Have used this makeup for a long time now .Fantastic look and great service thank you
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Company details
Contact info
414, perry road, NG5 1Gs, nottingham, United Kingdom
- 07534572422
- aquapurityone@gmail.com
- phoeracosmetics.co.uk
Asks customers to review
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Replied to 14% of negative reviews
Typically replies within 24 hours
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Very user friendly web site
Very user friendly web site, my purchase arrived quickly and we’ll packaged and I was informed of despatch and delivery. My makeup is just lovely, beautiful to use and wear and the effect is exactly as described. Thank you I will be buying this product from now on.
Terrible service
I received 2 out of 3 of my make up items. They said to let them know if I'd like a refund, or wait for the item to come in. I e.mailed them and received no firm answers. Second time I e. mailed, they didn't even answer. Heard nothing since (talking months). I DON'T RECOMMEND this company. The date of the experience is a close estimate.

Reply from Phoeracosmetics
Scam Company - cheap quality -wont accept returns, wont refund
I was keen to receive this product after waiting for it nearly 3 weeks. The packaging was poor, a bottle in a bag. I opened the bag, the bottle was not sealed, looked at the foundation liquid and it looks, smells awful. I have not tried the product, I refuse to try it on my skin. I contacted customer service to ask for return and refund and I was told that if the bag was opened, they wont refund it. It’s a scam. As the bottle was not sealed, was not in a mini sealed box either, who knows who’s been using this bottle or what product is inside. That smell! Dont buy any products, they wont refund, accept any returns.

Reply from Phoeracosmetics
The makeup products were definitely…
The makeup products were definitely very old! Two lipsticks were broken. Have contacted their ‘Customer service’, no one answers the phone and no one has responded to my emails. Complete waste, never ordering again!

Reply from Phoeracosmetics
Very nice product
Very nice product, goes in well, good coverage and good value. It’s the same as the ordinary foundation that is discontinued
Order didn't arrive
Order didn't arrive. First email was ignored. Customer services advised I would receive a response within 24 hours after my 2nd email... No response. 3rd email ignored. Absolutely Appalling.
Great product and fast delivery
Great product and fast delivery, the only issue I had was that the website let me order four of them when in fact only 3 were sent as they only had 3 left

Reply from Phoeracosmetics
It’s so easy to order online and all…
It’s so easy to order online and all products arrive quickly. I love phoera and would never go back to any other brand.
The only reason I haven’t given 5 stars is that I have to cut the plastic pot open to get out the last few applications of my foundation. This one could be in the Suzy tubes like the others phoera makes. Other than that I love it. X
Order arrived quickly and foundation is…
Order arrived quickly and foundation is brilliant
This foundation is the best I have ever…
This foundation is the best I have ever used. Didn’t believe all the good reviews but they were right. Have already ordered a second one
The lipsticks is too soft and breaks for nothing. Can't apply lipstick at all waste of money
Company needs to make lipstick stronger tooo soft
I have ordered twice and still haven't…
I have ordered twice and still haven't received both my foundation
It is really nice smooth finish.
It is really nice smooth finish.
It’s probably slightly lighter than I need which I guess had the problem of buying on line . I actually bought 2 shades but the other is even lighter
Product arrived quickly and was as…
Product arrived quickly and was as expected. Have used before.
Worth Five Stars!
Pleased with the product and with the price. Delivery was free and very quick!
Two words….LOVE IT
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