Phones From Home Reviews

1,085

•

5.0

Mobile Phone Shop

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Review summary

Created with AI, based on recent reviews

Evaluating 583 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the exceptional support, fast communication, and friendly staff members who always go above and beyond to ensure every transaction runs smoothly. People deeply appreciate the welcoming environment, expert guidance, and patient assistance offered when choosing new mobile devices for themselves and their family members. Some reviewers were happy with the outstanding product quality, pristine physical condition, and reliable long-term performance of their purchased items. Consumers frequently state that the business consistently delivers fantastic overall value, generous trade-in rates, and very competitive prices across all available models.

What people talk about most

Service

Customers had positive experiences with service, often highlighting friendly, professional, and trustworthy... See more

Product

Customers consistently note positive experiences with product, highlighting that items are genuine and arrive... See more

Staff

People report positive experiences with staff, highlighting exceptionally friendly, helpful, and professional... See more

Price

Clients share positive opinions on price, consistently noting that the rates offered are among the best... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that the team goes out of their way to... See more

Reviews shaping this summary

Bought Samsung galaxy s6 very good price,new. Wayne transferred every across from old phone. Always on end of telephone if needing any help or advice, would highly recommend, brilliant service than... See more

Wayne was absolutely brilliant at explaining the difference between a couple of phones because my husband and I are really a couple of old dinosaurs when it comes to tech. He took his time with us and... See more

Fantastic service. On time easily contactable and I got a response within a comfortable time frame. I felt confident making payment. I received the phone. It was a gift for my husband who decided he w... See more

Wayne was very friendly and professional in his deliverance of service. He answer all questions and was very helpful when asked for advice. Delivery was quick and phone purchased was as described and... See more

Company replied

Company details

#1 of 74 best companies in Mobile Phone Shop

Written by the company

We're an independent mobile phone retailer based in Boston, Lincolnshire, serving thousands of customers across the UK with expertly checked second-hand phones and sealed, brand-new tech at unbeatable value. Founded by Wayne Stringer, our mission is to make quality technology accessible, affordable, and risk-free, whether you’re shopping from your sofa or on the school run. Quality devices for a trusted source that offers you the personal touch

Contact info

2 Ashton hall drive , PE21 7TG , Boston, United Kingdom
01205 500181
sales@phonesfromhome.co.uk
phonesfromhome.co.uk

5.0

Excellent

1k reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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All reviews

(1,085)

585 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Apr 27, 2026

Great service 👌

27 April 2026

Unprompted review

Apr 27, 2026

Great place to buy your phone

Excellent experience great communication and phone was better than described. Will definitely buy from them again

14 April 2026

Apr 26, 2026

Genuine source and reliable

19 April 2026

Apr 26, 2026

The best of the best verry good service…

The best of the best verry good service honest and verry respectful 10+ highly recommend

26 April 2026

Unprompted review

Apr 25, 2026

Bought an iPhone 15 Pro Max

Bought an iPhone 15 pro max , hassle free great price and quality , excellent customer service , opened the store at 9PM on Saturday night. Would definitely buy from him again

25 April 2026

Unprompted review

Apr 25, 2026

Great service and straight forward…

Great service and straight forward communication exceptional value for money and great after service. Highly recommend these guys and I will continue to use in the future. Keep up the great service

25 April 2026

Unprompted review

Apr 24, 2026

Good shop

Good shop . Good behaviour. Good service as well

24 April 2026

Unprompted review

Apr 24, 2026

Second purchase from this company and…

Second purchase from this company and as previously experienced: great service, items as described and superfast delivery.

20 April 2026

Apr 23, 2026

really nice and friendly man

really nice and friendly man, the phones amazing, extremely happy!

23 April 2026

Unprompted review

Reply from Phones From Home

Apr 24, 2026

Thank you so much really appreciate you coming to us means a lot

Apr 23, 2026

Phone delivery quickly and exactly as described for the lowest price I could find online.

9 April 2026

Reply from Phones From Home

Apr 24, 2026

Thank you so much for using our website. Look forward to seeing you back soon and don’t forget to use your discount code.✔️

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