I would wholeheartedly recommend Oliver. From the very beginning, he was professional, responsive, and incredibly supportive throughout my claim. What impressed me most was his communication... See more
Company replied
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See what reviewers are saying
Lyndsey Jacobsen is worth her weight in gold! after a very long lengthy personal injury claim with another solicitor firm who then closed with no warning, Lyndsey at phoenix solicitors took over my c... See more
Great experience with Alan and Phoenix Legal Limited. Helped me get back my deposit from a previous tenancy agreement. Up front they were transparent about fees and throughout the process they always... See more
If it could be a zero star then it would be. The only thing they did do was take money from me. When it came to actually paying me I was met with a confrontational aggressive old lady called A... See more
Company replied
Company details
Written by the company
Welcome to Phoenix Legal Limited. We are a national award winning law firm based in England specialising in Serious injury and Medical Negligence claims as well as Landlord and Tenant claims, including Tenancy Deposit issues and Housing Disrepair.
Contact info
50 Argyle Street , CH41 6AF, Birkenhead, United Kingdom
- 0151 306 3694
- ab@phoenixlegalsolicitors.co.uk
- phoenixlegalsolicitors.co.uk
4.4
Excellent
139 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Absolutely Fantastic Service
Absolutely fantastic service. Alisha and Peter brought my compensation claim to a positive resolution both speedily and efficiently.
They kept me fully informed of how my claim was progressing at every stage, with all communication being professional but friendly, and I felt confident throughout the process that my claim was in very safe hands.
I really cannot recommend their services highly enough, and will definitely be using them for any legal matters in the future.
2 June 2020
Unprompted review
Reply from Phoenix Legal Limited (based in England)
Hello Rachel,
Thank you so much for your review! We're ecstatic to hear you had a great experience with us.
If you ever need any further legal advice, we'll be incredibly happy to help you.
Kind regards,
Natalia Grelewska
Social Media and Marketing Executive
Best solicitors on the wirral.
Great solicitors maz and alisha where great thanks again will definitely use again.
28 May 2020
Unprompted review
Reply from Phoenix Legal Limited (based in England)
Hello Tomas,
Thank you so much for your review! We're pleased to hear you're happy with the service we provided. If you ever need any further legal help, we'll be honoured to have you as our client again.
Kind regards,
Natalia Grelewska
Social Media and Marketing Executive
Fantastic service
Fantastic service! I can not recommend Phoenix Legal Solicitors enough. They have gone above and beyond! The staff members that i have dealt with have always been so understanding and extremely professional at all times! Thank you Phoenix!
23 May 2020
Unprompted review
Reply from Phoenix Legal Limited (based in England)
Hi Natasha,
Thank you so much for your review! Our staff loved to hear that you had a fantastic experience with us.
If you ever need any further legal advice, please don’t hesitate to contact us again. We'll always be happy to help you.
Kind regards,
Natalia Grelewska
Social Media and Marketing Executive
Just the best 😊
Well, I’ve had experience of quite a few solicitors over the years, good, bad and distinctly average. All I can say is that Alisha Butler at Phoenix solicitors is head and shoulders above the rest.
What sets her team apart from the rest is a company ethos that puts the client first.
Always accessible, principled and ready to listen, her advice and professional conduct are always focussed on achieving the best outcome for her clients.
13 May 2020
Unprompted review
Reply from Phoenix Legal Limited (based in England)
Hello Peter,
Thank you so much for your review! We're delightful to hear our team stood out from all the rest and that you're happy with our service. Your high praise means a lot to us.
If you ever need any additional help, please don’t hesitate to contact us again.
Kind regards,
Natalia Grelewska
Social Media and Marketing Executive
First class service.
First class service. Great communication levels too. Alisha and her team seem to work hard at the customer service aspect of the job too. They have always given a step by step explanation as to what is going on with my case. They make me feel as if I can trust their advice. So far so good. Thank you Phoenix.
24 April 2020
Unprompted review
Reply from Phoenix Legal Limited (based in England)
Hello Marsha,
Thank you so much for your review! We're honoured to have your trust and we're happy to hear we're doing well. We work hard to ensure that as our client, you're always up to date on your case and have a good understanding of the process.
Kind regards,
Natalia Grelewska
Social Media and Marketing Executive
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