

Warmest wishes,
Alexandra 🐾

Rated 5 out of 5 stars

Excellent service

Such a prompt and excellent response. Got the message out far and wide ,more than I could have ever achieved just via contacts...

2 April 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Regina,

Thank you so much for your wonderful words! It makes us so happy to hear that you felt supported and that our service helped spread the message quickly and widely 📣.

We know how overwhelming it can feel trying to reach enough people on your own, so we’re truly grateful that we could take some of that weight off your shoulders during such an important moment. 🙏

Wishing you and your beloved pet many safe and joyful adventures ahead! 💖

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

Found pet

Service was good

31 March 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi Mica,

Thank you so much for taking the time to leave a review! We're truly happy to hear that your pet is safely back home! That’s the most wonderful news! 🐾💖

Wishing you and your furry friend many many maaaany happy, peaceful moments together! 🏡

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

Excellent

Excellent. Practical and kind help just when we needed it.
Many thanks.

19 March 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Annette,

Thank you so much for your kind words! 💛 We're so happy to hear that you felt supported. We understand how overwhelming it can be when a pet goes missing, and it means the world to us that we could be there for you during such a stressful time. 🐾

Please know that we’re always just a message away, ready to lend a helping hand.

Sending you and your furry friend lots of love and happy hugs! 💕

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

Got her out there so quickly

Got her out there so quickly

21 March 2025
Unprompted review
Petradar logo

Reply from Petradar

Hello dear pet parent!

Thank you so much for your wonderful feedback! 💖. We know speed is everything when a beloved companion goes missing, and we’re so happy that our tools and support could help make a difference for you.

If you ever need us again, we’re here 24/7, always ready to help.

Thank you for trusting PetRadar with something so important. 🙏

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

Very quick and easy to use

Very quick and easy to use, great site, search was posted instantly. Communication with petradar was thorough and up to date. Thank you.

6 March 2025
Unprompted review
Petradar logo

Reply from Petradar

Hello dear David,

Your kind review means the world to us – thank you so much! We put a lot of heart into making sure pet parents have everything they need right away, so it’s wonderful to hear that you found the process smooth and helpful.

I truly hope your furry friend is home safe, and if you ever need us again, you know where to find us. Wishing you all the best!🧡

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

usefull

very useful and easy

7 March 2025
Unprompted review
Petradar logo

Reply from Petradar

Hello dear Celine,

Thank you so much for your review! 🧡 We’re happy to hear that you found our platform useful and easy to use. That’s exactly what we aim for – making the search for missing pets as smooth as possible in such a stressful time🙏.

If you ever need us again (hopefully not! 🤞), we’re always here for you!

Warm hugs,
Alexandra 🐾

Rated 5 out of 5 stars

My cat went missing for two week

My cat went missing for two week. He was sighted and a woman reached out to me on this platform 1.2 miles away from home.

He is home because of Pet Radar. Thankyou x

21 February 2025
Unprompted review
Petradar logo

Reply from Petradar

Hello dear Sarah,

Thank you so much for sharing your experience!
Two weeks must have felt like an eternity, but I’m so glad someone reached out and helped bring him back home.🧡

Give your brave little explorer some extra cuddles from us!

Warm hugs,
Alexandra 🐾

Rated 5 out of 5 stars

Great

Great, found my kitty in one of the neighbours shed.

4 March 2025
Unprompted review
Petradar logo

Reply from Petradar

Hello dear Valentina,

This is such wonderful news! 🧡 It’s incredible how often our furry friends end up hiding in the most unexpected places. I’m so glad your kitty is safe and sound!

Wishing you both lots of cuddles and happy moments together. And if you ever need us again, we’re always here for you!

Warm hugs,
Alexandra 🐾

Rated 5 out of 5 stars

thanks

Thanks! very fast experience

3 March 2025
Unprompted review
Petradar logo

Reply from Petradar

Hello dear pet parent,

Thank you so much for your kind words! 💛 We know how urgent these situations are, so we do our best to make everything as fast and seamless as possible🙏.

Wishing you and your furry friend all the best – and if you ever need us again, we’re always here for you!

Warm hugs,
Alexandra 🐾

Rated 4 out of 5 stars

Cat found quickly with neighbours.

Easy to use. Not expensive for the peace it brought. Posters helped get our cat noticed quickly.

25 February 2025
Unprompted review
Petradar logo

Reply from Petradar

Hello dear pet parent,

Thank you so much for your kind words and for sharing your experience! It means a lot to us that our service brought you peace of mind during such a stressful time!

Sending you warm thoughts, and if you ever need us again, we’re always here!

Best wishes,
Alexandra 🐾

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