PHMG Reviews 2,313

PHMG has been great to work with. They reply rapidly and thoroughly. Enjoying our much more professional 'on hold' and 'off hours' messages that play for callers. They also upload the recordings right into my online phone account for me, and train me on how to adjust (call and voicemail forwarding) settings in case we have staff changes.

The company is great to work with. No problems at all. Everything is handled with no problems.

I’ve had a good experience working with PHMG, and Bailey has been a standout account manager. She is responsive, organized, and consistently follows through on what she says she’ll do. Bailey takes the time to understand our needs, communicates clearly, and makes the process feel seamless and well-managed. It’s clear she genuinely cares about her clients and the quality of her work. I really appreciate her support and would highly recommend PHMG, especially working with Bailey Halligan.

Bailey Halligan has been a wonderful representative to work with. She is always prompt in responding to questions, works hard to make sure our media is updated exactly how we need it, and is genuinely a pleasure to talk with.

PHMG was terrific to work with, particularly Kai Samuel who helped coordinate and execute our request which had a quick turn-around. Thank you again!

Matthew was awesome, super professional and exceptionally well prepared. He answered all of our questions and made sure we had a good understanding of what options we had available. Looking forward to working with him in the future.

Chris, thank you for all your expert help and guidance in our meeting yesterday. You deserve a raise!

We have a great experience with PHMG and have done for a number of years. Alastair our Key Account Manager is always responsive, friendly and genuinely helpful, he makes the whole experience enjoyable.

Working with Scott from PHMG has been an excellent experience from the start. The team is not only friendly and easy to communicate with, but they also make the entire process feel seamless and stress-free. I’d highly recommend PHMG to anyone looking for a creative, professional team that truly goes the extra mile.

The team, including Kai, has been super responsive and have made a great project. They are also on top of letting me know when to make the seasonal changes. I'm very pleased!

Bailey is always super helpful and professional!

Great customer service and response time

Always a great service from PHMG. Our account manager Alastair is thorough, helpful and always comes to meetings with fresh ideas. Actions are always completed in a timely manner and they are always willing to assist with any issues. Highly recommend!

Working with Bailey has been a wonderful experience. She is terrific at gaining rapport, listening to the needs of clients, and delivering top notch attention and care.

Paul Mahon and his team have been excellent to work with. All of my requests have been handled promptly, and communication has been consistently clear and reliable. highly recommend to others.

Before we had our Account Manager, Bailey Halligan, it felt like we weren't getting any good use out of PHMG. It was a nightmare to switch recordings, took entirely too long to process requests, and truly we felt on our own. Since getting Bailey working with us we have had nothing but positive experiences. Her dedication to our success and to making sure our systems are up to date and ahead of schedule has taken a huge load off our plate. We were ready to cancel our service, Bailey's dedication to our success swiftly changed our minds.

Bailey is a well-postured communicator - great listening skills.

Jake has been very responsive and thorough with our needs.

PHMG (our account manager Chris and the practical side of phone messaging guru Reid) is an amazing company. Not only do they take care of all phone messaging marketing and implementation but they also have created a personal bond that makes it easy to talk with them and get the job done. I'm so grateful for this expertise and the relationships it has created with me.