Pharmica Pharmacy Reviews 

52,000
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,866 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, with many noting that orders arrive quickly and on time, often the very next day. The products are frequently highlighted as effective and exactly as advertised, with people expressing satisfaction with their quality and results. Reviewers also appreciate the ease of the ordering process and the user-friendly website, making it simple to manage their needs. However, some customers experienced issues with orders not being delivered or receiving products that were not as expected, leading to dissatisfaction. A few other people also felt that the initial consultation process could be confusing or that their orders were put on hold for additional documentation, which was unexpected.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Service

People report positive experiences with service, consistently highlighting its efficiency, promptness, and... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction that the products do... See more

Order

Users describe positive interactions with order, highlighting the ease and speed of the ordering process,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the entire process from assessment to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I require certain products for myself and my husband. This is a convenient way to order, as you can choose your delivery method and as I order in advance, we are not in a rush to receive the deliver... See more

Company replied

Rated 5 out of 5 stars

I have been using pharmica pharmacy for a while now for various problems and my orders have always been dealt with promptly and recieved by myself in good time never had a problem .so will continue t... See more

Company replied

Rated 5 out of 5 stars

Used orlistat 120mg for 4 months lost 40lbs very happy, it teaches you to make sensible food choices to avoid toilet drama. If you want to put the work in the results are there and you will be satisfi... See more

Company replied

Rated 5 out of 5 stars

Very good service A first class consultation and received my medication the next day for my swollen abscess Over all very pleased and would definitely use again especially how hard it is to get a a... See more

Company replied


Company details

  1. #2 of 105 best companies in Pharmacy
  2. #2 of 17 best companies in Chemist
  3. #2 of 109 best companies in Online Pharmacy
  4. #1 of 35 best companies in Online Prescription Medication Vendor
  5. #5 of 277 best companies in Vitamin & Supplements Shop
  6. #2 of 69 best companies in Weight-Loss Service

About Pharmica Pharmacy

Written by the company

Pharmica is the UK's leading online pharmacy, ranked #1 on Trustpilot in the Pharmacy, Online Pharmacy, Chemist, Online Prescription Medication and Medical Supply Store categories.

We've served over 1.8 million customers and have earned over 230,000 independently verified reviews, providing free online consultations and dispensing a broad range of MHRA-approved treatments from our Central London-based pharmacy.

We use cutting-edge technology and automation to continuously innovate our services as part of our unwavering commitment to patient care, convenience and confidentiality.

As we continue to grow, we remain dedicated to maintaining the highest standards of service, reflected in our ever-expanding range of treatments and dedication to bringing you health advice based on the latest medical research and NHS guidelines through our popular email newsletter and Health Hub articles.

Experience an online pharmacy service a class above with Pharmica.

Free Delivery
We offer free delivery on orders above £50.

Subscribe and Save
Get your treatments on time, every time with Pharmica subscriptions - 10% OFF and free shipping on all orders.

Price Guarantee
If you find a cheaper treatment elsewhere, we'll refund the difference.

Loyalty Points Program
For every £1 you spend at Pharmica, automatically earn 3 points. When you have collected enough, you may redeem your points to use on a future purchase.

Pharmica Refer A Friend Program
Every friend or family member you refer to Pharmica gives them 10% off their first purchase with us. Once their order is dispatched, you get 10% off as well.

Quality Treatments
We source the highest-quality treatments approved by the Medicines and Healthcare Products Regulatory Agency from trusted suppliers.

Exceptional Customer Service
Whether you call us, chat with us live on our website, SMS or email us, our experts will be there to help you find the right treatment.

Pharmica Price Promise

We won’t be beaten - and that’s a guarantee

We won’t be beaten - and that’s a guarantee
We know how important it is for patients to find the best treatment at the best value. For that reason, we promise to refund the difference if you find a registered UK online pharmacy that offers the same product with a private prescription and comparable service conditions for a cheaper price within 14 days of your purchase.

Contact info

4.9

Excellent

TrustScore 5 out of 5

52k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(52,000)

5,395 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Cheri-Ann,

We truly appreciate your feedback. We’re so pleased to hear that you were happy with our fast delivery and found the advice provided helpful. At Pharmica, we understand how important both speed and clear guidance are, and we’re glad your experience reflected the reliable and supportive service we aim to deliver.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at [www.pharmica.co.uk](http://www.pharmica.co.uk)

Natalia, Pharmica.

