Pharmica Pharmacy Reviews 

51,921
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 5,941 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and prompt delivery service, often noting that orders arrive quickly, sometimes even the next day. The overall service is frequently described as exceptional, with many appreciating the ease of ordering and the helpful medical advice provided. People are also very satisfied with the products, finding them effective and exactly as advertised, often at competitive prices. However, some customers also noted issues with the initial consultation process being confusing, or receiving products that were not what they ordered. A few other people also felt that they received items with short expiration dates or experienced difficulties with refunds and order processing.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Users describe positive interactions with service, highlighting its efficiency, speed, and reliability. Many... See more

Product

Customers consistently note positive experiences with product, praising their quality, effectiveness, and... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency. Many reviewers... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use and navigation of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pharmica is the best online pharmacy for getting the medication that you want without all of the hassle of visiting the doctor . Also they are very reasonably. Priced with many different types of me... See more

Company replied

Rated 5 out of 5 stars

I require certain products for myself and my husband. This is a convenient way to order, as you can choose your delivery method and as I order in advance, we are not in a rush to receive the deliver... See more

Company replied

Rated 5 out of 5 stars

Very good service A first class consultation and received my medication the next day for my swollen abscess Over all very pleased and would definitely use again especially how hard it is to get a a... See more

Company replied

Rated 5 out of 5 stars

I’m happy with the service pharmica pharmacy give. They are only ever an email away if I have an issue and very quick to respond to the email and resolve the issue. They are always quick in posting th... See more

Company replied


Company details

  1. #2 of 105 best companies in Pharmacy
  2. #2 of 17 best companies in Chemist
  3. #2 of 109 best companies in Online Pharmacy
  4. #1 of 35 best companies in Online Prescription Medication Vendor
  5. #5 of 276 best companies in Vitamin & Supplements Shop
  6. #2 of 69 best companies in Weight-Loss Service

About Pharmica Pharmacy

Written by the company

Pharmica is the UK's leading online pharmacy, ranked #1 on Trustpilot in the Pharmacy, Online Pharmacy, Chemist, Online Prescription Medication and Medical Supply Store categories.

We've served over 1.8 million customers and have earned over 230,000 independently verified reviews, providing free online consultations and dispensing a broad range of MHRA-approved treatments from our Central London-based pharmacy.

We use cutting-edge technology and automation to continuously innovate our services as part of our unwavering commitment to patient care, convenience and confidentiality.

As we continue to grow, we remain dedicated to maintaining the highest standards of service, reflected in our ever-expanding range of treatments and dedication to bringing you health advice based on the latest medical research and NHS guidelines through our popular email newsletter and Health Hub articles.

Experience an online pharmacy service a class above with Pharmica.

Free Delivery
We offer free delivery on orders above £50.

Subscribe and Save
Get your treatments on time, every time with Pharmica subscriptions - 10% OFF and free shipping on all orders.

Price Guarantee
If you find a cheaper treatment elsewhere, we'll refund the difference.

Loyalty Points Program
For every £1 you spend at Pharmica, automatically earn 3 points. When you have collected enough, you may redeem your points to use on a future purchase.

Pharmica Refer A Friend Program
Every friend or family member you refer to Pharmica gives them 10% off their first purchase with us. Once their order is dispatched, you get 10% off as well.

Quality Treatments
We source the highest-quality treatments approved by the Medicines and Healthcare Products Regulatory Agency from trusted suppliers.

Exceptional Customer Service
Whether you call us, chat with us live on our website, SMS or email us, our experts will be there to help you find the right treatment.

Pharmica Price Promise

We won’t be beaten - and that’s a guarantee

We won’t be beaten - and that’s a guarantee
We know how important it is for patients to find the best treatment at the best value. For that reason, we promise to refund the difference if you find a registered UK online pharmacy that offers the same product with a private prescription and comparable service conditions for a cheaper price within 14 days of your purchase.

Contact info

4.9

Excellent

TrustScore 5 out of 5

52k reviews

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Asks customers to review

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4.9

All reviews

(51,921)

5,321 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery and clear website

Quick delivery and clear website

3 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

Thank you for taking the time to share your feedback. We’re pleased to hear that you found our website clear and easy to use, and that your order was delivered promptly. At Pharmica, we strive to make every stage of the ordering process as straightforward as possible, so it is wonderful to know that your experience was both simple and efficient.

