PFK Reviews 

Chris @ PFK was friendly, informative, approachable and efficient while dealing with our purchase. His communication was excellent, keeping us updated during the process and reaching out to help when things appeared to not be moving along as planned. Chris responded by email or phone call really quickly when required and he supplied any information necessary throughout the process. He definetly helped make the whole process less stressful. We are very grateful to him and the PFK team and would highly recommend them.

PFK @ Penrith provided us with excellent support during a lengthy process in selling our house in Pooley Bridge.
We understood the difficulties in the market over the last couple of years and we were kept informed regularly on market conditions .
We had a steady flow of viewings and again we understood the house would finally be sold when a buyer came along and everything suited them about our property and its location . We had super service starting with Nina who arranged for the house to go on the market and then we were looked after by Lynn, Rebecca and by Kat ( who had the most involvement with us and was extremely willing and helpful to us in the latter stages of our sale )

We chose PFK after the initial meeting with Lynn Lancaster, very informative, knowledgeable and gave you confidence in what she was saying. Lovely lady.
We were allocated a specific team member in the office as a point of contact, however any office staff also happy to help, Rebecca our point of contact, was always happy and keen to help with any enquires and easy to talk to, again thank you for all your help and advice.
We were kept upto date at each stage and would definitely use them again. Thank you for all your help and support.

Very disappointed with this Agent. Communications seem to be done mostly through an app, with very little personal interaction. Often emails went unanswered and during the time we were on the market with them there were no updates, infact as stated, no communication whatsoever. Selling your house is expensive and we expected more for the fees charged. Needless to say we were unable to achieve a sale through this agent but are not deterred from trying another agent in the future.
On a positive note when we were looking to buy a property 3 years ago we found Pauline extremely proactive hence why we chose PFK.

Very kind and supportive staff. Especially at those points when it was really stressful.
Prior to that, they were very good at selecting the right type of buyer to view our individual home, rather than sending many viewers who would not have liked it and would have been wasting our time.
Many thanks to all the staff.

PFK were selling a house in Keswick that we were purchasing. Throughout the whole process, they were very professional and supportive.
A special mention must go to Chris, who kept us informed throughout and was keen to help at every turn.
Thanks guys you were excellent!

Superb service from Hannah and Chris in the Keswick office. Proactive, honest and professional. If only all estate agents were like this! We were kept informed throughout the sale and Chris was excellent at chasing the chain to make sure the sale actually happened.

Bought a property via PFK Cockermouth. Pauline was great from the beginning. She was easy to get hold of, responded to messages and emails quickly made contact with the buyers when needed. So many EAs are lacking in all of this - as we found out when house hunting - but PFK were great throughout. Thanks Pauline.

Outstanding service from start to finish!
We didn’t actually use PFK to sell our own property, but they were the agents for the house we were purchasing and they were excellent throughout. They were the ones who kept things moving and regularly updated us when we weren’t hearing anything from our solicitor.

The process took six months to complete, and I genuinely think we might still be waiting if it hadn’t been for PFK pushing things forward. Rebecca in particular was fantastic and did a brilliant job keeping everything progressing.

Our viewer Chris, was very helpful and I’d definitely recommend PFK to any Vendor.

Massive shout out to Jenny in Penrith.
I am dealing with multiple estate agents in the area due to relocating and others are either too busy or give the impression they don't care/are not helpful whereas my experience with Jenny is so personable. She understands how big a deal buying a new house is and really whats to help you find something that will suit your needs/make you happy rather than "a sale".
Thank you Jenny

I have no hesitation in recommending PFK Penrith to other sellers. They marketed the house really well, with lots of viewers. I felt that I was in really good hands when negotiating decisions about offers and the many tricky aspects of selling the house. I really appreciated having someone allocated to support and advise me, Rebecca was always supportive and clearly had lots of expertise and Kat was the same for me in Rebecca's absence. The team seem to really care about their clients and about acheiving a sale for them

PFK Keswick have honestly been amazing from start to finish. I’ve felt completely supported the whole way through, and nothing has ever been too much trouble for them. They’ve kept me updated, explained everything clearly, and always made time for me, even when things got a bit stressful.
You can really tell they care about what they do and about the people they’re helping.
What stood out most is how they consistently went above and beyond— not just doing the basics, but actually taking the time to make sure I felt confident and comfortable with every step. It’s rare to find that level of kindness and dedication these days, and it made such a difference.
I’m genuinely grateful for everything they’ve done, and I wouldn’t hesitate to recommend PFK Keswick to anyone. Chloe and Hannah have been absolutely brilliant throughout.

Cannot rate PFK Keswick branch highly enough for their service and support throughout our recent house search & purchase, especially Hannah Sims who went above and beyond to help us. Hannah took the time to establish exactly what we were looking for in our new home, and matched us perfectly. We were new to the English house buying process, but again Hannah helped guide us through what to expect, what was required from us and when, and proactively did all she could to keep everything on track with all parties involved. Highly experienced and extremely knowledgeable. Fantastic service from start to finish. Thanks again!

From my initial contact with PFK I have been extremely impressed by their professionalism.
Nina went out of her way to ensure the property was marketed in time for Easter leaving her very little time.
Rebecca who has been dealing with the sale has been exceptional in every way. Keeping me up to date, leasing with Solicitors on our behalf and responding to all calls and correspondence promptly.
Simply 1st Class .
I cannot recommend the whole team at PFK enough.
Thank you

Although this estate agency were acting for the people we were buying from, they helped and supported us way beyond what they needed to have done.
We found ourselves contacting them as they were so knowledgeable, efficient and got things done.
I would 100 percent recommend Hannah, Chloe and the team at PFK .

Always replied to any of my queries promptly

We have recently dealt with Hannah and Chloe in the Keswick office whilst purchasing a property. They have been extremely professional and helpful and were able to accommodate many visits to the property prior to the sale. Nothing was too much trouble, thank you

We had the lovely Rebecca helping us along with our sale and purchase. Safe to say its been a rocky journey from start to finish but we finally got there and are moving into our dream home in time for Christmas. If it wasn't for Rebecca we certainly wouldn't be where are now getting ready to move. To say she went above and beyond for us is an understatement. We have had alot of ups and downs, but she kept the faith and the chain going. We couldn't be more grateful. It even got to the point where she knew my number when I rung the office we spoke that much! A huge thank you to Rebecca for helping us so much throughout this process, it has definitely tested me at times. You are a great asset to PFK and you are simply amazing at what you do. Keep doing what your doing and helping lots of other people sell and buy their dream homes. We couldn't fault you and PFK right from the start. Thank you again for all your help and hardwork in getting this over the line for us.

Our experience with PFK has been nothing but brilliant, specifically Kat who has been dealing with us throughout the whole house buying process. We are first time buyers and pretty clueless when it comes to house buying. She made everything feel simple and easy, nothing was too much of an ask, we were able to view the property as many times as we liked without feeling like a hinderance. We were told buying a house would be one of the most stressful time of our lives but with Kat’s reassurance and constant communication it has been completely stress free. Can’t thank you enough!!