Rated 5 out of 5 stars

Quick acting and long lasting

Quick acting and long lasting. Highly recommend

1 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Elliot,

Thank you for taking the time to share your feedback. We’re delighted to hear that you were pleased with your experience and that the product met your expectations. At Pharmica, we’re committed to providing safe, reliable, and high-quality healthcare solutions alongside a smooth and efficient service, so it’s great to know this was reflected in your order.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk

Natalia, Pharmica.

Rated 5 out of 5 stars

Good pharmacy.

Good pharmacy.

1 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Aleksander,

Thank you for your kind review. We’re pleased to hear that you had a positive experience with us. At Pharmica, we’re committed to providing a safe, reliable, and professional pharmacy service, and it’s great to know this came across in your experience.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at [www.pharmica.co.uk](http://www.pharmica.co.uk)

Natalia, Pharmica.

Rated 5 out of 5 stars
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Mark,

Thank you for taking the time to leave your feedback. We’re very pleased to hear that you received excellent service. At Pharmica, we’re committed to providing a smooth, reliable, and professional experience for all our customers, so it’s great to know this was reflected in your order.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at [www.pharmica.co.uk](http://www.pharmica.co.uk)

Natalia, Pharmica.

Rated 5 out of 5 stars

Quick consultation and delivery

Quick consultation and delivery. Discreet packaging. Would highly recommend.

7 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Stephanie,

Thank you for taking the time to share your feedback. We’re delighted to hear that you were pleased with the quick consultation process and prompt delivery, and that our discreet packaging met your expectations. At Pharmica, we understand how important efficiency and confidentiality are, and we’re pleased your experience reflected the standard of service we aim to provide.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk

Natalia, Pharmica.

Rated 5 out of 5 stars
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Michelle,

We’re very grateful for your review and pleased to know that you found the ordering process easy and the delivery fast. At Pharmica, we aim to make every step of the experience as straightforward and efficient as possible, so it’s great to hear that this was reflected in your order.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk

Natalia, Pharmica.

Rated 5 out of 5 stars

User friendly and quick deliveries.

User friendly and quick deliveries.

30 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Stephen,

Thank you for taking the time to share your feedback. We’re delighted to hear that you found our service user friendly and that your deliveries were quick. At Pharmica, we aim to make the entire experience as simple and efficient as possible, from browsing and ordering through to receiving your delivery, so it’s great to know this came across in your experience.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk

Natalia, Pharmica.

Rated 5 out of 5 stars

The delivery time was incredible as I…

The delivery time was incredible as I received my order the next day

10 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

Thank you for sharing your feedback. We’re so pleased to hear that you were impressed with the delivery time and that your order arrived the next day. At Pharmica, we understand how important prompt delivery is, and we’re glad we could provide a service that met your expectations so efficiently.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk

Natalia, Pharmica.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, reasonable prices !

14 May 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear William,

Thank you for taking the time to leave your feedback. We’re so pleased to hear that you were happy with our quick delivery and found our prices reasonable. At Pharmica, we understand how important timely delivery and good value are, and we’re glad your experience reflected the efficient and reliable service we aim to provide.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk

Natalia, Pharmica.

Rated 5 out of 5 stars

Quick delivery and good product at…

Quick delivery and good product at competitive prices

30 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Anthony,

We truly appreciate your feedback. We’re delighted to hear that you were happy with the quick delivery, quality of the product, and our competitive pricing. At Pharmica, we’re proud to offer a fast and professional service that our patients can rely on, alongside value and consistency from order to delivery.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk

Natalia, Pharmica.

Rated 5 out of 5 stars
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Leonard,

It’s a pleasure to hear you’ve had a positive experience with us.

Thank you for your generous feedback. We’re delighted to know that you feel our service is second to none, and it’s wonderful to hear such appreciation for the care and consistency we strive to deliver. At Pharmica, we’re committed to providing a smooth, reliable, and professional service for all our customers, and your comments are greatly appreciated by the whole team.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk

Natalia, Pharmica.