If you require any additional assistance, please don’t hesitate to contact us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

Swift service and it came quickly!

Swift service and it came quickly!

3 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Joanne,

Your review is much appreciated, and we’re happy to learn that you were impressed with the speed of both our service and delivery. At Pharmica, we understand how important timely delivery is to our customers, and we work hard to ensure every order is processed and dispatched as efficiently as possible.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Leona, Pharmica.

Rated 5 out of 5 stars
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Peter,

We’re very grateful for your review and pleased to know that you were happy with both our service and express delivery. At Pharmica, we understand how important timely delivery and a smooth experience are to our customers, and it is great to hear that we were able to meet those expectations for you.

In the meantime, please don't hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Leona, Pharmica.

Rated 5 out of 5 stars

Good company easy to order with…

Good company easy to order with straight forward thanks

5 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

Thank you for taking the time to share your feedback. We’re delighted to hear that you found our ordering process straightforward and easy to use. At Pharmica, we aim to make accessing healthcare as simple and efficient as possible, so it is wonderful to know that your experience reflected this.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

Excellent service.

Excellent service.Very efficient and smooth process.

1 May 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Jagoda,

Thank you for taking the time to leave your feedback.

It is great to hear that you found the service efficient and the overall process smooth. At Pharmica, we aim to provide a straightforward and reliable experience from start to finish, ensuring that our customers can access what they need without unnecessary delay or complication. Your comments are very much appreciated and encourage us to continue maintaining these standards.

Please don't hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

My favourite place to get anything…

My favourite place to get anything concerning my health. The service as welk is impeccable.

26 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Andrea,

We truly appreciate your kind review and continued support.

It is wonderful to hear that you consider Pharmica your preferred choice for managing your healthcare needs, and that you have found our service to be impeccable. At Pharmica, customer care and clinical excellence are always at the heart of what we do, and it is incredibly rewarding to know that your experience consistently reflects this standard.

Thank you once again for your thoughtful feedback and trust in our service.

In the meantime, please don't hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Responsible company with excellent service.

Discovering Pharmica has been a godsend in terms of managing my migraines. A responsible company offering well- priced medication with very prompt delivery. Highly recommend.

26 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear DR,

Thank you for taking the time to share your thoughtful feedback.

It is fantastic to hear that you found our service reliable and responsibly delivered, and that your experience with Pharmica has been so positive. We are delighted that you were happy with the pricing and prompt delivery of your order. At Pharmica, we aim to provide a safe, dependable, and efficient service that supports our customers’ healthcare needs with care and consistency, and your comments are greatly appreciated.

In the meantime, please don't hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Excellent service highly recommended…

Excellent service highly recommended super fast delivery

12 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear David,

We truly appreciate your feedback and recommendation.

It’s excellent to hear that you were happy with the service and found the delivery super fast. At Pharmica, we aim to provide a seamless and efficient experience from start to finish, so it’s rewarding to know that your order arrived promptly and met your expectations. Your kind words and recommendation mean a great deal to our team.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Quick and easy service

Easy we site to use. Good products.
Quick delivery.

26 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

Thank you for taking the time to share your feedback.

It is fantastic to hear that you found our service quick and easy to use, and that the website was straightforward to navigate. We’re also pleased that you were happy with the product range and the speed of delivery. At Pharmica, we aim to provide a smooth, reliable experience from browsing through to delivery, and your comments are greatly appreciated.

In the meantime, please don't hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Great service and speedy delivery

Great service and speedy delivery

23 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Carl,

We’re grateful for your kind review.

It’s great to hear that you were happy with both the service and the speed of delivery. At Pharmica, we’re proud to offer a fast and professional service that our patients can rely on, and it’s rewarding to know your experience reflected the standards we strive to maintain.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Great result

As it takes so long to see a GP nowadays, I thought I’d try pharmica. The questionnaire was easy to fill in and the medication was delivered very promptly. Felt a little weird to ask for medication this way, but to be honest, when you do get to see your GP, they are usually starring at a screen and it’s not very friendly. Will use Pharmica again if needed

22 May 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Chris,

Thank you for taking the time to share your experience.

