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Pharmacy Planet Reviews 4,420

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and professional staff, as well as the efficient delivery. Many people appreciate the thorough online consultations and the overall ease of the ordering process, often noting quick response times and a smooth user experience. However, some customers also noted issues with delivery, mentioning delays or problems with tracking information, with some orders taking longer than expected to arrive. A few other people also felt that their specific delivery requests were ignored, and there were occasional concerns about the order process itself, such as money being taken before dispatch or a lack of follow-up on health questions during consultations.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its efficiency, professionalism, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising quick and efficient delivery,... See more

Order

Users describe ambiguous interactions with order. Many customers report positive experiences, highlighting... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering was great and efficient but the delivery service not so good had to wait over a week for delivery.

Rated 4 out of 5 stars

The clinicians were super thorough and worked over the Easter weekend which I was not expecting. I love the fact that they do starter packs of weight loss treatments which is extremely helpful with... See more

Rated 5 out of 5 stars

The application was easy, the phone assessment has plenty of immediate availability and was quick, painless and the lady was friendly. The shipping was quick enough, they shipped it quick royal mail w... See more

Rated 5 out of 5 stars

Fabulous experience. Ordered my product on-line, received an email to arrange a video call with prescriber2 which went ahead as arranged. All my questions were answered and my order was delivered with... See more


Company details

  1. #83 of 107 best companies in Online Pharmacy
  2. #83 of 107 best companies in Pharmacy
  3. #51 of 67 best companies in Weight-Loss Service

About Pharmacy Planet

Written by the company

Pharmacy Planet is a UK-based online pharmacy providing a wide range of prescription and over-the-counter medications with a convenient home delivery service. It offers treatments for various health needs, including general health, men's and women's health, travel, and sexual health.

Specialised Weight Loss Clinic

Pharmacy Planet also has a developed weight loss clinic, offering medical weight loss solutions with clear clinical guidance and support throughout your journey.

Convenient and Confidential Service

Through an easy online consultation process, patients can receive prescriptions tailored to their needs, managed by licensed healthcare professionals to ensure safe and accurate care.

Our service emphasizes privacy, confidentiality, and discretion, allowing you to order medication directly to your door without the need for an in-person doctor's visit or waiting for an appointment with your GP. With a strong focus on customer satisfaction, Pharmacy Planet ensures swift and reliable delivery across the UK, offering multiple delivery options to suit individual preferences. The company also provides detailed information on its website, helping you make informed decisions about your healthcare needs.

Our Mission

Pharmacy Planet’s mission is to make healthcare accessible and straightforward, offering both competitive pricing and high standards of pharmaceutical care. We are a go-to resource for patients looking for a reliable, regulated, and efficient way to access the medications you need, supported by an efficient clinical body and dedicated dispensary and customer service team.

The company’s commitment to safety, convenience, and patient support makes us a leader in the online pharmacy sector, providing peace of mind to thousands of customers across the UK.

Why choose Pharmacy Planet?

Written by the company

Convenient Access to Quality Healthcare
Pharmacy Planet simplifies the process of obtaining prescription and over-the-counter medications, offering online consultations and prompt home delivery across the UK, making healthcare more accessible and convenient.
Confidential and Discreet Service
With a strong focus on privacy, Pharmacy Planet ensures that customers can receive their medications discreetly, without the need for in-person appointments, providing peace of mind throughout the process.
Expert Support and Guidance
Backed by licensed healthcare professionals, Pharmacy Planet delivers personalised care and expert guidance, including specialist services like medical weight loss solutions, ensuring safe and effective treatment options for every customer.

Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service, highly recommended.

Great service, best prices, fast consultation, had my meds in a few days after ordering. Would highly recommend. I read a few negative reviews on trust pilot, before ordering with them, but I took the chance, and I have to say, honestly, my experience was very positive. Once again, would 100% recommend, very professional.

20 April 2026
Rated 4 out of 5 stars

Great buy Royal Mail lets them down…..

From initial order and subsequent repeat orders, the service is good, easy to use and great value.
My only complaint is that they use Royal Mail who are terrible. Say they have tried to deliver but I was out, this is not true and Ring doorbell proves this. I would rather have the choice to pay more to have medication delivered by a reliable company.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, no complications even though I have been with previous providers and my last I had a bulk order of 4 pens due to price rises and still able to order my pens :) Bought 2 and got more discount :)

20 April 2026
Rated 5 out of 5 stars

Excellent service

Excellent service i moved from a different company as pharmacy plant was much cheaper by far . Had great service phone me very nice prompt easy service thank you and my daughters come over to would recommend very much .

20 April 2026
Rated 5 out of 5 stars

My experience with pharmacy planet

I experienced a thorough initial consultation with a registered doctor. This made me feel that pharmacy planet was a well organised and safe online pharmacy. Within 2 days I was approved for weight loss medication and it arrived safely within 24hrs. Also I found through my own research that pharmacy planet was also the cheapest. Great value for money. Well impressed.

23 April 2026

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