Pet Storehouse logo
Visit website

Pet Storehouse Reviews 5

•
TrustScore 4 out of 5

4.1

Pet shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Pet shop

Written by the company

A collection of natural treats for your pets. Pet Storehouse have a pawtastic range of foraging treat boxes for small animals.

Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Excellent service! Website accurate with available stock and posted out same day even though I didn't place the order until 3.30pm. Having been let down by another company who took the order and left me waiting as they didn't have the stock, this site was clear and easy to use and the dog lead was cheaper and postage was cheaper. Took a few days to arrive probably more down to Royal Mail than anything and it would have been useful to have more tracking updates but very satisfied and will use again.

5 December 2025
Pet Storehouse logo

Reply from Pet Storehouse

Thank you so much for taking the time to leave such a detailed review. It really means a lot.

We are happy to hear that the stock accuracy and same-day dispatch helped, especially after being let down elsewhere.

You are absolutely right about Royal Mail tracking; they can be a bit shy with updates at times, but we appreciate you mentioning it as feedback. We will keep pushing for better visibility where we can.

Thanks again for choosing us. We look forward to helping you and your dog again soon. 🐾

Rated 5 out of 5 stars

Very good quality

Very good quality, quick delivery.

24 September 2025
Pet Storehouse logo

Reply from Pet Storehouse

Thank you for your kind review! We're glad you were happy with the quality and delivery speed. Hope to see you shop with us again soon!

Rated 5 out of 5 stars

Beautifully packed

Beautifully packed, beautiful packaging and arrived quickly, best yet

6 March 2025
Pet Storehouse logo

Reply from Pet Storehouse

Thank you for the wonderful feedback! I'm thrilled that everything arrived quickly and that the packaging exceeded your expectations. We take great pride in delivering the best experience possible, and your kind words mean the world to us!

Rated 5 out of 5 stars

Amazing quick service

Amazing quick service, fab product

19 September 2024
Pet Storehouse logo

Reply from Pet Storehouse

Thank you so much for your wonderful feedback! We're thrilled you loved our quick service and are happy with your order. It truly means a lot to us.

Pet Storehouse

Rated 5 out of 5 stars

Very happy

Great price and product, quick delivery, very happy

24 June 2024
Pet Storehouse logo

Reply from Pet Storehouse

Thank you, Lydia, for your kind feedback. We're thrilled to hear you had a positive experience with us. We look forward to welcoming you back soon!

Best regards,
Pet Storehouse

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look