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Pharmacy Express Reviews 

656
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 485 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, helpfulness, and quick responses to inquiries. Many people appreciate the personalized approach, feeling valued and well-cared for, noting thorough medical checks and advice. Reviewers frequently mention the quick and reliable delivery service, with orders arriving promptly and securely packaged. The ordering process is straightforward, supported by clear communication and follow-ups to ensure safe delivery.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent, speedy,... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Staff

Users describe positive interactions with staff, highlighting their responsiveness, helpfulness, and... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting the personalized and caring... See more

Order

Customers had positive experiences with order, highlighting the ease of the ordering process and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a lovely pharmacy. Been coming here for my weight loss jabs and not only do they support to a lower bmi but you actually feel like your being treated like a human, but a human. It’s a very person... See more

Company replied

Rated 5 out of 5 stars

Ive been a patient for eight months. The team at Pharmacy Express works in tandem to seamlessly provide guidance through your journey, be it weight loss or other treatments that they provide. The... See more

Company replied

Rated 5 out of 5 stars

Really good pharmacy from what I have experienced. I don’t live anywhere near the pharmacy but I do use them for the meds I need. I work full time and can only get my meds delivered on a Saturday and... See more

Rated 5 out of 5 stars

Fantastic service everytime… been with other providers for my Mounjaro and Pharmacy Express are by far superior in customer service and price. The WhatsApp facility is amazing they reply within a coup... See more

Company replied


Company details

  1. #7 of 114 best companies in Online Pharmacy
  2. #3 of 17 best companies in Chemist
  3. #6 of 28 best companies in Women's Health Clinic
  4. #11 of 108 best companies in Pharmacy
  5. #4 of 20 best companies in Travel clinic
  6. #7 of 71 best companies in Weight-Loss Service

About Pharmacy Express

Written by the company

Pharmacy Express

Express and affordable health services for all.

Pharmacy Express is a GPhC-regulated online pharmacy providing safe, accessible and reliable healthcare services across the UK. We offer both private and NHS pharmacy services, with dispensing and delivery available throughout the UK.

Our services include NHS prescription delivery, repeat prescriptions, Pharmacy First services, seasonal vaccinations, travel vaccinations and weight management support. Patients can access care through both virtual and in-person consultations, making it easier to choose the option that suits them best.

Every service is delivered with patient safety, clinical care and convenience in mind. Our pharmacy team is committed to providing clear guidance, professional support and a smooth experience from consultation through to delivery.

At Pharmacy Express, we aim to make healthcare simple, affordable and dependable, helping patients access the treatment and support they need with confidence.

Our promise to you

Written by the company

Safe, Secure and Pharmacist-led
At Pharmacy Express, we are committed to providing a safe, reliable and supportive healthcare service. Every order is reviewed by our qualified pharmacy team, with fast delivery and patient-focused care at every stage. Your health and wellbeing are always our priority

Same-day dispatch may be available

Free delivery on eligible orders

Next-day UK delivery is available once your order has been safely reviewed and approved by our clinicians

Contact info

Simple Access to Trusted Care

Trusted treatment, clear guidance and safe pharmacist-led care.

4.9

Excellent

TrustScore 5 out of 5

656 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(656)

457 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Only good experience with them

They have been very supportive and helpful with supplying my medication and advising with changes. It has always been a fast and efficient service.

28 November 2025
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. I’ve tried various online pharmacy for prescription items, this site wins hands down. Highly recommend and the customer service is 10/10

27 November 2025
Unprompted review
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Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

Rated 5 out of 5 stars

Support with resolving issues around…

Support with resolving issues around prescription from another company. Guided through it to get the order approved and medication sent / received with 24 hrs. Great customer service.

26 November 2025
Unprompted review
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Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

Rated 5 out of 5 stars

Amazing Service

Fantastic company to deal with! So straightforward to order and friendly staff. Quick delivery times and excellent customer service!

26 November 2025
Unprompted review
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Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

Rated 5 out of 5 stars

Can't fault this pharmacy

Can't fault this pharmacy, used them for a number of months for mounjaro, never had a problem.

20 November 2025
Unprompted review
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Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

Rated 5 out of 5 stars

Always delivered promptly

Always delivered promptly, good prices and devoid of hassle. Just the way you would want it.

Have ordered multiple times from them due to it being easy, efficient and not having any worries.

19 November 2025
Unprompted review
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Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery, definitely recommend.

18 November 2025
Unprompted review
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Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

Rated 5 out of 5 stars

A great Pharmacist

Wasim is fantastic! I am grateful for him being an attentive, reliable and a great pharmacist. He always get my repeat orders out on time. Thank you.

14 November 2025
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

Rated 4 out of 5 stars

MJ and Wegovy

I had a great experience with this online pharmacy. The ordering process was simple and straightforward, and I appreciated the clear communication throughout even Whatsapp texts. My medication arrived promptly—much faster than expected—and was securely packaged. Everything was exactly as described. Highly recommend for anyone looking for reliable service and quick delivery.

12 November 2025
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

Rated 5 out of 5 stars

Such great service professional and…

Such great service professional and caring with follow up and a personal touch you don’t get very often nowadays. Will continue to use them for my weight loss products. Thanks

1 November 2025
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

Rated 5 out of 5 stars

Best company i been with might not be…

Best company i been with might not be the cheapest but not the most expensive.. I can email any time of the day or night and get a reply almost straight away .....they let u no when mj has been dispatched and also check to see if it has arrived
10/10 serves thank you so much

6 November 2025
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

Rated 5 out of 5 stars

Excellent

Very good experience, I had been putting off the consultation but it was incredibly straightforward.

Wasim was very helpful and checked that I had received the delivery.

22 October 2025
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

Rated 5 out of 5 stars

Quick and safe service

Easy process to switch from another provider as it was cheaper with pharmacy express. Once consultation is complete the medication is received the following day.

5 November 2025
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

Rated 5 out of 5 stars

Great service

Great service, perfect delivery and great communication

5 November 2025
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

Rated 5 out of 5 stars

Quick to respond

Quick to respond, fast and well packaged delivery.

4 November 2025
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

Rated 5 out of 5 stars

I have switched supplier for weight loss medication

I have switched supplier for weight loss medication to Pharmacy Express. They offer such competitive pricing following the recent price hike. Really impressed with service, wish I had made the move to Pharmacy Express sooner. Straight forward process. Wasim responded promptly and stayed in touch to ensure the product was delivered correctly. Will continue to use their service, Thank you.

31 October 2025
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

Rated 5 out of 5 stars

Incredibly professional, efficient, fast & great customer service

I looked at various companies for prescribing my 2nd term of using Mounjaro, after not being terribly happy with the other. Pharmacy Express was highly recommended and I can see why. They are incredibly professional, efficient and dealt with my enquiry with proper support. Wasim was extremely communicative and informative. Very happy moving forward A* service!

27 October 2025
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

Rated 5 out of 5 stars

Used a few times

I’ve used Wasim and Pharmacy express a few times. Good, timely communication and great service!

29 October 2025
Unprompted review
Pharmacy Express logo

Reply from Pharmacy Express

Thank you for your kind review. The Pharmacy Express team is always here to support patients.

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