Leila has been amazing from start to finish in managing my property sale. She has been very professional, super efficient and provided excellent communication throughout. Highly recommend
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AVOID AT ALL COST !!! worth 0 stars... Never use this agency unless you agree with never getting your deposit back which they use to make money off of you... it is absolute extortion ! they take a... See more
Company replied
I wanted to provide feedback on my dealing with Rebekah Baines at the Didsbury branch. During the sale of my property she has provided professional service and brilliant communication, at what h... See more
Company replied
What can I say about Phillip James ! Just amazing 🫶Bev is just amazing, nothing is too much trouble always on hand to support or just a chat 👌, gives you faith that Estate agents can be amazing and... See more
Company details
Written by the company
Philip James Estates - Property for Sale & Rent in Colchester, Essex ** Please be aware that the four reviews that have been placed on the review site do not relate to us. They are to do with another company that shows with our name but is not in anyway affliated to us****
Contact info
17 Market Hill, Coggeshall, CO6 1TS, Colchester, United Kingdom
- 01376 563656
- info@philipjamestestates.co.uk
- philipjamesestates.co.uk
3.8
Great
25 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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No care for their tenants
I rented out a property for a year with Philip James as the agent. Throughout the year we had emailed and rang them in regards to maintenance issues, some emails were completely ignored and some were replied to after constantly repeating our emails and calling up. They don’t help tenants and will only communicate with you if it is them chasing payments. It came to the end of our tenancy and we had the deposit dispute sent to us claiming £200 for cleaning, I had taken photos of the apartment showing the stains and condition it was when we first moved in but they tried to claim we had done this. After asking for our deposit and having to go through TDS, 3 months after we finally got a decision and our deposit is being released. I won’t be using again as working for an estate agency myself we put tenants and landlords first and want to make their life as easy as we can, Philip James do not do this and the employees don’t seem to want to do their job.
11 September 2020
Unprompted review
Reply from Philip James Lettings and property management ltd
god afternoon, I think this is for an agent that uses the same name as us but has two LL s in philip in manchester. we are if coggeshall Essex. Please can you remove as this is not this agency. many thanks
Bev- Director - philip james Estates
I wanted to provide feedback on my…
I wanted to provide feedback on my dealing with Rebekah Baines at the Didsbury branch. During the sale of my property she has provided professional service and brilliant communication, at what has been a challenging time during the pandemic.
It’s rare to find the communication between seller, estate agent and solicitor so good during a property sale.
Thank you so much Rebekah.
Lizzie
15 July 2020
Unprompted review
Reply from Philip James Lettings and property management ltd
Thank you for your comments, however i think you have put on the wrong Philip James Estates as we are in coggehall and do not have offices in Didsbury
Absolutely conned me
Absolutely conned me. Rented a new apartment. The toilet didn't work and apparently it was wear and tear. I was the 1st person to live in it. Very rude and unhelpful staff at the Deans gate branch. Cost me a fortune when I left as well. They hired a domestic cleaner even though I had already done so. The reason I had left a dry pack of pasta and a tin of chopped tomatoes on 1 shelf. £10 to replace a spot light that went as well. Honestly do not use them. It will cost you.
25 August 2018
Unprompted review
Reply from Philip James Lettings and property management ltd
Please remove this as you have placed this on the wrong Philip James Estates website. I trust that you rent in or near Manchester . we are in Essex and are in no way connected to them,. Many thanks
Beverley Condron - Director
Reply from Philip James Lettings and property management ltd
Please remove this as you have placed this on the wrong Philip james Estates website. I trust that you rent in or near Manchester . we are in Essex and are in no way connected to them,..Many thanks
Beverley Condron - Director
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