There aren't enough words to express my gratitude for Kya Miller, LICSW, LCSW. She's simply outstanding! I initially started working with her in 2025 and since then she's been helpful beyond meas... See more
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Review summary
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What people talk about most
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Pettable worked for me! My apartment manager accepted my ESA letter, and I’m so happy with the whole experience. I paid $200 for the Express 24-hour ESA consultation and was connected with a therapi... See more
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Everything was so easy. This place does exactly what it says and gets everything done so quickly and efficiently! Again everything was so easy and quick. Within no time I was at home comfortably wi... See more
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I had the pleasure of working with Mrs. Kya Miller, it was an amazing experience. Her service was outstanding. She communicated with me well and helped every step of the way. Very patient and professi... See more
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Company details
About Pettable ESA
Written by the company
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere.
That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own. We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.
Why Pettable?
1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%.
2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel.
3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline.
4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live.
5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323.
6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own. We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.
Why Pettable?
1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%.
2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel.
3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline.
4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live.
5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323.
6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Contact info
United States
- support@pettable.com
- pettable.com
4.6
Excellent
6k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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great and smooth experience!
i had such a great experience working with pettable, especially thanks to kya miller, licsw, lcsw! navigating housing requirements and third party portals can feel super overwhelming, but kya made the verification process completely seamless. she was extremely prompt, professional, and on top of everything from start to finish. her quick response time made all the difference in getting my assistance animal documentation finalized without any stress. if you need a reliable service with clinicians who genuinely care and work efficiently, i highly recommend pettable and kya miller!
1 October 2026
Unprompted review
Reply from Pettable ESA
Hi Litzy,
Thank you so much for sharing your wonderful experience! We’re delighted to hear that Kya Miller, LICSW, LCSW made navigating housing requirements and third-party verification feel seamless and stress-free. We understand how overwhelming the documentation process can sometimes be, so it’s especially meaningful to know that Kya’s prompt communication, professionalism, and attention to detail made such a positive difference for you. We’ll be sure to pass along your kind words to Kya.
Your recommendation means so much to us, and we truly appreciate you trusting Pettable for your ESA needs.
Warm regards,
The Pettable Team
Kya was amazing and kind
Kya was amazing and kind. She really understood my situation and mental health needs regarding my pup.
5 October 2026
Unprompted review
Reply from Pettable ESA
Hi Courtney,
Thank you so much for sharing your experience! We’re delighted to hear that Kya was kind, understanding, and took the time to listen to your needs and the important role your pup plays in supporting you. We’ll be sure to pass along your kind words to Kya. Thank you for trusting Pettable with your ESA needs!
Warm regards,
The Pettable Team
Process was easy
Process was easy enough but a little pricey. Otherwise, the therapist was easy to speak with and seems like she took the time to understand.
28 September 2026
Unprompted review
Reply from Pettable ESA
Hi P B,
Thank you for sharing your honest feedback! We’re glad to hear that the process was easy and that your therapist was approachable and took the time to understand your situation. We also appreciate your feedback regarding the cost. We understand that affordability is an important consideration, and comments like yours help us better understand our clients’ experiences and where we can continue to improve.
Thank you again for choosing Pettable and for taking the time to share your experience.
Warm regards,
The Pettable Team
I had the pleasure of working with Mrs. Kya Miller!
I had the pleasure of working with Mrs. Kya Miller, it was an amazing experience. Her service was outstanding. She communicated with me well and helped every step of the way. Very patient and professional!
5 October 2026
Unprompted review
Reply from Pettable ESA
Hi Lissa,
Thank you so much for sharing your wonderful experience! We’re delighted to hear that Kya Miller provided outstanding support and communicated clearly with you every step of the way. It’s especially great to know that her patience and professionalism made the process such a positive one. We’ll be sure to pass along your kind words to Kya!
Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Straight forward and answer all your…
Straight forward and answer all your questions quickly
4 October 2026
Unprompted review
Reply from Pettable ESA
Hi Starr,
Thank you for your kind feedback! We’re glad to hear that you found the process straightforward and received quick answers to your questions. Providing a clear and supportive experience is very important to us.
Thank you again for choosing Pettable for your ESA needs!
Warm regards,
The Pettable Team
Kya Miller
Kya Miller, LICSW, LCSW helped to make this process so much easier, be able to meet with her for a consultation took all my worry away, I’m very appreciative for what she was able to do for me!
4 October 2026
Unprompted review
Reply from Pettable ESA
Hi Gabriel,
Thank you so much for sharing your experience! We’re delighted to hear that Kya Miller, LICSW, LCSW helped make the process easier and that your consultation with her helped ease your worries. We truly appreciate your kind words and will be sure to pass them along to Kya. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Dr Gina went above and beyond
Dr Gina took care of my needs and she went above and beyond
26 September 2026
Unprompted review
Reply from Pettable ESA
Hi Debra,
Thank you so much for your kind feedback! We’re thrilled to hear that Dr. Gina took great care of your needs and went above and beyond to support you throughout your experience. We’ll be sure to pass along your appreciation to her. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
I would definitely recommend pettable…
I would definitely recommend pettable it was super easy from filling out online forms to the phone call. The questions are easy they ask how your pet helps you out and just be honest and it would get approved this is my 3rd year with them and never have been let down. My apartments don’t have no problem accepting my dogs with this ESA letter thank you so much for existing.
27 September 2026
Unprompted review
Reply from Pettable ESA
Hi Brenda,
Thank you so much for your continued trust in Pettable over the past three years! We’re delighted to hear that the process has consistently been easy and straightforward, from completing the forms to speaking with your provider. It’s also wonderful to know that your ESA documentation has been accepted by your apartment community and that you’ve had a positive experience year after year. Your recommendation means a lot to us. Thank you for choosing Pettable!
Warm regards,
The Pettable Team
It was simple and the phone appointment…
It was simple and the phone appointment was quick! Great service and she responded to my email in no time!
25 September 2026
Unprompted review
Reply from Pettable ESA
Hi Rachel,
Thank you so much for sharing your experience! We’re glad to hear that the process was simple, your phone appointment was quick, and your provider was so responsive to your email. We truly appreciate your kind words and are happy you had a great experience with Pettable!
Warm regards,
The Pettable Team
Reply from Pettable ESA
Hi Teresita,
Thank you for your feedback! We’re so glad to hear that you had a smooth and seamless experience with Pettable. We truly appreciate you taking the time to share your experience with us!
Warm regards,
The Pettable Team
I had the best experience with your…
I had the best experience with your staff, it’s very necessary for me to have my pet Cosmo with me, at all times, thank you
22 September 2026
Unprompted review
Reply from Pettable ESA
Hi Charles,
Thank you so much for sharing your experience! We’re delighted to hear that you had such a positive experience with our team and that we could support you and Cosmo. We understand how meaningful the bond with an animal can be, and we truly appreciate you trusting Pettable with your ESA needs.
Warm regards,
The Pettable Team
Kya at Pettable was so lovely
Kya at Pettable was so lovely! She was supportive, helpful, and kind. She got my ESA letter done and sent over to me in less than 8 hours. Could not recommend her more!
1 October 2026
Unprompted review
Reply from Pettable ESA
Hi Lauren,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Kya was supportive, helpful, and kind throughout your experience. It’s great to know that your ESA letter was completed and delivered so quickly as well. We’ll be sure to pass along your kind words to Kya. Thank you for recommending Pettable and for trusting us with your ESA needs!
Warm regards,
The Pettable Team
I worked with Kya Miller
I worked with Kya Miller, LICSW, LCSW. She was reliable, easy to work with, and professional. I enjoyed working with her and hope to work with her again the future. She used clear communication and answered all of my questions.
