Pets On Point Reviews 

136
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

This individual is incredibly rude, calling others stupid, lazy, and even fat, for disagreeing with how they groom animals. Removes poor reviews because they aren’t confident enough in their work to s... See more

Rated 5 out of 5 stars

I've ordered dog food a couple of times over the last few months. The price is good, delivery is free if over £50 and if not too heavy, they use DPD and delivery has always been very quick with dispat... See more

Company replied

Rated 5 out of 5 stars

Great service ! They have loads of options for our Jack Russell who has some health issues so can’t eat certain products. They stock a great variety of things and delivered them quickly. Communication... See more

Rated 5 out of 5 stars

Great service! The delivery company trashed the parcel. I phoned Pets On Point phoned me back almost immediately. I sent some photos through and a new parcel was dispatched promptly! Definitely recomm... See more

Company details

  1. Pet shop
  2. Pet Care Store

About Pets On Point

Written by the company

We are a small, family-owned, and operated business that takes pride in supplying the best quality pet supplies to our customers. We carry a wide range of products, including food, toys, and accessories, to meet the needs of all types of pets from Cats, Dogs, horses and even farm animals.

As it’s just ourselves running the day-to-day of the business it means we can always strive to offer the best prices on the market, and we back up our products with excellent customer service. We want to ensure that each and every customer who visits our online store has a positive experience.

If you have any questions about any of the products on our site, please feel free to drop us an email at sales@petsonpoint.co.uk

Thank you for considering our shop as your go-to pet store.”


Contact info

3.7

Average

TrustScore 3.5 out of 5

136 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(136)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Choices of stock available is incredible and fairly priced. Will be using regular

2 June 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, streamline & very easy to use website. Ordered wrong item for my bull terrier and customer service sorted issue instantly.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Very impressed with the quality and…

Very impressed with the quality and service that I received on my first purchase with this site and definitely going to be my go to for all my fur babies shopping from now on. Highly recommend. Thank you pets on point👍

30 May 2023
Unprompted review
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