PHMG has been a great partner for our company. They have handled our brand sound and voiceover work for years, and they recently helped us update our phone system and overall audio branding. The proce... See more
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Company details
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PHMG helps businesses around the world revolutionise customer connections by uniting audio, strategy, and technology to deliver unmatched customer experiences.
Contact info
Oakland House, Talbot Road, M16 0PQ, Manchester, United Kingdom
- client-care@phmg.com
- phmg.com
Hasn’t replied to negative reviews
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Great company!
Prompt service and great communication. I'm very happy with this company. All of the employees are so kind and helpful.
friendly, professionals that are great at what they do
friendly, professionals who you can count on meeting your needs and following up.
Ethan Jarrott is my Account Manager
Ethan Jarrott is my Account Manager. He listened to all my concerns and needs for the services PHMG can provide to make it unique. Thank you
Incredibly Helpful and Responsive
Joanna has been a huge help and incredibly responsive. There hasn’t been anything she hasn’t been able to help us with.
Very responsive and professional
Very responsive and professional. Product is excellent.
Outstanding Experience with Bailey Halligan
This is, by far, the first time I’ve worked with someone who truly understands exactly what I’m talking about and what I’m trying to accomplish. That level of clarity and alignment is rare, and it made all the difference.
Bailey Halligan is truly amazing. From the moment she took over our account, she demonstrated not only deep knowledge of the system but also genuine care in making sure everything was set up the right way. She helped me implement the correct structure and messaging for each department, ensuring everything was intentional, effective, and aligned with our goals.
Her professionalism, expertise, and thoughtful approach made the entire process smooth and reassuring. Bailey’s support has been invaluable, and I’m extremely grateful for her partnership.
PHMG are proactive and easy to work…
PHMG are proactive and easy to work with. They have been managing our phones for years without issue
Awesome team
Awesome team! Daniel Perrin and the PHMG crew consistently show care and understanding for our business development. It is much appreciated. I could not recommend their services and more highly. Thank you!
Great people to work with!
Very personable and easy to work with! Super responsive!
Kai Samuel has been awesome
Kai Samuel has been awesome. She is very proactive in working with us and often taking the lead and getting things done before even asking or knowing we need updates completed. Very impressed with her work ethic.
Inventory Management
Our experience with PHMG has been wonderful. We've been a customer for approximately 3yrs now. Kai Samuel, Operations Associate, has worked diligently for us. Any time we run into a problem or have an urgent need he always comes through, all while being professional and kind.
Paul Mahon was incredibly understanding…
Paul Mahon was incredibly understanding and perhaps intuitive to the needs of our business and made several insightful suggestions which we plan to implement together in the coming months
Eleanor have been pleasant to work with…
Eleanor have been pleasant to work with and consistent. She is responsive and promptly makes sure I complete my side with reminders.
Consistent Excellence
PHMG makes my life very easy with their professionalism and know how. Keeping my phone system straight has a lot of moving parts and they always get the job done. My latest experience with Ben and Taran was no exception. Handled great and smooth from start to finish.
Very Fast Response and very…
Very Fast Response and very knowledgeable.
Great experience and service
Its been a pleasure working with Barbara at PHMG. She is very responsive and stays on top of all our requests even if we forget!! They really care about what they are doing there and its great working with a company like that. Their hold service is a great feature to add to your company and keep your customers aware of new services and also have a professional feel.
Alex and the rest of the PH Media staff…
Alex and the rest of the PH Media staff that I have the pleasure of working with are always professional and knowledgeable regarding new ideas for our on-hold marketing messages. I would highly recommend their services.
efficient service
Team are quick to response and turnaround usually between 2-5 working days. Andres very helpful and a pleasure to deal with.
Helpful team
Helpful team, proactive and professional service for anyone that has to be on hold for any length of time it shows off our skills
Next Level Audio Marketing
PHMG has taken our phone system and podcast to a much higher level. Christopher and his team have drafted great scripts and sounds that ensure we sound and appear creative when people engage with our communications.
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