Very quick turnaround from initial phone call to an ultrasound in Banstead and then an email with all photos and full details of all issues. Very professional and parking was easy. Will certainly s... See more
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Review summary
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Reviews shaping this summary
I attended ultrasound scanning in C. London clinic. Gwen is absolutely professional. She explained every observation during scanning and is very patient in answering my questions. She gave advices to... See more
Relaxed experience, very well taken care of. Sonographer Elham was fantastic. Explained next steps for me and took the time to answer my husband's questions on the phone. Report received quickly with... See more
Company replied
I visited the clinic again as I just love the service they provide. This time I had the most wonderful gentleman do my scan - so thorough and wonderfully caring. He suggested a second scan and I’m gla... See more
Company replied
Company details
- #2 of 16 best companies in Medical Diagnostic Imaging Centre
- #1 of 5 best companies in Medical imaging centre
Written by the company
Phoenix Ultrasound Clinic is a trusted private ultrasound clinic in the UK, offering a full range of high-quality diagnostic ultrasound scans in a comfortable, patient-focused environment. We specialise in: - Pregnancy Scans (including early pregnancy, gender, growth, and wellbeing scans) - Women’s Health Scans (pelvic, abdominal, breast, and fertility assessments) - Men’s Health Scans (abdominal, prostate, testicular, and urinary system evaluations) - Vascular Doppler Scans (including DVT, carotid artery, and peripheral vascular assessments) - MSK (Musculoskeletal) Scans for joint, tendon, and soft tissue issues - Shear Wave Elastography for advanced liver and tissue stiffness evaluation Our team of highly experienced sonographers and clinicians use the latest ultrasound technology to deliver fast, accurate, and reliable results — often with same-day appointments and reports. At Phoenix Ultrasound, we are committed to providing clear answers and peace of mind with every scan, ensuring all patients are treated with care, respect, and professionalism.
Contact info
1 Portpool Lane, London, EC1N 7UU, EC1N 7UU, London, United Kingdom
- 020 3318 1373
- Contact@phoenix-ultrasound.co.uk
- phoenix-ultrasound.co.uk
4.9
Excellent
388 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Very efficient and spent a lot of time…
Very efficient and spent a lot of time after the ultra sound explaining the results
Written report arrived the same day.
Would recommend
3 June 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you so much for your recommendation.
It’s particularly rewarding to know that you felt you had the time and attention you needed after your scan.
We’re also pleased that the report reached you so quickly.
Your kind words are greatly appreciated.
Excellent service from start to finish.
Excellent service from start to finish.
Was able to book on Saturday morning for a scan the same afternoon, which was very reassuring as I was concerned about some unusual symptom.
Results came through very quickly and with all the information needed.
31 May 2026
Reply from Phoenix Ultrasound
Thank you so much for sharing your experience.
We understand how important it can be to get answers when something is worrying you, so we’re especially glad we could provide an appointment and results promptly.
We hope the outcome gave you some reassurance, and we truly appreciate your kind feedback.
Reply from Phoenix Ultrasound
Thank you for taking the time to leave us a review.
We really appreciate your kind feedback.
I was thoroughly checked and given…
I was thoroughly checked and given clear and useful information. The sonographer was very patient, professional and answered all my questions. Overall everything was excellent.
31 May 2026
Reply from Phoenix Ultrasound
Thank you so much for such a thoughtful review.
It’s particularly nice to hear that your appointment gave you the time and clarity you needed.
We’ll be sure to pass your kind words on to the sonographer.
Your recommendation is greatly appreciated.
I was thoroughly checked and given…
I was thoroughly checked and given clear and useful information. The sonographer was very patient, professional and answered all my questions. Overall everything was excellent.
30 May 2026
Unprompted review
Reply from Phoenix Ultrasound
We appreciate you leaving us two reviews; we must be doing something right.
We will, of course, share your comments with your sonographer.
As always, happy we could help.
ultra sound …
The young lady was very understanding listening to all my symptoms
Explaining. everything she was doing and i felt very reassured by her .
31 May 2026
Reply from Phoenix Ultrasound
Thank you for sharing your experience.
We’ll make sure your kind words reach the sonographer.
Wishing you all the very best.
Friendly staff and excellent …
Friendly staff and excellent sonographer, all in all a great experience.
30 May 2026
Reply from Phoenix Ultrasound
Thank you for your lovely feedback.
We’re especially pleased that the team made such a positive impression and that you were in such good hands during your scan.
We’ll be sure to pass your kind words on to the sonographer.
