Very quick turnaround from initial phone call to an ultrasound in Banstead and then an email with all photos and full details of all issues. Very professional and parking was easy. Will certainly s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I attended ultrasound scanning in C. London clinic. Gwen is absolutely professional. She explained every observation during scanning and is very patient in answering my questions. She gave advices to... See more
Relaxed experience, very well taken care of. Sonographer Elham was fantastic. Explained next steps for me and took the time to answer my husband's questions on the phone. Report received quickly with... See more
Company replied
I visited the clinic again as I just love the service they provide. This time I had the most wonderful gentleman do my scan - so thorough and wonderfully caring. He suggested a second scan and I’m gla... See more
Company replied
Company details
- #2 of 16 best companies in Medical Diagnostic Imaging Centre
- #1 of 5 best companies in Medical imaging centre
Written by the company
Phoenix Ultrasound Clinic is a trusted private ultrasound clinic in the UK, offering a full range of high-quality diagnostic ultrasound scans in a comfortable, patient-focused environment. We specialise in: - Pregnancy Scans (including early pregnancy, gender, growth, and wellbeing scans) - Women’s Health Scans (pelvic, abdominal, breast, and fertility assessments) - Men’s Health Scans (abdominal, prostate, testicular, and urinary system evaluations) - Vascular Doppler Scans (including DVT, carotid artery, and peripheral vascular assessments) - MSK (Musculoskeletal) Scans for joint, tendon, and soft tissue issues - Shear Wave Elastography for advanced liver and tissue stiffness evaluation Our team of highly experienced sonographers and clinicians use the latest ultrasound technology to deliver fast, accurate, and reliable results — often with same-day appointments and reports. At Phoenix Ultrasound, we are committed to providing clear answers and peace of mind with every scan, ensuring all patients are treated with care, respect, and professionalism.
Contact info
1 Portpool Lane, London, EC1N 7UU, EC1N 7UU, London, United Kingdom
- 020 3318 1373
- Contact@phoenix-ultrasound.co.uk
- phoenix-ultrasound.co.uk
4.9
Excellent
388 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I was given an appointment quickly and…
I was given an appointment quickly and was put at ease at the appointment, she was very thorough and explained everything she saw. I had the report the same day, very happy thank you
20 May 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you for your kind review.
We’re glad you felt comfortable and well looked after.
Your feedback is greatly appreciated.
My experience was very professional…
My experience was very professional right on time. Images were perfect. Radiologist was also perfect bedside manner. Thank you so much.
20 May 2026
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
It’s great to know you were happy with the service and felt so well looked after.
We really appreciate you taking the time to share your feedback.
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We really appreciate you taking the time to share your feedback.
Really great service
Really great service. I booked first thing in the morning for the same day appointment and it was great. Got my results there and then and my report an hour later.
17 May 2026
Reply from Phoenix Ultrasound
Thank you for your lovely review.
We’re glad you were able to get everything arranged so easily.
Your feedback is very much appreciated.
Easy to make a last minute appointment
Easy to make a last minute appointment. Professional, kind and efficient staff. Made me feel comfortable and at ease. Quick results which helped me not to worry! Would highly recommend.
19 May 2026
Reply from Phoenix Ultrasound
Thank you so much for your kind review.
We’re glad you felt comfortable throughout your appointment and were happy with the care you received.
Your feedback is very much appreciated.
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We really appreciate you taking the time to share your feedback.
Abdominal ultrasound - good experience
Booking was very easy, good availability, the staff was very patient and kind. Felt comfortable throughout the process and it was a fast turnaround on results.
14 May 2026
Reply from Phoenix Ultrasound
Thank you for taking the time to share your experience.
It’s lovely to know you felt comfortable throughout your appointment.
We really appreciate your kind feedback.
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We’re pleased you were happy with the service.
Wishing you all the very best.
Peace of mind. Helpful & professional, My appointment was very easy to book…
My appointment was very easy to book and was carried out on time, The receptionist was helpful & welcoming. I was immediately put at ease when I went in for my scan. I was given a clear explanation of what to expect and how the scan would be carried out . The sonographer was friendly efficient & professional. She confirmed & explained her findings, I received an email including the images from my scan the next day. All in all I was very impressed by Phoenix Ultrasound and would definitely recommend to others. It definitely provided me with the peace of mind I was hoping for,
3 May 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you so much for such a thoughtful review.
It’s particularly good to know the experience gave you the peace of mind you were looking for.
We’ll be sure to pass your kind words on to the team.
All the very best.
My mother had an ultrasound scan of her…
My mother had an ultrasound scan of her stomach. From the moment we walked in, the staff welcomed my mother warmly and made her feel comfortable. The sonographer was very empathetic and explained everything clearly throughout the appointment. We received the ultrasound report and scan pictures within an hour, which was very efficient. I would highly recommend Phoenix Clinic.
11 May 2026
Reply from Phoenix Ultrasound
Thank you for the lovely review.
We are glad your mother felt comfortable and well cared for during her appointment.
We’ll be sure to pass your kind words on to the sonographer.
Wishing you and your mother all the very best.
Professional and fast
10 May 2026
Reply from Phoenix Ultrasound
Thank you for your kind words.
We’re glad you had a good experience with us.
I highly recommend the clinic
I highly recommend the clinic. My experience was great. Rapid response, great doctors and staff.
Very friendly and efficient.
12 May 2026
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Easy to book an appointment
Easy to book an appointment, the consultant was very professional and the results were available within minutes.
12 May 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Had a scan on Saturday morning and was…
Had a scan on Saturday morning and was extremely impressed with the service. All staff were extremely professional, knowledgeable and very helpful. I had the report the same day and I am now being looked after by the NHS. I cannot stress enough that if you need an Ultrasound and you’re having to wait on the NHS, you must go with this provider who have been incredible on all fronts.
10 May 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Really friendly and professional staff
As soon as I got there, I had a very warm welcome from the Receptionist. Only waited a few minutes before meeting the sonographer who was really nice too. The whole experience was calm and professional. Recieved my scan images that day. I highly recommend anyone come here for their scans.
8 May 2026
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
From the moment of contact with Phoenix…
From the moment of contact with Phoenix the whole episode was seemless. I managed to get an appointment for a scan the next day. Upon arrival at the clinic I was seen more or less immediately. The Doctor was extremely kind & considerate, explaining everything involved in undergoing the scan.
Every step of the way he reassured me that everything was ok. He was so helpful, efficient and knowledgeable. I would definitely recommend Phoenix services, especially as the price for the scan was very reasonable and scans can be organised at weekends, which is extremely convenient as most people work during the week.
11 May 2026
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Having been in pain for a year- I found…
Having been in pain for a year- I found Phoenix Ultrasound online- with a next day appointment. The Ultrasound Practitioner called Gwen was brilliant! The report is easy to read and I will take this to a specialist now. I just don’t know why I haven’t done this sooner!! Thank you
11 May 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Very good experience at Phoenix…
Very good experience at Phoenix Banstead will definitely go back
9 May 2026
Unprompted review
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
ultrasound tests
We booked in 2 ultrasound tests, due to the lack of appointments from the NHS, so we found this clinic on line. It was simple and quick to book online and I also called prior to booking to ensure I was booking the correct ultrasound. The doctor that saw is was great, explained everything and what was showing on the screen, this was reassuring. I would recommend this.
7 May 2026
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
Reply from Phoenix Ultrasound
Thank you very much for your kind review.
We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our team and motivates us to continue delivering the highest standard of care.
It was our pleasure to look after you, and we look forward to welcoming you again whenever you need our services.
Regards
PHOENIX ULTRASOUND
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