I ordered an iPhone 13 and it came in immaculate condition with 92% battery. I ordered it just before the weekend to bank holiday and took a week to get delivered to me which was unfortunate. Other th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wanted to buy Iphone for my son, ordered and waited 3 days as info been ''delivery in 1-3 dsays'' didn't arrive. They told me they DO NOT HAVE IT so is not sent! They offer other one, in EXCELLENT c... See more
Company replied
Ordered a Samsung S8 phone [in "Pristine" condition] for the wife at lunchtime on 11th October - delivered lunchtime 14th October. Simply superb service that outpaced the notifications. The phone... See more
I have purchased 2 Samsung S10s over the past 6months - Selected "excellent condition" and they certainly are, they are pristine as if straight out of the box so definitely keep using them. It arrive... See more
Company details
Written by the company
We provide our customers with fully tested, value for money refurbished mobile phones with 6 month warranty.
Contact info
United Kingdom
- sales@phoneenterprise.co.uk
- phoneenterprise.co.uk
3.8
Great
380 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect
Amazing service from start to finish. Phone was in mint condition and at a very good price and the postage was very quick.
Would use again
20 March 2021
S8 Samsung Galaxy
This company. Phone enterprise are very good phones are very good I will buy again i wood recommended this company
20 March 2021
Unprompted review
Cheap and good phone
Cheap and good phone, nevertheless brought a little bit late
Provided without a charger and without in ears
17 March 2021
Product had a fault now have to wait…
Product had a fault had to wait for the return then for new one to be sent back but after that very happy with product,
10 March 2021
Reply from Phone Enterprise
Thank you for your feedback. Please refer to our guidelines on our replacements. (https://phoneenterprise.co.uk/policies/refund-policy) Due to the high value items we are only able to exchange once we have successfully received the product.
Regards,
Kaiser.
Very good Service
Very good Service. Had an issue with the initial phone received but was quickly replaced.
5 March 2021
Great condition phone arrived in a week
Really helpful customer advice and phone arrived in amazing condition.
6 February 2021
Reply from Phone Enterprise
Dear Adetunji,
Thanks for the review unfortunately we cannot control the postal services. Please contact the sales@phoneenterprise.co.uk.
Regards,
Kaiser.
Great service and my wife arrived the…
Great service and my wife arrived the next day. Thank you.
31 January 2021
Good product and service
29 January 2021
No complaints
Arrived early, only slight problem was solved with a quick email. Speedy response and problem was sorted within the day.
27 January 2021
High quality and fast delivery
25 January 2021
Excelled
Phone enterprise surpassed expectation in my eyes. My previous model would die instances after charging my phone. Iam happy with my model now.
24 January 2021
Product as described and deliverd…
Product as described and deliverd quickly and packed well. Cheers.
21 January 2021
Excellent service
Excellent service, fast and very friendly staff,item is as described. Very pleased with my experience.
13 January 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.