PharmEasy Reviews 

I ama regular customer. Today order no 627511285326864384 I ordered today and the doctor called me and there was just one ring from 7969541116 and it disconnected. i get a SMS to call 08046161170. I tried calling atleast 4/5 times and i get a message that the number is switched off. Then i tried calling 7666100300 and as expected call was auto disconnected. The total value of the items is above 7K and some are critical medicines. If the consulting doctors are just wasting our time not sure if i would ever order.

Again the most important if the trust. I had ordered rybelsus 3 mg ( 2 boxes) and the ordering page mentioned 15% discount. Before confirming the order i missed checking whats the actual discount applied which was 5%. For senior citizens who opt for online platforms for ease are being cheated. I would rather move to another " TRUSTED and HONEST" platform where i can buy medicines or even look at local medical shops in my area

PharmEasy.
Warning to all: My experience with Pharmeasy has been extremely disappointing. They advertised on-time diagnostic services for free, but reality was far from it - their service was neither punctual nor did they provide satisfactory responses. I strongly advise against booking diagnostic services through Pharmeasy due to their false claims. Sharing my unpleasant experience to help others make informed decisions. #Pharmeasy #CustomerExperience #DiagnosticServices

Do not use this website. They are frauds. I prepaid for a consultation and doctor marked it as completed without even talking to me. Now they are asking me money for follow up since the consultation is marked completed. I don't know what they are running. But definitely not a business. If you call customer care, you'll meet human shaped robots who repeats the same lines for 15 mins straight.

Full scam

I have ordered some medicines and it was not even delivered but they marked delivered.

Beware of this site

I have got fever profile done for my father, samples were collected yesterday at 12.30pm, till now I didn’t get the reports and I have called customer care multiple times asking about reports and they said it will take 48 hours to get the reports. I have never seen fever profile taking more that 48hours to process the samples and give the reports., what will happen to the patients if something goes wrong and if we don’t start treatment in correct time without reports? They don’t bother how many times we ask because we pay money prior to sample collection and their job is done as they received money and nothing bothers them how patients or customers suffer.
Please don’t choose Pharmeasy or Thyrocare as both are associated with each other. They just need money and they don’t bother about our emotions and they make us suffer like this

Very dissatisfied about the service, the delivery guy called me and I was in the office at the time and could not able to receive the call and I have called him to deliver the product he was simply denied and till date we haven't received the product, and they are rescheduling the delivery date as per their convenient but in that app shows it rescheduled by the customer I'm fed up about the service.its completely waste of time and energy pls don't buy any product through pharmeasy. I'm very disappointed about it.

The prices PharmEasy advertises on its online platform seems reasonable but when you start buying the medicine, the bill suddenly increases by a couple of hundred rupees. Very unethical organization that is best avoided.

I had very bed experience with pharmeasy. I have booked slot of 8:00AM to 9:00AM on 26th Aug 25 for AMH report and Pharmeasy person collected the sample. In the app, I can see that report is delivered on 27 Aug 25 by 3:00PM but till now I couldn't receive any report.
I called two time in customer care but till now I haven't received any update and not received call from report team.
Vary bad and poor services.

Received a leaking bottle that wasn’t even bubble-wrapped. On top of that, part of my order is delayed for over 5 days with no updates, it has hypertension medicine too. I raised a complain 2 days back, but the "support" team still has no idea when it will be delivered. The order isn’t trackable on the app. Pathetic service and communication. IF YOU ARE SMART ENOUGH, DONT ORDER FROM THEM. Order 617594841079668736.

I am really disappointed with the service and am of the opinion that they have a total disregard for clients
To brief you on the situation, I order medicines from your app. I paid for the same on delivery but did not check the contents before paying.
As soon as I opened the package and realised I had the wrong medicines.I immediately contacted customer care.
They asked me to send a pic of the medicines which I did.
I expected that the company would send the correct medicines and pick up the wrong ones and close the case
However to my surprise, the call center executive tells me that they have to
1.cancel my order.
2. Pick up the wrong order
3. Once verified that all the contents are returned they will initiate a refund less delivery charges

Now I don't know why I have to pay for delivery of a wrong order but since all my conversations with the various members of their team was going no where I agreed. The medicines were then picked up on 8th August. There has been no feedback from the company to advice the status of my order/ refund

When I called the call center again to enquire about the status and I am told the refund has been declined/ denied.

Pharm Easy is very che-ap platform to order medicine here the medicine is showing that it is available I also ordered it and also made the online payment. They are telling me on the delivery date after 4 days. It is out of stock, it cannot be processed, what is this? please don't buy medicine from here save you time and health

No star given any conditions, order accept then after waiting to much days and when expected time your order receive that time cancel and asked to sorry for that

Fraud company! I ordered 3 items of ₹3,354 but did not receive any of them. Instead, PharmEasy sent me only 2 strips of Vitamin C tablets I never ordered. After repeated follow-ups, they gave contradictory answers, first assuring a refund after return, then delaying it with “investigation” excuses. One guy even cut the call, and they blocked me on Twitter when I complained. Now, to make matters worse, the return request they themselves raised has been cancelled without explanation. Got cheated.

I have taken consultation from Dr Ayushi Sinha
she prescribed medicine that even don't work.
very bad service from Pharamaeasy.

booked an appointment for Order ID: 5856761 at 9 am paid 549 for blood test. Sample collection agent said cannot come due to some issue then agreed to come. then asked payment to her. I said paid in app she left. Again asked for payment and I got 430 refund and asked to pay again 549. Got like 5 reschedule message.

Free refund if late my ass. Couldn't even do a basic job or do a full refund.

Piss poor coordination and integrity. Kindly avoid this app to avoid hassle.
I don't know how other apps do these home blood tests avoid this for sure. Customer care just disconnects the call and disappear and pretend issue does not exits.

Bad experience with delivery, their courier partner does not deliver and simply marks receiver not available on website without even contacting, and pharmeasy does not support.they just say wait for delivery. Not ordering from pharmeasy untill they change their delivery partner

Very bad experience. Despite uploading a valid prescription, I get a call from an extremely rude claiming to be an MBBS Doc, speaking in a heavily accented broken English that my prescription is invalid and rambled on. I am a cad patient and have low patience. Hate these kind of apps. Cancelled and ordered from my local pharmacy. Do that and they will help you at all odd hours.

Pharmeasy is a big scam...they made fraud on my first order itself. I orfered on 11 July and today is night of 23 July..NO MEDICINE AND NO REFUND.

I will visit the police tomorrow.

It’s worst then I thought. I ordered menstrual cup. Which need to be very sterilised and clean. As it is for personal care and hygiene issue. I received a product dated 2019 and the liquids came out and got sticked with the bottle and the cover of the cup got torn. And there is bag where its colour got out and stuck.

Prices shown on website and while billing are totally diffrent .not trustworthy at all.cancelled all order.