We’re so pleased to hear that you found the questionnaire easy to complete and that your order was delivered promptly. It is great to know that the service provided a convenient alternative during a time when accessing a GP can often involve long waiting times. At Pharmica, we aim to make access to healthcare as straightforward, efficient, and discreet as possible, while maintaining the highest standards of safety and care.

We also appreciate your honest reflections about the process. It’s understandable that using an online service for the first time can feel a little unfamiliar, and we’re glad to know that your overall experience was positive and reassuring enough that you would consider using us again.

In the meantime, please don't hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

everything is so much easier than…

everything is so much easier than having to try and get an appointment with your doctor(if you what you require isn’t available over-the-counter) and waiting time is minimal for your item to arrive

10 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Rich,

We greatly appreciate your feedback and are glad to hear you had a positive experience.

It’s encouraging to hear that you found our service a more straightforward alternative and that the waiting time for your order was minimal. At Pharmica, we aim to make access to healthcare as simple and efficient as possible, while maintaining the highest standards of safety, reliability, and discretion. It is rewarding to know that our service helped make the process more convenient for you.

In the meantime, please don't hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Well laid out website everything went…

Well laid out website everything went smoothly.

8 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear John,

Thank you for taking the time to share your feedback.

It’s great to hear that you found the website well laid out and that your experience went smoothly from start to finish. At Pharmica, we aim to make the ordering process as clear and straightforward as possible, ensuring customers can access the information they need with ease and complete their orders without unnecessary complication.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Products were clearly presented

Products were clearly presented, competitively priced, and delivered promptly

4 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Robert,

Thank you for your thoughtful and valued feedback.

It is fantastic to hear that you found our products clearly presented, competitively priced, and that your order was delivered promptly. At Pharmica, we strive to make the entire ordering experience as straightforward as possible while offering excellent value and a fast, dependable service our customers can rely on. Your comments are greatly appreciated and encourage us to continue delivering the high standards we aim for every day.

In the meantime, please don't hesitate to contact our pharmacy team directly at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Nick,

We’re delighted to receive your feedback.

It is wonderful to know that you continue to receive excellent service whenever you order from Pharmica. Providing safe, reliable, and professional healthcare our customers can trust is at the heart of what we do, so your continued confidence in our service means a great deal to our team. Thank you for your ongoing support.

If you require any additional assistance, please don’t hesitate to contact us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Fast delivery reliable courier

Fast delivery reliable courier

5 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Leigh,

We truly appreciate your feedback.

It's great to hear that both the delivery speed and the reliability of the courier met your expectations. At Pharmica, we understand how important dependable delivery is to our customers, and we are committed to ensuring that every order arrives safely and on time. It is wonderful to know that your experience reflected the efficient and professional service we strive to provide.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 4 out of 5 stars

Fast delivery

Fast delivery

15 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Robert,

Thank you for your valued feedback.

It’s wonderful to know that your order arrived quickly. At Pharmica, we understand how important prompt delivery is to our customers, and we work hard to ensure every order is processed efficiently and delivered without delay. Your feedback is greatly appreciated and encourages us to maintain these standards.

Please don't hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Always fast delivery

Always fast delivery

25 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear John,

Thank you for your kind review, it’s great to hear that you have consistently experienced fast delivery from us.

We’re delighted to know that our reliable delivery service continues to meet your expectations. At Pharmica, we understand how important timely delivery is to our customers, and we work hard to ensure every order is processed quickly and reaches its destination without delay. Your continued support and positive feedback are greatly appreciated.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Good service

Good service
Keen price and very quick delivery

25 May 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

Thank you for sharing your feedback.

It's great to hear that you were pleased with both our pricing and the speed of your delivery. At Pharmica, efficiency, affordability, and quality care go hand in hand, so it is wonderful to know that your experience reflected the high standards we aim to provide for every customer.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Efficient service

I ordered my product and with in 2 days it arrived all in all a quick and efficient service.

11 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Adam,

We’re grateful for your kind words and support.

We’re pleased to hear that your order arrived within two days and that you found our service quick and efficient. At Pharmica, we’re proud to offer a fast and professional service that our patients can rely on, and it is wonderful to know that your experience reflected the high standards we strive to provide with every order.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

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