PharmEasy Reviews 

Very lower quality of delivery service

Please change your delivery policy

Dr are rude ..shamless Dr

632027025001431040 this is my order number and ordered on 30/09/2025. more than 13 days over still they did not delivered . The pharmeasy people are playing with human life. Pharmeasy needs to be banned due to too much delay and neglegengy.

I ordered a facewash from pharmacyeasy for the first time and I received the product with broken seal and less quantity . After complaining I was advised to return the same and was told that they will refund me.i did as advised and now I have been continuously following up on my refund and they are completely refusing to refund my money also not ready to do the replacement. This is really unprofessional,they first send you damaged and used products and once they receive the returned product they will never bother to refund nor replace. They are fraud . Never knew that they were scammer, cheating the customers and eating their hard earn money.

Service is very bad, too much delay and unexpected delay. Many times they take order of some medicine and after 3-4 days they cancelled by their own informing that medicine is not available with them. Very very bad.

fraud and inaccurate body report Given by this company. we 4 members gave blood sample to them for the full body check up but they did respond after getting the money. report gave by them after 2days. I have doubt that report might be not real as no any lab taken long time to generate blood report.

I had a horrible experience with pharmeasy and would recommend all to stay away from these fraud people. they messed up medicine order, hiked prices and lied about discount.

Best CHODU Company Of India. Chodu company with Chodu people as their staff.

I had ordered some crucial medicines on 5.10.25. It was supposed to be delivered before 11 pm on 5.10.25. Medicine has not been delivered till now 10.25 pm on 6.10.25 despite vigorous follow up whole day today. I am sorry to say but I have lost all trust in this company.

Update 7.10.25/ 8.15AM
Medicine not delivered so far. Website says SLIGHTLY DELAYED will be delivered by 10PM today. Same message was appearing yesterday also with yesterday’s date.
Very sorry state of affairs.

I had a very disappointing experience with this company. I placed an order for 4 items totaling ₹5000, but only 2 items were delivered. The missing items were worth ₹1700.
I immediately contacted customer support and raised a complaint, expecting either a refund or the remaining items to be sent. To my surprise, they insisted that all items had been delivered, and refused to issue a refund or take any further action.
Despite providing all necessary details and following up multiple times, I was left unheard and lost ₹1700 in the process.
This is not just poor customer service—it's unacceptable for a company dealing with essential products like medicines to behave this way.
I would strongly caution others before ordering from this platform, especially when dealing with high-value or urgent items. If something goes wrong, you might be left with no support and no compensation, as I was.

This is fraud company don’t 2 time he took my money and with out permission add another Iteam . When I cancelled he didn’t gave refund. Fraud company

I had a horrible experience with pharmeasy and would recommend all to stay away from these fraud people.
My blood samples took more than 10 hours to reach lab which should reach within 8 hrs maximum otherwise reports cant be trusted.
Upon asking no satisfactory answer was provided nor any refund.

They just took my money after few hours all of the medicine they said put of stock its waste of time fake company

I had a terrible experience with PharmEasy. I placed an order for medicines on 23rd September 2025, and the delivery was supposed to happen the next day. However, the medicines never arrived on time. I tried calling customer care multiple times, but every time they just kept repeating the same scripted responses without giving me any real solution.

This is extremely serious—people order medicines when they need them urgently, and such delays can put health at risk. If you are in an emergency or need timely delivery, I strongly suggest not relying on PharmEasy. Very disappointing service

I requested return of an item . The company took my request and courier partner was assigned .but till date no pickup happened .it's almost one month has passed .very disappointed with pharmeasy return service .customer care do not respond at all

625160092998782976-this is my tracking order ID- LIFE SAVING medicines were ordered on 11th Sep which will be delivered between (as per their portal statement) 15-17th Sep, but from 17th to till date 24th Sep, it is mentioned SLIGHT DELAYED in delivery and will be delivered today before 1000pm, but still it is not delivered. It is LIFE SAVING medicine, as a cardiac patient. Moreover, I asked for REFUND for which I have already paid, but nothing is happening with PHARMEASY-a WORST SOCIAL MEDIA DELIVERY APP?
I strongly recommend all Indians-customers, that please IGNORE this app, and we can directly go to other shops and purchase medicines. So that the high officials from PHARAEASY will understand the value of prompt customers.

Cannot believe this app manages something as sensitive as medicines. I had ordered an injection for cancer patient as I required it on urgent basis (paid express delivery charges too). It's been 3 days haven't received it yet. This injection needs to be ordered in advance even in medicals and my bad that I trusted this app until the last moment, falling prey to their promises.
Also apparently they did not have it in stock yet sold it. Inspite of that still assuring delivery. No effort made to manage it on time or provide atleast a substitute of it. Customer care most shameless not understanding a bit of what I'm talking only repeating what I can already track on the app.

Pathetic 3rd Class Service. Medicines delayed by more than 2 weeks. Neither are they delivering nor are they cancelling the order.

I did a google search and found so many customers facing same or similar issues. They are dealing with the healthcare sector and they are harassing customers.

I wrote to their Senior management also last week but no one has bothered to even reply.

Fraud company please do not pay in advance.

I had an appointment scheduled with Dr Archana Dalela yesterday (18th Sep 2025) at 10:15AM.
I was waiting for the call which did not arrive.
When I tried calling customer service at 10:26, I received a message that il get a call in 5 mins.
I called customer service within another 5 to 10 mins who said that she will have to look into it and asked for 3 to 4 hrs. No call received from the number ending in 300 as informed on SMS. Was told a refund is possible after investigation.

Today, 19th Sep I called customer service and they said the doctor tried calling me thrice, at 10:13, 10:15, and 10 16 and it did not get connected.
Hence no refund is possible.

I have a message from pharmeasy at 10:26AM that clearly states that I will receive a call in 5 mins.
Why did I receive this message if they tried calling earlier.

Please don't use this app and pay in advance it seems like a money making scam.