Rated 5 out of 5 stars

It is lovely when you need something…

It is lovely when you need something you can go on your phone and order and a few days it’s at your door, I sometime need something and when I go out I forget to pick it up but if I need it I order and I know it will arrive, and it’s a great price.

30 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Bernadette,

We’re so pleased to receive your feedback, thank you. It’s lovely to hear that you find being able to order through your phone so convenient, especially when it helps make things easier when life gets busy. We understand how important it is to have a reliable service you can depend on, and we’re glad that knowing your order will arrive promptly gives you peace of mind. It’s also great to hear that you find our prices competitive, as we aim to make quality healthcare both accessible and affordable.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Convenient and stress free

I require certain products for myself and my husband. This is a convenient way to order, as you can choose your delivery method and as I order in advance, we are not in a rush to receive the delivery.
Pharmica keep me updated regarding my order and delivery day and time.
I find the site easy to search for what I need and the prices are competitive. They give advice too and ask medical questions to make sure the products are right for you

30 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Maxine,

Thank you for taking the time to share your experience. We’re so pleased to hear that you find ordering with Pharmica convenient and stress-free, and that our delivery options suit your needs. It’s also great to know that you value the updates we provide throughout the ordering and delivery process, as well as the ease of navigating our website and finding what you need.

If you ever have any questions or need further assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Easy

Easy, prompt,private great service.

30 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Andy,

We’re grateful for your kind words and support. It’s wonderful to hear that you found our service easy to use, prompt, and private. At Pharmica, we understand how important convenience, efficiency, and discretion are to our customers, and we’re delighted that your experience reflected the standard of care and professionalism we aim to provide.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Doss

Leg trembling, body ached and could feel him for a week after! Many thanks from his partner 🥳

19 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Joshua,

Thank you for taking the time to leave a review. We're delighted to hear that you were both pleased with your experience. It is always rewarding to know that our service has met our customers' expectations. At Pharmica, we’re committed to providing safe, reliable, and discreet healthcare you can trust, alongside a smooth and professional experience from start to finish.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Rapid and very good service

I needed a copy of the prescription for some medicine I had bought from Pharmica (for use at an airport check in). They sent a scan of it through very quickly. Have in general found their service very prompt.

11 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Lyndon,

Thank you for your thoughtful review. We’re delighted to hear that our team was able to provide your prescription copy promptly when you needed it and that the process was quick and straightforward. It is also wonderful to know that you have consistently found our service to be prompt. At Pharmica, customer care and clear communication are always at the heart of what we do, and we are pleased that your experience reflected the high standard of service we strive to provide.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Excellent service

Fast, trouble-free delivery. Good prices.

1 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Jakub,

We truly appreciate your feedback. We’re so pleased to hear that you were happy with our excellent service, fast and trouble-free delivery, and competitive pricing. At Pharmica, we’re proud to offer a fast and professional service that our customers can rely on, while ensuring great value and a smooth experience from ordering through to delivery.

In the meantime, please don't hesitate to contact our pharmacy team directly at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

A simple and systematic process

A simple and systematic approach to the initial assessment, followed by a simple and straightforward repeat prescription process, all good, and delivery by Royal Mail also efficient.

30 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Mark,

Thank you for taking the time to share your experience. We’re delighted to hear that you found both the initial assessment and our repeat prescription process simple and straightforward. We know how important it is for our customers to have an easy and efficient experience from start to finish, so it is wonderful to know that our service met your expectations. We’re also pleased that your order was delivered promptly and efficiently, helping to make the overall process as smooth as possible.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Quick effective service

Quick effective service

1 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Michael,

We’re delighted to hear that you were happy with our quick and effective service. At Pharmica, we’re committed to providing a fast, reliable, and professional experience for all our customers, so it’s great to know this reflected your experience.

If you ever need any further assistance, please don’t hesitate to contact our pharmacy team on 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Quick delivery and consistent

Quick delivery and consistent

30 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Matthew,

We’re pleased to receive your feedback and to hear that you were happy with the quick and consistent service. At Pharmica, we’re committed to providing a reliable experience with timely delivery that our customers can depend on, so it’s great to know this reflected your experience.

If you ever need any further assistance, please don’t hesitate to contact our pharmacy team on 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look