30 September 2026
Unprompted review
Reply from Pettable ESA
Hi Marcella,
Thank you so much for sharing your wonderful feedback! We’re delighted to hear that Kya Miller, LICSW, LCSW was reliable, professional, and easy to work with throughout your experience. It’s especially great to know that her clear communication helped answer all of your questions and made the process a positive one. We’ll be sure to pass along your kind words to Kya, and we’d be happy to support you again in the future!
Warm regards,
The Pettable Team
The person I talked to the phone was…
The person I talked to the phone was very kind took care of any questions I had and was very thoughtful
14 August 2026
Unprompted review
Reply from Pettable ESA
Hi Michelle,
Thank you so much for your kind feedback! We’re glad to hear that your provider was thoughtful, caring, and took the time to answer all of your questions. We truly appreciate you sharing your experience and thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Kya Miller, LICSW, LCSW
My experience with Pettable was great! Kya Miller, LICSW, LCSW was very professional and got me the help I needed. I would recommend to others!
30 September 2026
Unprompted review
Reply from Pettable ESA
Hi Selena,
Thank you so much for sharing your wonderful feedback! We’re delighted to hear that you had a great experience with Pettable and that Kya Miller, LICSW, LCSW provided professional and helpful support throughout the process. We’ll be sure to pass along your kind words to Kya. Your recommendation means a lot to us!
Warm regards,
The Pettable Team
Easy process to work thru
Easy process to work thru. Very helpful staff.
29 September 2026
Unprompted review
Reply from Pettable ESA
Hi Luci,
Thank you so much for your kind feedback! We’re glad to hear that you found the process easy to navigate and our team helpful along the way. We truly appreciate you taking the time to share your experience and thank you for choosing Pettable!
Warm regards,
The Pettable Team
Great communication
29 September 2026
Unprompted review
Reply from Pettable ESA
Hi Daytona,
Thank you for your kind feedback! We’re glad to hear that you had a positive experience with our communication and support. We truly appreciate you taking the time to share your experience with Pettable!
Warm regards,
The Pettable Team
It was easy to fill out the forms and…
It was easy to fill out the forms and set the appointment with the therapist, and it all happened honestly quite quickly, so I was quite happy with the experience
22 September 2026
Unprompted review
Reply from Pettable ESA
Hi Tess,
Thank you so much for sharing your experience! We’re glad to hear that completing the forms and scheduling your appointment was easy and that the entire process moved along quickly. It’s wonderful to know that you were happy with your experience. Thank you for choosing Pettable for your ESA needs!
Warm regards,
The Pettable Team
IT’S a SCAM!
IT’S a SCAM!! I’ve never have done business with this website (I dont even have a pet) and they charged my monthly $130 for 8 months!! A total of $1,150 was charged to my card from this Merchant!! ITS FRAUD!!!!!
26 September 2026
Unprompted review
Reply from Pettable ESA
Hi there,
Thank you for bringing this to our attention. We’re very concerned to hear about charges you say you did not authorize, particularly since you indicated that you have never used Pettable’s services. We take reports of unauthorized transactions seriously and would like to investigate this as quickly as possible. Please contact our support team and provide the email address associated with any communications you may have received, along with the relevant transaction details. For your security, please do not post any card or banking information publicly. Once we can identify the transactions, our team can review what occurred and assist with the appropriate next steps. We’re sorry for the concern and frustration this situation has caused, and we appreciate you bringing it to our attention.
W Kya Miller
Kya Miller is the GOAT fr very professional and understanding. Give mandem a raise.
25 September 2026
Unprompted review
Reply from Pettable ESA
Hi Shahzaib,
Thank you for the awesome feedback! We’re thrilled to hear that Kya Miller made such a great impression with her professionalism and understanding. Sounds like she definitely earned the GOAT title! We’ll be sure to pass along your kind words and the raise request. Thank you for choosing Pettable!
Warm regards,
The Pettable Team
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