Bought Samsung galaxy s6 very good price,new. Wayne transferred every across from old phone. Always on end of telephone if needing any help or advice, would highly recommend, brilliant service than... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wayne was absolutely brilliant at explaining the difference between a couple of phones because my husband and I are really a couple of old dinosaurs when it comes to tech. He took his time with us and... See more
Fantastic service. On time easily contactable and I got a response within a comfortable time frame. I felt confident making payment. I received the phone. It was a gift for my husband who decided he w... See more
Wayne was very friendly and professional in his deliverance of service. He answer all questions and was very helpful when asked for advice. Delivery was quick and phone purchased was as described and... See more
Company replied
Company details
- #1 of 74 best companies in Mobile Phone Shop
Written by the company
We're an independent mobile phone retailer based in Boston, Lincolnshire, serving thousands of customers across the UK with expertly checked second-hand phones and sealed, brand-new tech at unbeatable value. Founded by Wayne Stringer, our mission is to make quality technology accessible, affordable, and risk-free, whether you’re shopping from your sofa or on the school run. Quality devices for a trusted source that offers you the personal touch
Contact info
2 Ashton hall drive , PE21 7TG , Boston, United Kingdom
- 01205 500181
- sales@phonesfromhome.co.uk
- phonesfromhome.co.uk
5.0
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best place to buy a mobile from
Best place to buy a mobile from. Honest and also have the best prices and fast delivery
15 July 2026
Unprompted review
Reply from Phones From Home
Thank you so much
Phones from home were a life saver.
Phones from home were a life saver.
My phone slipped out of my hand one morning, and smashed, right across the keyboard!
I couldn't type, could just about ring people and was very worried about going to work during the week while my children went to school/nursery.
I was able to order one from Phone From home, and then was able to pick it up the very next day!
Affordable, local and trustworthy!
5 stars!
6 July 2026
Reply from Phones From Home
Thank you so much, Amy. Really appreciate the lovely lovely.
Reply from Phones From Home
Thank you so much really means a lot
Reply from Phones From Home
Thank you, dayle
Very easy to communicate and understand…
Very easy to communicate and understand with high quality information about the product and very secure payments 100% recommend ✅
10 July 2026
Unprompted review
Reply from Phones From Home
Thank you so much for your kind words Liam. Really appreciate taking your time to leave a review.
Reply from Phones From Home
Thank you, Danielle. Really appreciate the nice review.
Great Experience with Phones from Home
Great, easy to navigate website. Payment options and speedy free delivery. Item as described at a good price.
7 July 2026
Reply from Phones From Home
Thank you, Mr. Stark. Welcome back any time.
hHelpfull every thing was how they said arrived on time would use them again thanks
Helpfull every t
30 June 2026
Reply from Phones From Home
Thank you, Gerald. Thank you for taking your time out your day to leave a review.
A great experience buying from Phones at Home.
I had a great experience buying from Phones at Home. They were very friendly, helpful, efficient and professional. The ipad was a great price. Great value for money. I highly recommend this company and you can buy from them with absolute confidence. I will definitely use them again... For Sarah
6 July 2026
Unprompted review
Reply from Phones From Home
Thank you, John. Welcome back any time. Look forward to seeing you again in the future.
Quick and fast response
Quick and fast response, fantastic customer service and highly recommend! Thank you
5 July 2026
Unprompted review
Reply from Phones From Home
Thank you, Leanne means a lot
Smooth and quick sale
Smooth and quick sale. High quote on my used device. Appreciate
4 July 2026
Unprompted review
Reply from Phones From Home
Thank you so much for taking your time out your day to deliver a review for us our company thrives getting the best reviews possible
Asked what price I’d be looking at…
Asked what price I’d be looking at selling my old phone told me the amount went and dropped it off and cash in my hand in minutes, fast response times. Wayne’s the top bloke for all tech 100% recommend on price customer service and experience!
4 July 2026
Unprompted review
Reply from Phones From Home
Thank you, Mark
As usual Wayne very helpfully
As usual Wayne very helpfully, will purchase again when need more tech
2 July 2026
Unprompted review
Reply from Phones From Home
Thank you, Andy. Welcome back any time.
Brilliant service
Wayne was very friendly and professional in his deliverance of service. He answer all questions and was very helpful when asked for advice. Delivery was quick and phone purchased was as described and works perfectly. Brilliant that there is a 12 month warranty for peace of mind. Thank you & will definitely be purchasing again in the future! ☺️
29 June 2026
Unprompted review
Reply from Phones From Home
Thank you, Jess. Lovely review thanks again.
Had an amazing experience with phones…
Had an amazing experience with phones from home come in to swap my phone in as it was to big for me Wayne was really helpful thank you very much again !
Would highly recommend for any electronics.
29 June 2026
Unprompted review
Reply from Phones From Home
Thank you so much
Reply from Phones From Home
Thank you for your returning custom means a lot
Reply from Phones From Home
Thank you, Megan
Very happy with the service I received
Very happy with the service I received.
Great communication and very good deals.
This is my second purchase and will happily buy from this company again.
21 June 2026
Unprompted review
Reply from Phones From Home
Thank you, Stephen. Look forward to seeing you again in the future.
Great price and product
Great price, great product condition and great service.
24 June 2026
Unprompted review
Reply from Phones From Home
Thank you, Michael
Great service
Ordered a brand new iPhone 16 at a great price and it arrived the next day. Great service!
24 June 2026
Unprompted review
Reply from Phones From Home
Thank you, Louise. See you again very soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.