Good to get same day appointment while you feel it’s impossible
I was waiting for nhs ultrasound appointment and I was really scary because my GB told it’s likely to be a cancer so I can’t wait for the nhs appointment so I called phoenix and it was great to get same day appointment
29 May 2026
Reply from Phoenix Ultrasound
Thank you for sharing your experience with us.
We understand how difficult it can be to wait for answers when you’re feeling worried, so we’re very glad we could offer you an appointment when you needed one.
We hope the scan helped to provide some clarity while you were waiting for your NHS appointment.
Wishing you all the very best.
The experience was clear
The experience was clear, respectful and thorough. The staff were very polite and the information was explained clearly. Thankyou
27 May 2026
Reply from Phoenix Ultrasound
Thank you for your kind words.
It means a lot to know that you felt so well looked after and that the team made your visit a positive one.
Your feedback is greatly appreciated.
The report was sent to me the next day
The report was sent to me the next day. It was very prompt.
26 May 2026
Reply from Phoenix Ultrasound
Thank you for taking the time to leave us a review.
We’re very pleased that the turnaround was so quick.
Your kind feedback is much appreciated.
Great experience
Great experience! Booked and seen on the same day! Staff extremely polite and helpful!
27 May 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you so much for your lovely review.
We really appreciate your kind words about the team.
Great staff and very punctual
Great staff and very punctual. Quick and easy to book with an appointment available almost immediately. Report and imaging came through quickly.
27 May 2026
Reply from Phoenix Ultrasound
Thank you for taking the time to share your experience.
It’s great to know that everything worked smoothly for you.
We’re very grateful for your kind words about the team.
Reply from Phoenix Ultrasound
Thank you for your kind review.
We really appreciate you taking the time to share your experience with us.
Your feedback means a lot to the team.
Phoenix ultra sound was fantastic
Phoenix ultra sound was fantastic , the results are given to you immediately so no waiting , would definitely use them again
24 May 2026
Reply from Phoenix Ultrasound
Thank you so much for your lovely review and for choosing Phoenix Ultrasound.
We’re really happy to know you had such a positive experience and appreciated the quick turnaround.
Your recommendation means a lot to us.
Was easy to get appointment and had…
Was easy to get appointment and had results straight away. Recommend to everyone
23 May 2026
Reply from Phoenix Ultrasound
Thank you for your kind words, glad you had a good experience with us.
Thanks for the recommendation.
Reply from Phoenix Ultrasound
Thank you for your lovely review.
We really appreciate you taking the time to share your feedback.
Phoenix Ultrasound has consistently…
Phoenix Ultrasound has consistently provided exceptional service every time I visit. From the receptionist and appointment booking process to email confirmations, every step is handled seamlessly and professionally.
A special shout-out to Dr. Elham Keshavarz, Ultrasound Specialist, who has always been amazing. She is incredibly detail-oriented and takes the time to fully reassure me, discussing every aspect of my ultrasound scans thoroughly and with great care. Her professionalism, expertise, and compassionate approach truly make a difference and always leave me feeling informed and reassured.
I also appreciate that all scan images and reports are securely emailed to patients, making the entire process very convenient and efficient.
The entire team is highly professional, welcoming, and creates an environment that gives real peace of mind. Their advanced technology, equipment, and excellent protocols are truly commendable. I would highly recommend Phoenix Ultrasound to anyone seeking a professional and reassuring experience.
23 May 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you so much for taking the time to leave such a thoughtful review.
It means a great deal to know that you’ve had such consistently positive experiences with our team.
We’ll be sure to pass your wonderful feedback on to Elham, who will be very pleased to know how much you value her care and attention.
Thank you also for your continued trust in Phoenix Ultrasound and for recommending us.
Reply from Phoenix Ultrasound
Thank you so much for your lovely review.
I arrived without an appointment due to…
I arrived without an appointment due to my urgent situation and was seen very quickly. With the diagnosis, I was urgently referred to the hospital. They called me the same day to check on me. The team is well-prepared and completely compassionate. They care about you. I recommend them 100% and will return if needed, and I will recommend them to my friends. Congratulations on the service. I am very satisfied, thank you very much to the doctor who treated me and his secretary, who was very kind and polite.
23 May 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you so much for taking the time to share your experience.
We’re grateful for your trust in our team.
We’ll be sure to pass your kind words on to the team.
Wishing you all the very best.
Such a very professional person
Such a very professional person. And made me feel very comfortable.would use them again .thank you
17 May 2026
Reply from Phoenix Ultrasound
Thank you for your kind review.
It’s lovely to know you felt comfortable and well looked after by our team.
We really appreciate you taking the time to share your feedback.
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